Outage.ReportIs Cogeco down?
Working normallyCogeco appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 2 days ago.
Signals last hour
0
Last signal
over 1h ago
Outages are identified by unusual patterns or anomalies in user report activity.
No signals in the last hour · 1 signals in 24houtage.report/ca/cogeco
Cogeco Outage Map
The map is generated based on the locations of users who submitted reports on the site
There have been no detected outages on Cogeco in the past 24 hours.
During the past 24 hours, we have received report
What’s typical for Cogeco
Where reports usually come from
🇨🇦Canada65%
🇪🇸Spain32%
🇺🇸United States3%
What people usually report
Not working33%
Internet33%
Website17%
Phone line11%
Network6%
Cogeco reliability
Last incident
2d ago
Incidents (12 mo)
2
Avg duration
1h 6m
Total downtime (12 mo)
2h 13m
Based on 2 recorded incidents over the last 12 months.
Outage history
- 18:08–19:12 UTC · 1h 4m
Outage: reports spiked at 18:15 UTC, peaking at 5/min, lasting 1h 4m — 169 reports in total. Mostly 'Internet' (47%), concentrated in Ontario, Canada.
Not working 36% Wi-Fi / router 6% · 🇨🇦 95% 🇺🇸 2% 🇪🇸 1%
About Cogeco
Cogeco Inc. is a Canadian telecommunications and media company that provides a range of services, including cable television, internet, home phone, and business telecommunications solutions. The company operates primarily in the provinces of Ontario and Quebec, as well as in parts of the United States
Comments
What's happening for you? Share what you're seeing
A
Anonymous1d
not working in Trenton, Ontario
A
Anonymous1d
Down in essex Ontario
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Anonymous1d
Down in Kingston
A
Anonymous1d
Here we go again - down in Kingston
A
Anonymous1d
Not working Peterborough Ontario
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Anonymous2d
Not working in Oakville Ontario
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Anonymous2d
Still out north of Belleville
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Anonymous2d
still no internet in oakville, ontario
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Anonymous2d
Back up now in Quinte West. Slow, but up
A
Anonymous2d
Back on in Kingston - 4:56 pm exactly LOL
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Anonymous2d
Up in Brighton for a few minutes now
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Anonymous2d
Back on in port hope
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Anonymous2d
Back up in Petawawa
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Anonymous2d
Back on in Peterborough just now
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Anonymous2d
Cable just came back on in Brockville
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Anonymous2d
I think the Cogeco workers are blind or something
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Anonymous2d
No internet connection in Callander, ON
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Anonymous2d
was out in north bay over 2 hrs on now
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Anonymous2d
Still no internet connection.
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Anonymous2d
Any update on service ?
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Anonymous2d
Still down in Brighton, despite Cogeco website saying all issues resolved...stuck using my phone atm
A
Anonymous2d
Yup, me as well! Such a pain
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Anonymous2d
The Cogeco outage site is now working and it says “no outage detected” for K7P1A7 - that’s not the truth, still out
A
Anonymous2d
Same thing for Port Hope, showing its fine, but still down
A
Anonymous2d
No service in Trenton or Batawa ont
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Anonymous2d
No service in Trenton
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Anonymous2d
No service kingston
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Anonymous2d
The Cogeco customer service # rings busy. I wonder why?
A
Anonymous2d
Still no service in Kingston
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Anonymous2d
No internet in Oakville
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Anonymous2d
Still out in port hope
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Anonymous2d
Still out in Peterborough
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Anonymous2d
Uh, it’s still out in Kingston, Milford Drive
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Anonymous2d
Cable is still out
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Anonymous2d
Nothing resolved in Brockville
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Anonymous2d
No internet Peterborough
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Anonymous2d
No internet in Cobourg
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Anonymous2d
No Landlines, cell service, no tv, or wifi internet.
A
Anonymous2d
No, Internet, phone or TV in North Bay. Support numbers return a busy signal, TV throws a Ref S0600 code and phone has no dial tone. Their website is also somewhat down, but indicate no outtages in my area, which is BS
A
Anonymous2d
If you go to x dot com and search for cogeco you will see the fibre cut
A
Anonymous2d
No internet from pembroke
A
Anonymous2d
No service in Kemptville
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Anonymous2d
Above says "resolved"! Um no. Not in Kingston.
A
Anonymous2d
Still no service just outside of Trenton
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Anonymous2d
no internet in McNab Braeside / Arnprior
A
Anonymous2d
I am in Cornwall and no service in my home.
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Anonymous2d
Fiber cut by construction company in Trenton area. Technicians need to splice back together THOUSANDS of fiber optic cables.
A
Anonymous2d
Where did you find this info?
A
Anonymous2d
No Cogeco services working Chalk River or Arnprior. Can't access Cogeco website.
