Amazon Prime Music down? Outage map, service status, incidents history

Is Amazon Prime Music down?

✅ Working normally

Amazon Prime Music appears to be working normally — report volume is within the typical range for this time of day.

Last updated just now · 0 signals in the last 24h · within the normal range

Amazon Prime Music is a music streaming service offered as part of Amazon's Prime subscription. It provides Prime members with access to a vast library of songs, albums, playlists, and stations for streaming over the internet

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Amazon Prime Music Outage Map

The map is generated based on the locations of users who submitted reports on the site

Amazon Prime Music outage map · 2026-06-18

We have not detected any Amazon Prime Music outages in the past 24 hours

During the past 24 hours, we have received report 🇺🇸 United States

Jun

May

Apr

Mar

What’s typical for Amazon Prime Music

Where reports usually come from

🇺🇸United States100%

Amazon Prime Music reliability

none on record

Last incident

Incidents (12 mo)

—

Avg duration

—

Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Spotify keeps going further down in the gutter and all the users act like they gotta revert to mp3 downloads, like bruh there so many other services so much better then Spotify, Ill list a few - apple music, deezer, tidal, youtube music, Amazon music.

6mo

My #AmazonMusic is not working and I am not happy about it!

6mo

Amazon Music is down. So annoying that all these "premium" services don't offer a premium experience.

6mo

#AmazonMusic is Down

7mo

The weirdest side effect of the AWS outage is that my @amazonmusic stream has been 🔥. Normally, I ask Alexa to shuffle some music, it plays the same 30 or so songs every time (which is annoying AF), today it's been busting out music I haven't heard in YEARS

7mo

HUGE Internet outage !! Major Apps down Snapchat, Ring, Roblox, Clash Royale, Life360, My Fitness Pal, Xero, Canva, Amazon, Amazon Web Services, Amazon Music, Prime Video, Clash of Clans, Fortnite, Wordle, Duolingo, Coinbase, HMRC, Vodafone, Playstation

7mo

Sudden internet outage A lot of apps and websites are down Snapchat, Canva, Amazon, Amazon Web Services, Amazon Music, Prime Video ...and more

7mo

HUGE Internet outage!! Major apps down — Befreed, Snapchat, Ring, Roblox, Canva, Amazon, Amazon Web Services, Amazon Music, Prime Video, Fortnite, Wordle, Duolingo, Coinbase, HMRC, Vodafone, PlayStation, Pokémon Go.

7mo

Is @PrimeVideo @amazonmusic is down @AmazonHelp

8mo

Is #AmazonMusic music down?

10mo

Wasted 1.5 hr w/ @amazonmusic chat and phone "support". I have a 4 month "single device" trial of Amazon music unlimited. I want to switch the device to be my new fire tablet. It is an even in the drop-down list, and tech support told me I would have to upgrade and pay in order

11mo

Frequently asked questions

Is Amazon Prime Music down right now?

Amazon Prime Music appears to be working normally — report volume is within the typical range for this time of day.

Why is Amazon Prime Music not working for me?

We're not detecting a broad Amazon Prime Music outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Amazon Prime Music outage?

We have no recorded outages for Amazon Prime Music yet.

How do I report a Amazon Prime Music problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Amazon Prime Music is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Amazon Prime Music's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.