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Is Hyperoptic down?

Status: OK
There is no indication that Hyperoptic is currently experiencing an outage.

Hyperoptic is a British telecommunications company that specializes in providing superfast broadband services to residential and business customers. The company is known for delivering gigabit-speed (1,000 Mbps) fiber-optic broadband connections, which are significantly faster than traditional broadband technologies like DSL or cable

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📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Hyperoptic Outage Map

The map is generated based on the locations of users who submitted reports on the site
Hyperoptic outage map · 2026-01-25
There have been no reported outages for Hyperoptic in the last 24 hours.

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services
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Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.
1m
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my internets been down for what feels like hours @Hyperoptic why
1m
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Service gone down in NW8 area @hyperoptic and no ******* resolution.
2m
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I’m ****** @Hyperoptic ANOTHER OUTAGE @ SW9. Happen to us in August no internet for 5 days & now it’s the following month & another outage. 2 days without internet currently, my scheduled days of working from home ruined. Hyperoptic can **** off, I’m ready to switch providers
4m
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What is going on with @Hyperoptic on NW2? They scheduled maintenance on August 13th. The internet went down for a few hours. At 6 AM, the internet came back on, but it was terrible, dropping all the time. Then, at 6 PM, we lost the signal, and they haven't fixed it yet.
5m
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So, both @SMARTYMobileUK AND @Hyperoptic are down today. Not able to make or receive calls all day 🤔🙄 and wondering when the service will be up and running 🤷🏼‍♀️
7m
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That wonderful moment when you’re ready to unwind by streaming a film, only to find that you can’t. Why? Because you’re with @Hyperoptic and your wifi connection is down yet AGAIN!!!!!!!!!!
7m
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Looks like @Hyperoptic is down in Poplar & Limehouse... Great...
8m
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Another week and another @Hyperoptic outage! I've literally had one weekly since I joined three weeks ago!!
8m
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Looks like @Hyperoptic has gone down, and there is no communication. Stream is delayed for now, leave it with me, I am trying to see if there's anything I can do on my end. Apologies guys.
8m
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Not only is @Hyperoptic the worst place I've ever worked, but also the worst Internet provider. Down since morning and happens far too often.
9m
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Anyone having issues with Hyperoptic this morning? My neighbours and I (in N7) can’t connect whatsoever. Is there a wider outage @Hyperoptic?
9m
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Internet has been down since 9:50pm last night and apparently @Hyperoptic can't fix it until Tuesday 😳 it's wiped out the whole estate
9m
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anyone else hyperoptic internet down ?
9m
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and now have waited 6 days for an engineer to visit to fix second multiday outage from #Hyperoptic. also why do they only give a "morning" v. "afternoon" slot? Ocado give delivery slots to 30min intervals, and then give you a cool notofication when they are just about to arrive.
10m
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Over a week ago, my @Hyperoptic net connection went down - a fault in the overhead cable. I’m still without service and don’t even have a date for a fix. Meanwhile, they want me to renew my contract for a price hike they won’t negotiate, despite Community Fibre being far cheaper.
10m
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Hey @Hyperoptic are your servers down again? 🙃
10m
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Only @hyperoptic would do a maintenance update during the day. Internet is suddenly down outta nowhere
10m
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I wonder how many customers @CommunityFibre lost today. The lack of updates about the outage reminded me of how **** their customer service is so I checked Hyperoptic and have found a deal that's a fraction of what Community Fibre are charging me!
11m
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#hyperoptic is the service down in NW9 area?? I lost connection about five minutes ago
11m
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Broadband down time during the last day of a tax year end submission is crazy all morning @Hyperoptic not cool at all.
11m