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service iconIs BigPond down?

Is BigPond down?

✅ Working normally

BigPond appears to be working normally — report volume is within the typical range for this time of day.

Last updated · 0 signals in the last 24h · within the normal range

BigPond was a brand name used by Telstra Corporation Limited, one of Australia's largest telecommunications companies, for its internet and online services

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 BigPond Outage Map

The map is generated based on the locations of users who submitted reports on the site
BigPond outage map · 2026-06-13
No BigPond outages have been detected in the past 24 hours
During the past 24 hours, we have received report mainly from Melbourne

What’s typical for BigPond

Where reports usually come from
🇦🇺Australia100%
What people usually report
Not Working / Completely Down100%

BigPond reliability

none on record
Last incident
0
Incidents (12 mo)
—
Avg duration
—
Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services
profile picture
FFS is Telstra mail down again? Clients calling advising incorrect login credentials for for iMAP/SMTP but webmail works... You'd think @Telstra would sort this sh*t out once and for all, but no... #TelstraFail #Bigpond
11mo

Frequently asked questions

Is BigPond down right now?

BigPond appears to be working normally — report volume is within the typical range for this time of day.

Why is BigPond not working for me?

We're not detecting a broad BigPond outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last BigPond outage?

We have no recorded outages for BigPond yet.

How do I report a BigPond problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if BigPond is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against BigPond's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.