Hyperoptic is a British telecommunications company that specializes in providing superfast broadband services to residential and business customers. The company is known for delivering gigabit-speed (1,000 Mbps) fiber-optic broadband connections, which are significantly faster than traditional broadband technologies like DSL or cable
📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 Hyperoptic Outage Map
The map is generated based on the locations of users who submitted reports on the site
There have been no reported outages for Hyperoptic in the last 24 hours.
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.
1m

my internets been down for what feels like hours
@Hyperoptic why
1m

Service gone down in NW8 area @hyperoptic and no ******* resolution.
2m

I’m ****** @Hyperoptic
ANOTHER OUTAGE @ SW9. Happen to us in August no internet for 5 days & now it’s the following month & another outage.
2 days without internet currently, my scheduled days of working from home ruined. Hyperoptic can **** off, I’m ready to switch providers
4m

What is going on with @Hyperoptic on NW2? They scheduled maintenance on August 13th. The internet went down for a few hours. At 6 AM, the internet came back on, but it was terrible, dropping all the time. Then, at 6 PM, we lost the signal, and they haven't fixed it yet.
5m

So, both @SMARTYMobileUK AND @Hyperoptic are down today. Not able to make or receive calls all day 🤔🙄 and wondering when the service will be up and running 🤷🏼♀️
7m

That wonderful moment when you’re ready to unwind by streaming a film, only to find that you can’t.
Why?
Because you’re with @Hyperoptic and your wifi connection is down yet AGAIN!!!!!!!!!!
7m

Looks like @Hyperoptic is down in Poplar & Limehouse...
Great...
8m

Another week and another @Hyperoptic outage!
I've literally had one weekly since I joined three weeks ago!!
8m

Looks like @Hyperoptic has gone down, and there is no communication.
Stream is delayed for now, leave it with me, I am trying to see if there's anything I can do on my end.
Apologies guys.
8m

Not only is @Hyperoptic the worst place I've ever worked, but also the worst Internet provider. Down since morning and happens far too often.
9m

Anyone having issues with Hyperoptic this morning? My neighbours and I (in N7) can’t connect whatsoever. Is there a wider outage @Hyperoptic?
9m

Internet has been down since 9:50pm last night and apparently @Hyperoptic can't fix it until Tuesday 😳 it's wiped out the whole estate
9m

anyone else hyperoptic internet down ?
9m

and now have waited 6 days for an engineer to visit to fix second multiday outage from #Hyperoptic. also why do they only give a "morning" v. "afternoon" slot? Ocado give delivery slots to 30min intervals, and then give you a cool notofication when they are just about to arrive.
10m

Over a week ago, my @Hyperoptic net connection went down - a fault in the overhead cable. I’m still without service and don’t even have a date for a fix. Meanwhile, they want me to renew my contract for a price hike they won’t negotiate, despite Community Fibre being far cheaper.
10m

Hey @Hyperoptic are your servers down again? 🙃
10m

Only @hyperoptic would do a maintenance update during the day. Internet is suddenly down outta nowhere
10m

I wonder how many customers @CommunityFibre lost today.
The lack of updates about the outage reminded me of how **** their customer service is so I checked Hyperoptic and have found a deal that's a fraction of what Community Fibre are charging me!
11m

#hyperoptic is the service down in NW9 area?? I lost connection about five minutes ago
11m

Broadband down time during the last day of a tax year end submission is crazy all morning @Hyperoptic not cool at all.
11m

