Aeroplan Down? Service Status, Map, Problems History

Reports in last 20 minutes

Other - 100%

Outage History

Reports Dynamics EST (GMT -05:00)

Received reports, mostly originating from Kitchener, Canada

Aeroplan Outage Map

Live

- Kitchener
- -
4h

- Plymouth
- -
Dec 5

- Ottawa
- -
Dec 5

- Calgary
- -
Dec 5

- Longueuil
- -
Dec 4

- Courtenay
- -
Dec 4

Discussion

Please don't call "support numbers" posted below — most probably it's a scam. Make sure to report and "downvote" such posts. Also don't post any of your personal information.

Twitter Reaction

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December 4, 2019 6:38 PM
dela nit@delanit18
@Aeroplan I am having trouble booking a flight and the call center is impossible to reach, please help
December 4, 2019 1:28 AM
Tom George@speedbird
I think @Aeroplan is dead. Prove me wrong.
December 3, 2019 4:39 PM
Tom George@speedbird
Now the @Aeroplan mobile app has stopped working. Just a splash screen. For all intents and purposes, Aeroplan is out of business.
December 2, 2019 3:45 AM
Upo N. Theplane@upontheplane
@Aeroplan I'm trying to make an award booking, but I'm getting a flight redemption error. Is the website down?
December 1, 2019 5:52 PM
Jonathan Roy@jonathanroy70
@Aeroplan Why am I unable to log in to the website
December 1, 2019 1:07 AM
Chris@chrisede_au
@Aeroplan I'm having trouble creating an account. It's not accepting my Town/City. Anything I can do?
November 30, 2019 5:18 AM
Kent Kobi@kentkobi
@Aeroplan I’ve been trying to log in and I seem to be stuck where it keeps failing and I keep resetting. Now I’m locked out of trying!
November 27, 2019 11:54 PM
Nicole Binning@NicoleBinn
@Aeroplan is there a contact number from Australia? 1800 # not working
November 27, 2019 10:10 AM
jjonasz@jjonasz
@Aeroplan Why is there no one available at customer service for the past few days?
November 25, 2019 8:19 PM
Jason Shim@JasonShim
@aeroplan I can't seem to get through to the call center regarding an account issue. Is there another channel I can reach out to? Email?
November 1, 2019 4:29 PM
Deb @debz416
@Aeroplan hi, is your site down? I’ve been trying to login for half an hour. Thanks!
October 31, 2019 1:06 AM
Shαуηe@ShaikhaShayne
@aircanada hiya i cant seem to log into my aircanada account - has it been linked to aeroplan??
October 27, 2019 8:23 PM
Katrina Landry@katrinaboucher
@Aeroplan why can I not access my account again? Seems your server constantly has issues and I need to get in
October 27, 2019 7:48 PM
Frank Langston@franklangston
@Aeroplan need into my account, and your password reset is being forced but is broken. Please help!
October 26, 2019 9:28 PM
Sara Musson@MussonSara
@Aeroplan trying to reset my password, but it's not working online and the call centre is permanently busy
October 23, 2019 7:39 PM
MC@mchaudhry3
@Aeroplan in a nutshell
October 15, 2019 5:10 PM
mike sheehan@cctrabbit17
@Aeroplan can’t login to my account. Just keeps spinning.
October 8, 2019 4:59 PM
Janique Ouellette@Janique1
@Aeroplan cannot@access my account. What is going on with your new site?
October 5, 2019 7:48 AM
Crystal Huntington, OCT @CrysHuntington
Hey @Aeroplan - what is going on with your reward booking? I keep getting an error message. Very frustrating!
October 4, 2019 12:29 PM
Stewart Rand@stewssr
@Aeroplan Your web site login system is broken and your call centre says "call back later" because they're too busy.