1d
Dear @Hyperoptic any update on your power outage after maintenance carried out yesterday? Some people are still working from home you know 😑
Hyperoptic is a British telecommunications company that specializes in providing superfast broadband services to residential and business customers. The company is known for delivering gigabit-speed (1,000 Mbps) fiber-optic broadband connections, which are significantly faster than traditional broadband technologies like DSL or cable
No problems at Hyperoptic
Outage Reports
Showing data for past 24 hours
Todays Incidents
There were no incidents detected with Hyperoptic in past 24 hours.
Outage Map📍
Reports Summary
There is no reports summary for past 24 hours4d
Absolutely woeful customer service from @Hyperoptic. We're at 13 hours of an outage affecting everyone in the area, total lack of proactive communications other than "we're aware" and won't resolve till tomorrow at the earliest. Shoddy.
10d
Unfortunately extremely disappointed with @Hyperoptic and this outage affecting me for >48hours. Struggling for updates as well. Please check your DMs @Hyperoptic
20d
Hey @Hyperoptic we’ve had outage around SE5 for 18 hours now. Broadband comes on for 90 seconds then out again. Impossible to get through on your helpline. No communication - terrible service. Can you give us an update on when it’s likely to be fixed?
28d
Yo @Hyperoptic any ETA on a fix for this outage in SE10?
30d
Worst @Hyperoptic experience I've ever had since being with them, had to open a ticket with them about a strange issue going on with the internet where I could only access some website due to DNS fault.
1m
My @Hyperoptic connection gone down again - second time in three months. No engineer visit until Monday. Heartily sick of them.
1m
Don't be fooled by @Hyperoptic! Their wifi connection is terrible, continuous outages, no alternatives, no solutions from the provider... Don't sign up!
2m
Has anyone had any issues trying to do switch online gaming on a hyperoptic router? I just can't get it to connect - keeps on coming up with the same error code, but then i do all the tests and everything looks fine. Is there something obvious i'm not doing?