2d
Hey @cogeco. My internet is down, and I can't get any technical support, and I have some very important work to get done. I've reset my modem 5 times to no avail. How do I get some assistance?
There are no signs of a Cogeco outage at the moment
We also haven't detected any outages recently.
Cogeco Inc. is a Canadian telecommunications and media company that provides a range of services, including cable television, internet, home phone, and business telecommunications solutions. The company operates primarily in the provinces of Ontario and Quebec, as well as in parts of the United States.
User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
There have been no detected outages on Cogeco in the past 24 hours.
During the past 24 hours, we have received report mainly from Oakville
Cogeco Outage Map
The map is generated based on the locations of users who submitted reports on the site
1m
Cogeco goes down and the everything comes to a stop. Unbelievable ppl need to relax.
1m
Cogeco internet down in Trenton? @cogeco
2m
Nearly impossible to report an outage in Fonthill......#Cogeco. Essentially impossible, to reach ANYONE for any kind of assistance, after hours! There's not even a person to text/chat online for internet assistance. Please do something to improve 'customer support' after hours
3m
Hey @cogecohelps I tried calling and was directed to your online chat, I don't want that I want the 24hr support I pay for. Internet is down AGAIN. Why would I use online chat on my phone... why am I being directed to a live chat for down services?
3m
For Thursday January 2nd, we are currently repairing an outage impacting all services in Renfrew, Arnprior, Petawawa, Burnstown and Pembroke areas. Our technicians have been dispatched and are working diligently to resolve as soon as possible 🚧 We currently have an ETA set for
4m
It seems like @cogeco @cogecohelps is down, and I’m not surprised at all! Seems to be a very COMMON OCCURRENCE these days…SAD! I might have to make the switch to Bell or Rogers if this continues…DISAPPOINTING!
4m
What's up with @cogecohelps tonight? Our neighborhood has been down for hours and there still isn't a reported outage on your site. Neighbors called and it was confirmed hours ago but still no update. #Cogeco #Outage
5m
hey @cogecohelps - outage report in kingston? were flashing single light on modem here after a blip (and have already power cycled)
5m
Am beginning to get tired of fixing our WiFi issue caused by a Cogeco outage. Its hard on my old brain to try and reconnect printers and our ecobee thermostat. At 82 I would rather be reading a book.
6m
hey @cogecohelps any outages in kingston? my connection has been up and down all day and epico tv kinda sucks with internet that hiccups every 45 seconds
6m
Has anyone else's @cogeco @cogecohelps down all day so far? #nothappy #sucks Where is this power outage they are talking about?
7m
Hey @cogecohelps just reporting a service outage in Stoney Creek, L8E. All services down since 12:28PM.
7m
JONES & TYRRELL: Appears to be a Cogeco outage across town, but we're broadcasting from a redundant line. Don't worry...still on the air!
8m
@cogeco @cogecohelps YO Im trying to pay my bill. Your app FORCED me to update. After update, biometrics not working and had to do password (upper case/lower case/number ect.) Very time consuming. Tell your APP to put down the rainbow flag, stop being gay and remember biometrics.
10m
@marilynabogle Hi, Marilyn. Multiple channels are currently experiencing issues, due to a hardware fault. We're replacing the hardware and should have the channels back online asap 👍 #Cogeco ^Steven
10m
Disappointed with @Cogeco. Promised 1Gb speed; got only 600mb down/30mb up. Outage post-setup, no weekend support, and a cancellation fee on Monday. #CustomerServiceFail
10m
#cogeco is a lousy tv provider....they just cant stop Pixalation problems...complain #Ontario #Kingston
10m
10 hours now with no internet in Hamilton. Not a word from Cogeco @cogecohelps @TekSavvyCSR @cogeco @TekSavvyBuzz #Internetoutage #Hamilton
10m
HI everyone❣️Someone is REALLY ****** off in Hamilton #Ontario. ALL City phone lines were hit with a cyber attack 4 MONTHS ago. Their STILL down. TODAY they hit #Cogeco so access to the Internet is only 5 minutes before it shuts down again. I'll be back on as soon as I can 😡
10m
@jeremyjsharp @cogeco This is a great point, @cogeco @cogecohelps. Care to address this? #CRTC I tried calling when I noticed it was down. Very frustrating.
10m
Apparently no way to report outages to Cogeco after a certain hour? Wonder if someone can report a data breach or hack after 5-pm to Cogeco. Maybe the #CRTC should investigate. Add this to the outage file.. No way to report after 5-pm or something.
10m
Cogeco Internet down since 3am approximately so going on 5 hours & counting for this outage. This has to be resolved shortly, surely!?
10m
Dang @cogeco @startca seems the internet is down with a outage all the ways from Niagara region to Hamilton. Not the best start to the weekend people!
10m
Your page says no outages in my area @cogecohelps but there is in St. Catharines.
10m
Internet down apparently in Hamilton. When will it be fixed? No one knows… @cogeco @CHCHNews @TheSpec #HamOnt #Hamilton #InternetDown #outage @cogecohelps
10m
Cogeco's website says there's no outages in my area... @cogecohelps #SouthernOntario #InternetOutage #Cogeco #Hamilton
10m
So down-detector says there’s no internet for a lot of folks in our area, but there’s no @cogecohelps outage showing? How do you report that? #networkoutage #internet #downandout #resetfail
10m
Southern Ontario internet outage reports. #Cogeco #Teksavvy #internetOutage
10m
So, @cogeco, when you have an internet outage overnight, there's literally no way to report it or do anything about it until you start your business day? So, you can charge us for 24/7 service without providing 24/7 support? #CRTC