Freedom Mobile down? Outage map, service status, incidents history

Is Freedom Mobile down?

✅ Working normally

Freedom Mobile appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 186 days ago.

Last updated just now · 0 signals in the last 24h · within the normal range

Freedom Mobile is a Canadian mobile network operator that provides wireless services to customers across Canada. It is a subsidiary of Shaw Communications, a major telecommunications company in Canada. Freedom Mobile operates as a mobile virtual network operator (MVNO) and has its own network infrastructure in certain regions, particularly in urban centers

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Freedom Mobile Outage Map

The map is created using the locations of users who have submitted reports on the site

Freedom Mobile outage map · 2026-06-17

We haven't observed any significant outages affecting Freedom Mobile in the past 24 hours.

To summarize, during the past 24 hours, we received report mainly from Vancouver

Jun

May

Apr

Mar

What’s typical for Freedom Mobile

Where reports usually come from

🇨🇦Canada100%

What people usually report

Not Working / Completely Down100%

Freedom Mobile reliability

186d ago

Last incident

Incidents (12 mo)

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Avg duration

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Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

Recent outage history

resolvedDec 12, 2025Service disruption22m
resolvedDec 5, 2025Service disruption15m

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩

6mo

Hands down, @telus @TELUSsupport has the ABSOLUTELY WORST customer service. Can't even order anything online without them insisting you call them so you can wait on hold for 1 hr. @FreedomMobile has LIVE C/S via iMessage and @WhatsApp. None of this AI BOT BS!!

6mo

Trying to call the physio office to cancel and my phone is suddenly telling me "cellular network not available"?? I can't find anyone on here saying there's a freedom mobile outage so does my phone just hate me???

11mo

Frequently asked questions

Is Freedom Mobile down right now?

Freedom Mobile appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 186 days ago.

Why is Freedom Mobile not working for me?

We're not detecting a broad Freedom Mobile outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Freedom Mobile outage?

The last recorded Freedom Mobile incident was about 186 days ago.

How do I report a Freedom Mobile problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Freedom Mobile is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Freedom Mobile's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.