Outage.Report

Is Character.AI down?

Working normally

Character.AI appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 8 days ago.

Signals
1h
–
15m
–
5m
–
Last
none in 24h
No signals in the last houroutage.report/characterai
Live signals
  • reportErrors / no response — General Rodriguez, Argentina 🇦🇷2d ago
  • reportSlow / glitchy — Vohenstrauss, Germany 🇩🇪3d ago
  • reportErrors / no response — Rio de Janeiro, Brazil 🇧🇷3d ago
  • reportErrors / no response — Dhaka, Bangladesh 🇧🇩3d ago
  • reportProblem report — Mexico 🇲🇽4d ago
  • reportNot working — Santiago de Cali, Colombia 🇨🇴4d ago
  • reportErrors / no response — Atlantic City, the United States 🇺🇸4d ago

Character.AI Outage Map

The map is created using the locations of users who have submitted reports on the site
Character.AI outage map · 2026-11-07

What’s typical for Character.AI

Typical report volume
<1report per day
30-day baseline — the chart’s typical band

Character.AI reliability

Last incident
8d ago
Incidents (12 mo)
4
Avg duration
1h 51m
Total downtime (12 mo)
7h 25m

Based on 4 recorded incidents over the last 12 months.

Outage history

90 days ago today
  • # Oct 30, 2026 Disruption 29m
    13:54 UTC Not working 85% 48 reports peak ~3/min 🇺🇸 🇬🇧 🇩🇪
    Outage heatmap during the 2026-10-30 incident
  • # Oct 28, 2026 Outage 3 incidents · 6h 56m
    15:05–17:26 UTC · 2h 21m

    Outage: reports spiked at 15:10 UTC, peaking at 3/min, lasting 2h 21m — 196 reports in total. Mostly 'Not working' (69%), affecting the United States, the Netherlands, Spain, and 39 more countries.

    Errors / no response 14% Slow / glitchy 12% · 🇺🇸 11% 🇳🇱 9% 🇪🇸 7% +24 more
    Outage heatmap during the 2026-10-28 incident
    11:51–16:22 UTC · 4h 31m

    Outage: reports spiked at 15:10 UTC, peaking at 3/min, lasting 4h 31m — 327 reports in total. Mostly 'Not working' (62%), affecting the United States, France, Spain, and 48 more countries.

    Errors / no response 20% Slow / glitchy 17% · 🇺🇸 13% 🇫🇷 9% 🇪🇸 8% +20 more
    Outage heatmap during the 2026-10-28 incident
    11:51–11:55 UTC · 4m

    Report spike: reports spiked at 11:50 UTC, peaking at 4/5min, lasting 4m — 12 reports in total. Mostly 'Not working' (50%), affecting the United States, Australia, Cyprus, and 6 more countries.

    Errors / no response 25% Slow / glitchy 17% · 🇺🇸 25% 🇦🇺 17% 🇨🇾 8% +6 more
    Outage heatmap during the 2026-10-28 incident
  • # Jan 19, 2025 23m
    20:44 UTC Service disruption
  • # Jan 6, 2025 23m
    19:44 UTC Service disruption
  • # Dec 18, 2024 19m
    20:38 UTC Service disruption
  • # Nov 20, 2024 1h 36m
    22:02 UTC Service disruption
  • # Nov 13, 2024 12m
    00:21 UTC Service disruption
  • # Oct 4, 2024 10m
    18:09 UTC Service disruption

Comments

What's happening for you? Share what you're seeing
outage record
A
Anonymous8d
The service is experiencing problems again. The waiting time keeps changing, and now it has reached 9 minutes. Both the mobile app and the website are affected. I am reporting this issue from Ukraine. It is unfortunate that these problems keep happening. I really hope everything returns to normal soon and the platform becomes accessible again.
A
Anonymous8d
they’re having high load again🫩
A
Anonymous8d
I hope it won't last four hours like the other day
A
Anonymous8d
Broo this app is getting worse day by day lol
A
Anonymous8d
for real
A
Anonymous8d
I get the maintaining thing. Now so they are working on it
A
Anonymous8d
same here
A
Anonymous8d
why tf it’s not working again
A
Anonymous8d
Because they’re an embarrassment…two issues in one week, embarrassing, smh.
A
Anonymous8d
Two? The last time it only went on for 10 minturs before same issue. So i call that as three times
A
Anonymous8d
Yeah you’re right, still embarrassing regardless.
A
Anonymous8d
Character.AI is having problems again. The waiting time keeps changing between 1 and 2 minutes. Both the app and website are affected. I am reporting this issue from Ukraine. I hope it gets fixed soon.
A
Anonymous8d
Character.AI is having problems again. The waiting time keeps changing between 1 and 2 minutes. Both the app and website are affected. I hope this gets fixed soon.
A
Anonymous8d
It doesn't work in Ukraine either, ***, what's going on with you
A
Anonymous8d
I can’t cope with this again
A
Anonymous8d
Pls dont take 4 hours like on wed
A
Anonymous8d
Why did it turn off again?
A
Anonymous8d
Two of outages in one week? Both are only two days apart this is genuinely embarrassing
Y
Yes8d
Fr like wtff
A
Anonymous8d
Well in wed is was twice. As it went off then went on 10 minutes same issue.. and now today. I call that as three times Lol
P
ParrotX28d
C.ai can you highkey lock tf in
A
Anonymous8d
Didn’t this **** just happen yesterday? We can’t be deadass😭
A
Anonymous8d
Nope Wednesday. So two days ago. Two times that day
P
ParrotX28d
Gng why is ts happening again
outage record

About Character.AI

Character.AI app is a mobile application that allows users to create, interact with, and role-play with AI-generated characters

Contacts:

Frequently asked questions

Is Character.AI down right now?

Character.AI appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 8 days ago.

Why is Character.AI not working for me?

We're not detecting a broad Character.AI outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Character.AI outage?

The last recorded Character.AI incident was about 8 days ago.

How do I report a Character.AI problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Character.AI is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Character.AI's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.

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