Koodo Mobile down? Outage map, service status, incidents history

Is Koodo Mobile down?

✅ Working normally

Koodo Mobile appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 390 days ago.

Last updated just now · 0 signals in the last 24h · within the normal range

Koodo Mobile is a Canadian mobile virtual network operator (MVNO) that offers mobile phone services across Canada. It is a subsidiary of Telus, one of the major telecommunications companies in the country. Koodo operates as a prepaid and postpaid mobile service provider, catering to both individual and business customers

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Koodo Mobile Outage Map

The map is created using the locations of users who have submitted reports on the site

Koodo Mobile outage map · 2026-06-15

We haven't noticed any confirmed outages affecting Koodo Mobile in the past 24 hours.

To summarize, during the past 24 hours, we received reports from Ottawa, Calgary

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What’s typical for Koodo Mobile

Where reports usually come from

🇨🇦Canada100%

What people usually report

Not Working / Completely Down100%

Koodo Mobile reliability

390d ago

Last incident

Incidents (12 mo)

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Avg duration

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Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

Recent outage history

resolvedMay 21, 2025Service disruption32m

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Good ole @startca Been on hold for two hours, just to be told there is a network problem with the digital phone service. Why the **** would they just post that and save people a lot of time wasted sitting in a phone que for hours. Since Koodo, things have gone down hill.

10mo

So Koodo’s Internet was out for almost an hour right, and instead of these people to apologize or even send a notification that there is an outage, they didn’t do that instead they try to play it cool and be like yeah we have a promotion for you because you’re a good customer

11mo

Well @koodo I really hope your parent company @telus is going to credit everybody who's in the outage zone in #Edmonton where all the data we have to use all day because we have no internet and for the prices we have to pay for the sucky service it better be worthwhile.

11mo

Frequently asked questions

Is Koodo Mobile down right now?

Koodo Mobile appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 390 days ago.

Why is Koodo Mobile not working for me?

We're not detecting a broad Koodo Mobile outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Koodo Mobile outage?

The last recorded Koodo Mobile incident was about 390 days ago.

How do I report a Koodo Mobile problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Koodo Mobile is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Koodo Mobile's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.