A
Anonymous2d
Pembroke is down
A
Anonymous2d
We have about 40-50 companies we do IT for, and all of them are down, thanks to Cogeco
A
Anonymous2d
Seeing how many people are affected, you’d think they’d have the common decency to let us know (via social media or news outlets since their site is also down) what happened and when we can expect it to return
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Anonymous2d
Renfrew is down
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Anonymous2d
no internet in Petawawa
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Anonymous2d
no internet in Deep River
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Anonymous2d
No Cogeco internet Kingston
A
Anonymous2d
no internet in Arnprior, ON
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Anonymous2d
No internet, no cable Muskoka area
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Anonymous2d
No cogeco services working Muskoka. Can't access Cogeco website.
A
Anonymous2d
No internet Belleville, Picton and Trenton and Kingston
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Anonymous2d
Cornwall out also
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Anonymous2d
Yes I am from Cornwall also.
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Anonymous2d
While the main website status page has lagged in updating, local officials and field updates indicate that the crash was caused by a fibre optic cable that was accidentally cut earlier today. [, 2]
The current estimated restoration time is 8:56 PM EDT tonight. []
Just read this
A
Anonymous2d
6hrs? awwww ****
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Anonymous2d
Yea. I think someone lost there job, severing a fibre optic cable, causing a multi-province mide outage.
A
Anonymous2d
Down in Oakville and Hamilton
A
Anonymous2d
No internet CFB Kingston
A
Anonymous2d
No internet,tv,phone
A
Anonymous2d
No service belleville ont
A
Anonymous2d
No internet in Callander, ON
A
Anonymous2d
No internet for quinte vest
A
Anonymous2d
Internet is down in Peterborough
A
Anonymous2d
No internet in Brockville
A
Anonymous2d
Out for 30 mins in Kingston
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Anonymous2d
Kingston down
A
Anonymous2d
same. Washago area
A
Anonymous2d
We are down in Washago area for about 1/2 hour so far. Second time today!
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Anonymous2d
Out for 30 minutes in Port Hope
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Anonymous2d
No internet in Oakville.
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Anonymous2d
No internet in Port Hope
A
Anonymous2d
Just got off the phone with cogeco "technical support". Poor guy obviously isn't in Canada. Had no idea about the outage and then couldn't access the cogeco website. Effing perfect!
A
Anonymous2d
Internet and TV down in Brockville.
A
Anonymous2d
Been down in pembroke area for 30 minutes so far! Any ETA on return.
A
Anonymous2d
out in deep river
A
Anonymous2d
No internet in Oakville
A
Anonymous2d
Out in Brighton
A
Anonymous2d
Our in Belleville 2pm
A
Anonymous2d
Internet out in Kingston Ontario since 2pm
A
Anonymous2d
No internet in Oakville
A
Anonymous2d
No internet or phone Baltimore,Ontario
A
Anonymous2d
Internet out at 2 pm and still out. Cobourg
A
Anonymous2d
No service in Brockville
A
Anonymous2d
No service in Kingston..... AGAIN! As usual.
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Anonymous2d
Out in Kingston. I hope they give us some kind of credit
A
Anonymous2d
down in northbay
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Anonymous2d
Out near Belleville, can’t even open the website on data
A
Anonymous2d
No internet in Peterborough!
A
Anonymous2d
Your support page is also down. Effing perfect.
A
Anonymous2d
Kingston. Need to do online banking. Out
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Anonymous2d
No service in Kingston
A
Anonymous2d
No Internet here in Kingston, can't even get on Cogeco website to check outages or find the customer service number.
A
Anonymous2d
I tried the website too... everything is down
A
Anonymous2d
Out just north of the 401 in Cobourg
A
Anonymous2d
I have so much work to do!!!!! Website is also down!
A
Anonymous2d
Can’t even log into my account through data. Can’t check outage map
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Anonymous2d
out in cornwall
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Anonymous2d
Any ETA on it coming back up?
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Anonymous2d
Out in peterborough and port hope
A
Anonymous2d
Out in Petawawa
A
Anonymous2d
Out in Parry Sound
A
Anonymous2d
Out in Kingston
A
Anonymous2d
When the internet is down, don't you think it's the height of stupidity to redirect calls to your website???? Out in Kungston.
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Anonymous2d
Internet outage in Oakville area.
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Anonymous2d
Out in pembroke
A
Anonymous2d
Wifi is out in Smiths Falls area
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Anonymous2d
Out in Parry Sound
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Anonymous2d
Out in Peterborough
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Anonymous2d
Out in Huntsville
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Anonymous6d
Completely down
Frequently asked questions
Is Cogeco down right now?
Cogeco appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 2 days ago.
Why is Cogeco not working for me?
We're not detecting a broad Cogeco outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.
When was the last Cogeco outage?
The last recorded Cogeco incident was about 2 days ago.
How do I report a Cogeco problem?
Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.
How does Outage.Report know if Cogeco is down?
We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Cogeco's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.
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