BT Group, commonly known as BT (British Telecom), is a telecommunications and media company based in the United Kingdom. BT is one of the largest and most well-known telecommunications providers in the UK, offering a wide range of services to consumers, businesses, and institutions
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We are currently experiencing issues that are affecting our phone system. This means that some phones are not working. We are working hard with BT to rectify this. If you have concerns about a loved one please contact us using the number in our bio. Thank you
What new nonsense is this, erm, nonsense @bt_uk? No internet at all. Again.
so I do a lot of stuff in the kitchen and one of the accessories I have for that is just cancelling headphones so I can listen to pods or watch YouTube or even play a game while the stove fan is going biggest 1st world problem is switching BT pairing between my phone & the TV
Anyone else having broadband issues in West Hampstead? I’m with @EE which I believe comes through a @bt_uk line. EE have said they can send someone Monday, not helpful when I am trying to work from home
My @EE broadband has been down since yesterday! Still on red! Not sure the BT & EE merge is working #EE
I called up @bt_uk to sort this and yes I'm still eligible for Home Essentials. The system just decided i was ineligible and to charge me more for no reason. Lots of stress and anxiety for a computer error. Anyone else have this happen? All sorted now.
Going into day 7 of no internet @bt_uk you said you sent out an engineer on 12.4.24 but I have not heard back from you with an update on what’s happening. Houses on my road also without internet. What can I do?
Our @BTCare internet has been down for several hours in Chorleywood. No response from BT. Anyone else have the same problem?
Hello @BTCare, er Hi, it's the BT Diagnostics bot here. I'm sorry, I couldn't find a phone/broadband account on this number - [BT Number] If you pay your bills to another provider, (e.g. Sky, Talk Talk, BT ) then please contact them for support. (Seems a fundamental problem!)
BT is upgrading the UK to digital voice (landline via broadband). Apparently the 'upgrade' is needed as the old tech is no longer fit for purpose, yet BT warns you won't be able to make 999 calls in a power cut. 🤦 Coincidentally my landline goes down for 1st time in years! 🤨
Finally have internet & TV back! Everything went a bit titsup past couple of days & I've been offline until just now when my BT engineer fixed it. No wifi meant no Alexa, no laptops, no TV & a silent house...very odd & not something i want to repeat in a hurry. But I"M BACK!
Can’t do my work bc I’m distracted with my phone but if I put my phone down my bt disconnects :/
My @bt_uk internet has been down since Thursday. I was promised a mini hub on Saturday. It didn't arrive. It arrived today and doesn't work. Now, I need an engineer to fix my connection, meaning my internet will have been down for six days at a minimum.
Filed a complaint broadband internet at 12 o clock and received message that your problem will be resolved before 6 pm bt till no action taken by ur side.Your engineer also denied that he did not receive any complaint. service request no.10410076770 @airtelindia @Airtel_Presence
Bt broadband is down (back up hotspot running)
Hmm internet connection goes down. Looks at log files. DoS(Port Scanning). I wonder if anyone else on the @bt_uk wider network is having issues? E.g. @EE or @Plusnet ?
Waiting for 3 hrs at Ghatkopar east for ticket cancellation bt there is technical error in software n even the staff is frustrated even the engineer team is nt responding @AshwiniVaishnaw @IndianRailUsers @indianrailway__
BT contact me yesterday to tell me that phone line is now working. Guess what? It’s not working. Been on the phone for another hour!!! Trying to get some answers
Has anyone else been having constant issues with BT/EE/Openreach wifi/internet for weeks? Numerous failed attempts for them to come out as well? Feel like I’m about to have an aneurysm
So a phone line is down across my back garden, I'm busy at work and @bt_uk want lots of information instead of just dealing with it.
Anyone else have constant problems & dreadful communication with 👉 @bt_uk 👈 Broadband, WiFi, TV all horrendous quality! For an organisation with those resources, their customer care & actual service is garbage!
My neighbor was really pressin the issue on making sure we was "ready for the eclipse" bt ain't said **** today 🤔
Now 7 months since the issues began.. @bt_uk had 2 engineers turn up and not help. 2 engineers who just never showed up when they were supposed to and yet my internet still doesn’t work properly. Do not join BT
Anyone else having WI-FI issues with @bt_uk and @EE ? My fibre is dead slow and not even strong enough to stream today :( Sorry for no stream peeps <3
Anyone else having issues with BT mobile? @bt_uk
Anyone else had problems with @bt digital switch over
Hi @myntra @MyntraSupport This is regarding issue #IN24040217210034972964. I was promised a resolution within 48 hours bt it has been more than 5 days and I havent been provided any resolution. All your representatives are saying the same script which is a bit annoying. Pls help.
funny dat y many of us are complaining abt electricity /power outage, there are some pipu dt cant even relate, visited a frd 4 easter, stayed for 3days, they took d light once nd it was jst for 5mins, i kid not, ive heard pipu explaining y dis hapens bt it still dsnt make sense😡
Your service is shocking @BTCare @bt_uk Hour wait on phone, call back option not working, online message service not working!!!
@SundayPaints Hi, Thanks for contacting, Trevor's my name and a guide. Sorry you are having issues with your e mail. We have not been advised of any general issue with e mail outages. ^Trevor