Outage.Report

Is Ubisoft down? ❌

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Ubisoft is a multinational video game publisher, headquartered in France. The company was founded in 1986 and has become one of the largest and most successful game publishers in the world. Ubisoft is known for developing and publishing popular game franchises such as Assassin's Creed, Far Cry, Tom Clancy's Rainbow Six, Just Dance, and Watch Dogs

No problems at Ubisoft

5d

@UbisoftSupport @UbisoftSupport for some reason i'm not being able to buy a game... Getting an unexpected error either on website or ubisoft client.... Is this server-side?

5d

@UbisoftSupport hello, I’m having several issues with just dance 2024, I can finish a song without having an error

5d

@UbisoftSupport Hi, Can someone please sort out my ticket please. I know there might be lots of requests so it’s ok if you can’t, but I would like to be able to play my game this weekend. My ticket number is 21029283. Thanks.

5d

@UbisoftSupport Trying to re-connect to a siege ranked game, and being put into a loop of connection failure. Everything fine internet-wise.

5d

Maybe @UbisoftSupport u wanna get hardware bans back ? And ban all cheaters would be nice i don’t wanna lose every game to ppl which hipfire me

5d

@UbisoftSupport I need to de link my old psn account so I can add a new one I opened a case last night but I can’t view it anymore my case number is 21037604

5d

@UbisoftSupport i updated my case, could i get a reply, its been 5 days since i got a message in the cases, and its been never sense it wasnt copy pasted nonsense. Could you please respond on how to contact an admin.

6d

So cool that you can make custom maps in Far Cry 4. Except the map editor is in swedish for some reason. And Ubisoft servers for uploading maps are down so you can't play them. And running the map editor will break your game and it won't run unless you edit Windows registry.

6d

@UbisoftSupport I have been waiting on a response about my account that was hacked. Had to sign up for a new one. Now, there is an error on the support side. I still need help.

6d

#XDefiant Ayo dog **** @UbisoftSupport Can y’all fix your hamster wheels? Servers is dog ish cuh. Get the mice in there as the replacement power already.

6d

@UbisoftSupport I have done the above. Still same. I’m using Europe servers. Same as ever. Every game. It’s unplayable for me right now. Such a shame. 👎👎

6d

@UbisoftSupport @logic1938 Bravo 10 error every other game - my conncection is fine. No other games have this issue

6d

@Ubisoft @UbisoftSupport @Rainbow6Game can we ban all 5 of these people cheating please, cheaters in your game is a serious problem recently i encounter many daily

6d

@UbisoftSupport @Gnaxio_ I’ve had a case open for 2 weeks now, with no response. You aren’t a small independent developer, you’re a multi-billion dollar company. You have people in the replies within this thread telling us to contact someone on whatsapp to figure it out, you out to be ashamed

6d

Please for the love of **** fix the servers ubisoft it's unplayable

6d

Ubisoft Connect login...for a near 14-year-old game... @Ubisoft, get your login bullshit off steam The game in Question AC Brotherhood, btw A game, you should absolutely be able to play the story offline without having to login at all.

6d

@Djazou76 @UbisoftSupport i've been having basically the same problem, they just wont respond to any cases nor will they even show them on the "cases" section of the website

6d

@UbisoftSupport I need help for over a Month, no response, emails sent, nothing, am i black listed for being an Asexual white human? @UbisoftSupport

6d

Hey @valvesoftware if your guys can still make a game then you can still fix them as well. PlayStation listened to their player base why not you!? Don’t pull a Ubisoft and ignoring us we are still here!

6d

HOW DO I FIX THIS MAN WTF @PlayXDefiant @UbisoftSupport

6d

@UbisoftSupport My case number is 21032030… please help, I’ve been trying to get ahold of someone for quite some time😕

6d

@UbisoftSupport Ok thank you but do you know how long it will be bc it’s been 5 days

6d

@SlimothyN @UbisoftSupport Worked for me for 2 days and now it wont let me create a custom game. Again. Jesus Christ this game always seems to have some kind of issue. Its really time for them to get their **** together and fix the **** servers.

6d

@UbisoftSupport Yes but after I heard back on my first two cases one said to go and update my case with more information which I can't do as I cannot login. And another had said that I just need to change me email and password. Then when I press this hasn't resolved my issue, I am asked to login

6d

@UbisoftSupport @UbisoftSupport I would like someone to respond to my case I haven't heard anything in over 7 days this is ridiculous I expect better

6d

******* Ubisoft at it again. Requires a mandatory account to play games. Throws an error while trying to log into said account.

6d

@UbisoftSupport kicked from your discord server because your ****** client doesn't allow me to play? Genuinely; how can you think the business you work at will stay open for the next 5 years if you cannot even let me play the games I buy?

6d

I need help @UbisoftSupport

7d

@UbisoftSupport I need help. My email is associated to an account that I don't have access to anymore. I deleted it years ago. Can we get someone to help me change my email so I can play ranked on PC finally?! My DMs are open.

7d

@UbisoftSupport Cannot access 2FA because I bought a new phone, everywhere that is associated with Ubisoft asks for 2FA. Cannot even login to submit a support case.