Is Hyperoptic down?

There is no indication that Hyperoptic is currently experiencing an outage.

We also haven't detected any outages recently.

Hyperoptic is a British telecommunications company that specializes in providing superfast broadband services to residential and business customers. The company is known for delivering gigabit-speed (1,000 Mbps) fiber-optic broadband connections, which are significantly faster than traditional broadband technologies like DSL or cable

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User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

Hyperoptic Outage Map

The map is generated based on the locations of users who submitted reports on the site

Hyperoptic outage map · 2025-05-28

There have been no reported outages for Hyperoptic in the last 24 hours.

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Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Looks like @Hyperoptic is down in Poplar & Limehouse... Great...

15d

Another week and another @Hyperoptic outage! I've literally had one weekly since I joined three weeks ago!!

26d

Looks like @Hyperoptic has gone down, and there is no communication. Stream is delayed for now, leave it with me, I am trying to see if there's anything I can do on my end. Apologies guys.

28d

Not only is @Hyperoptic the worst place I've ever worked, but also the worst Internet provider. Down since morning and happens far too often.

Anyone having issues with Hyperoptic this morning? My neighbours and I (in N7) can’t connect whatsoever. Is there a wider outage @Hyperoptic?

Internet has been down since 9:50pm last night and apparently @Hyperoptic can't fix it until Tuesday 😳 it's wiped out the whole estate

anyone else hyperoptic internet down ?

and now have waited 6 days for an engineer to visit to fix second multiday outage from #Hyperoptic. also why do they only give a "morning" v. "afternoon" slot? Ocado give delivery slots to 30min intervals, and then give you a cool notofication when they are just about to arrive.

Over a week ago, my @Hyperoptic net connection went down - a fault in the overhead cable. I’m still without service and don’t even have a date for a fix. Meanwhile, they want me to renew my contract for a price hike they won’t negotiate, despite Community Fibre being far cheaper.

Hey @Hyperoptic are your servers down again? 🙃

Only @hyperoptic would do a maintenance update during the day. Internet is suddenly down outta nowhere

I wonder how many customers @CommunityFibre lost today. The lack of updates about the outage reminded me of how **** their customer service is so I checked Hyperoptic and have found a deal that's a fraction of what Community Fibre are charging me!

#hyperoptic is the service down in NW9 area?? I lost connection about five minutes ago

Broadband down time during the last day of a tax year end submission is crazy all morning @Hyperoptic not cool at all.

Another hyperoptic outage in Manchester again today? 😩

Isn't it awesome that @Hyperoptic 's status page is down. The most reliable fibre connection has been the worst this last week!

It looks like @Hyperoptic is celebrating the Simpsons' No Internet Day a day earlier, or maybe they will continue till tmrw. #hyperoptic_outage

Os @Hyperoptic down for anybody else or just me? Can't even login to the website....

I mean, there could be worse days for my wifi to go down. A friday, working from home? @Hyperoptic doing the work of good people.

Internet down in the London area. Been having problems since yesterday. #hyperoptic

Been having a lot of problems with @Hyperoptic what's going on? Internet down, Customer service phone lines down, Website down?

Nationwide #Hyperoptic Outage Doing The Rounds Across The UK Atm. London Seems To Be The Most Affected. Apparently It’s A DNS Issue. Hoping It Gets Sorted Soon.

Bit concerning that Hyperoptic website and phone lines are also down during the internet outage. Have they been hacked?? Or are they just useless? #hyperoptic No word from @Hyperoptic

Hi @Hyperoptic is there an outage in the N19 4NF postcode?

Hey @Hyperoptic, any reason for the internet being down? Or thoughts on when it may be back up?

#Hyperoptic down. Looks like it's a DNS issue

Got Internet down in Hackney, London. @Hyperoptic (this is just a tweet to see if anyone else searches for outages on twitter like I do...) #hyperoptic

Hi @Hyperoptic. There was some outstanding amount which was cleared sometime ago. Could you please check why the Internet is still down?

Hey, @Hyperoptic, how long before the outage in L3 is sorted? And have you tried turning it off and on again?

Hi @Hyperoptic , service has been down since 13:48 Saturday, is there an ETA on when it'll be back? I WFH so I need the internet. Is there also compensation for going the weekend with no internet?