Outage.Report

Is Cogeco down? ❌

Contacts:

Cogeco Inc. is a Canadian telecommunications and media company that provides a range of services, including cable television, internet, home phone, and business telecommunications solutions. The company operates primarily in the provinces of Ontario and Quebec, as well as in parts of the United States.

No problems at Cogeco

13d

If you are referring to the 12:55 alert it came on our TV..however our Cogeco internet is down and on LTE I thought our phones would still get it, but NO our cells did not get alert.

18d

Has anyone else continued to have issues with their cogeco channels searching for a signal since their outage last week? Every day, multiple times per day, I have to reboot my cable box. It's getting very annoying. @cogecohelps

20d

Is anyone else having problems with their @cogeco Cable TV TiVo boxes or cable in general ? It’s been cutting in an out for a week now and today is the absolute worst ! @cogecohelps can anyone explain what’s going on in Hamilton ?

1m

We borrow @cogeco through @TekSavvyNetwork. The network's been up and down for 4 days now. Their outage map is wrong. So many people's internet is down. What's going on with cogeco?

1m

What is going on with @cogeco in essex County? We've experienced outages every day. Down from 5pm yesterday to 3:30 am this morning. Down again @8pm today. My patience is wearing thin 😡😡😡

1m

Why does @cogeco's 1GB internet still have 30mbps down? It's not 1999 stop this ****. @cogecohelps

1m

We’ll be looking for a new provider in the morninPoor customer service has made the choice easy. ✅Internet down, ✅check outage site all fine✅restart router✅call in to cogeco wait on hold ✅check outage site 5times 15 mins outage finally shows✅calling competition in the am.

1m

Hey @cogeco @cogecohelps can you get the internet up and running in Chatham, Ontario. I'd call, but your tech seems to only be around until 11pm. We had an outage here a week or two ago.

1m

Oh oh @cogecohelps both epico and internet are down west side

1m

That's wild, internet just went down and @cogeco doesn't have 24hr support. Amazing, guess I'll be shopping around because what provider does not have 24hr technical support these days? Even @xplore_ca and @Bell have it.

1m

Alright @cogeco it’s been since 5:47am… you pay people to be knocking at our doors past business hours and on weekends to promote for you .. but can’t get services up and running after a power outage that was solved at 7:30am? @cogecohelps

1m

Have no cable right now due to an error at the @cogeco outlet store. Called & apparently it will take 2 days to send a signal to my cogeco box. How ridiculous! @cogecohelps Why 2 days when all you have to do is send signal. Maybe I should transfer my services elsewhere

1m

Any1 else's @cogeco internet been down since like 1030 am this morning? Website says no outage but there definitely seems to be one.... 🤷‍♂️ went end of windsor

2m

Anyone else having problems with COGECO EMAIL ??😂

2m

Is there an issue with Cogeco email? I have not been able to send/receive all morning (over 7 hours now) Website states there are no outages?? @cogecohelps nothing is communicated through this platform either.

2m

We are aware of #Cogeco mail server issues impacting #Cogeco #email services. Reports of email outage are from residential customers.

2m

@cogecohelps I’m locked out of my global app and Cogeco won’t authenticate my account!

2m

Dear @cogeco Disconnecting my internet with no warning & scheduling a technician to come out 2 days from now is flatly unacceptable. Interference on the line is a YOU problem & it should have been fixed today instead of leaving me with NO internet while I’m studying for an exam.

2m

I can't watch CBS SN because my cable network says I'm not subscribed. Somehow in the past week I lost all my extra sports channels to some technical system issue @cogeco but I can't watch it and support won't do anything bc "it's not technical, it's account" and it's late.

2m

FYI @cogeco is down in downtown StC.

6m

Has anyone ever tried to escalated a problem to Cogeco. Its next to impossible to get any help. Terrible cable quality and good luck getting any service @cogeco