ASOS down? Outage map, service status, incidents history

Is ASOS down?

✅ Working normally

ASOS appears to be working normally — report volume is within the typical range for this time of day.

Last updated just now · 0 signals in the last 24h · within the normal range

ASOS (pronounced "AY-soss") is a British online fashion and beauty retailer that offers a wide range of clothing, accessories, and beauty products for men and women

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 ASOS Outage Map

The map is created using the locations of users who have submitted reports on the site

ASOS outage map · 2026-06-22

We haven't observed any outages with ASOS in the past 24 hours.

In total, over the past 24 hours, we have received report mainly from London, 🇬🇧 United Kingdom

Jun

May

What’s typical for ASOS

Where reports usually come from

🇬🇧United Kingdom100%

What people usually report

Not Working / Completely Down100%

ASOS reliability

none on record

Last incident

Incidents (12 mo)

—

Avg duration

—

Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Has ASOS stopped allowing you to return items from multiple orders in one parcel? Their live chat is currently down, so I can’t exactly ask customer service! 😴

3mo

Asos has really been letting my down lately

4mo

ASOS design quality has gone down, but them pricing steadily rising. This dress I ordered definitely giving SHEIN material.

4mo

Hello @asos is your pay system down? None of the options are work babes

5mo

Is ASOS live chat down? I can’t speak to anyone and they’ve delivered my parcel to a random person?

7mo

All my shopping apps are down???? ASOS, plt and shein??? wtf???

8mo

Tenants and Airport users please be advised the ASOS radio is currently down. You must call the ASOS to get any information currently. A technician is on the way to work on the issue.

8mo

ASOS has gone down hill lol

11mo

Frequently asked questions

Is ASOS down right now?

ASOS appears to be working normally — report volume is within the typical range for this time of day.

Why is ASOS not working for me?

We're not detecting a broad ASOS outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last ASOS outage?

We have no recorded outages for ASOS yet.

How do I report a ASOS problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if ASOS is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against ASOS's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.