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service iconIs Fido down?

Is Fido down?

✅ Working normally

Fido appears to be working normally — report volume is within the typical range for this time of day.

Last updated · 0 signals in the last 24h · within the normal range

Fido is a Canadian mobile virtual network operator (MVNO) that provides mobile phone services across Canada. It is a subsidiary of Rogers Communications, one of the major telecommunications companies in the country. Fido operates as a postpaid and prepaid mobile service provider, offering a variety of plans and devices to its customers

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Fido Outage Map

The map is created using the locations of users who have submitted reports on the site
Fido outage map · 2026-06-09
We haven't noticed any confirmed outages affecting Fido in the past 24 hours.

Fido reliability

none on record
Last incident
0
Incidents (12 mo)
—
Avg duration
—
Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services
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Hey @Fidomobile @FidoSolutions is there a network outage?
11mo
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What on earth is going on @Fidomobile @FidoSolutions The app is not working, I can’t access my account, I can’t find a live service agent. Apparently no call back for three more days possible? Got a massive charge on automated billing and I can’t even find out what it is!
11mo

Frequently asked questions

Is Fido down right now?

Fido appears to be working normally — report volume is within the typical range for this time of day.

Why is Fido not working for me?

We're not detecting a broad Fido outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Fido outage?

We have no recorded outages for Fido yet.

How do I report a Fido problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Fido is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Fido's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.