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Is Telstra down? ❌

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Telstra Corporation Limited, commonly known as Telstra, is Australia's largest telecommunications and media company. It provides a wide range of telecommunications and technology services to individuals, businesses, and government entities in Australia and around the world

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Outage Reports

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Todays Incidents

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Outage Map📍

Telstra outage map · 2025-01-22

Reports Summary

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Past Incidents

2d

hey @ALDIMobileAU we love you, but since 3G,early Nov, left us, we can barely make a phone call from our home in 2227. Telstra (yr network) has blamed tech issues, and says 4G not working in our area. Critically ill hubby, blackouts, no coverage, missed calls re cancer surgery

2d

Friday morning our internet went down for "works" with assurances it would be back on at 5.01pm. I don't know who works in the wee small hours on a Sunday night at Telstra, but thankyou, it appears we are finally reconnected with the world.

3d

NBN outage from Sydney storm, Telstra & NBN site report no outage. Call @Telstra and the best they can do is a technician in 10 days time. Amateur hour

4d

is there a telstra outage?

20d

is telstra down or is my wifi just sucking ***

1m

FFS, @Telstra's Bigpond e-mail is down again, it's a shame folks still use their $hitty mail service. #TechFail #TelstraFail

1m

Hi @Telstra , my modem has been showing "Your Broadband service is working in backup mode, wifi has been dropping in and out for the past 24 hours. There is no planned outage in my area?

2m

Upper Hunter NSW, a ‘planned maintenance’ @Telstra outage extended to 23/11 - a 9 DAY OUTAGE. Many people don’t have or can’t afford additional wifi so their phone is their only communication device. It really is unacceptable & would never ever happen in a big city. @AlboMP

2m

Hey @Telstra it's no use sending out a msg after your service goes down to say your service is being impacted. I am WFH and this week has been a joke with the outages, 5G down and a super slow 4G available. Cannot WFH with this poor supply

2m

Literally woke up to a Telstra outage 🧍‍♀️ rip my game mates today ig

2m

In my area the entire 5G mobile network has been down for 2 days and won’t be back until Tuesday. No business’ have eftpos and were not notified. This is considered standard practice in Australia, what an absolute laughing stock we are as a nation. #Australia #telstra #outage

2m

Is @Telstra down? I have 5g signal but no internet!

2m

Since the 3G network shut down, I don’t see any improvement in 4G network. @Telstra said that when the 3G is shut down, the 4G will be much better. That hasn’t happened so that’s another @Telstra lie plus they now increase charges too. What a great company? #auspol

2m

Due to them shutting down the Telstra tv box I had to switch to the Fetch today and YOU CAN'T SWITCH BETWEEN PARAMOUNT+ PROFILES ON THE APP!!! Like this is a basic thing, I'm so annoyed @Telstra

2m

Vodafone can't help me for 20 minutes because their system is on Telstra and that went down

2m

Is Telstra down or am I getting sim swapped?

3m

Hey @Telstra why is my voicemail not working. Callers get the message “no messages can be left on this service” message bank isn’t full (only 4 saved messages) ?

3m

Telstra why is my data not working ??? I can’t load anything. Can’t send any messages.

3m

So, I log in to my #Telstra account to buy a 4G phone due to the 3G network closing down in a few days' time, and as I am going through the checkout process I find you have to give driver's license no. or passport no. for ID. I have neither, so could not buy the phone from them.

3m

My entire internet went down and is broken. So much for a quiet time off. Back to my @Telstra prepaid data stick till the local ISP comes and repairs the damage -.-

3m

.@Optus is down in my area. The website says it is for over a week that they will be working on it. Using @Telstra for internet.

3m

Get the day off and the Telstra servers are down I'm gonna kms

3m

hey @telstra, your piece of **** 4G data network is not working from midland WA through to perth domestic airport. fix it.

3m

Is there a Telstra outage or is it always this **** in Melbourne’s CBD?

3m

Is there some super network outage going on in #Canberra ? I have bad phone service and no internet from 2 different providers. @iinet @Telstra

3m

fibre is installed but now I play the waiting game until it’s active on Telstra’s end… fingers crossed I don’t get another “0.032Mbps down/up” scenario like the last time I dealt with this 🙏

4m

Hey @Telstra , is there anyway of speaking to a live customer services person ? I have been having troubles for weeks without a resolution, now my home phone is not working (not becos of weather issues).

4m

Sigh only info I can get is that there is an "unplanned outage" in part of #Hornsby for #telstra

4m

Reported internet outage 4/9. #Telstra estimated fix 7pm tonight. Now outage website says 16/9. Absolute disgrace. I've lost working days and am unable to use online communication. I live in Hobart. Imagine if Melbourne or Syd lost internet for even a day. Shame on you Telstra.

4m

Is Telstra intentionally slowing down the internet so people can not receive information? I'd say yes.