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Is Royal Mail down? ❌

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Royal Mail is the United Kingdom's primary postal service provider. It has a long history and plays a crucial role in delivering mail and parcels to households and businesses across the country.

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Outage Reports

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28 Mar03:0006:0009:0012:0015:0018:0021:0005101520
Royal Mail outage reports · 2024-03-28

Todays Incidents

There were no incidents detected with Royal Mail in past 24 hours.

Reports Summary

Overall in past 24 hours we received reports England - Wembley, Hanworth

Outage Map📍

Royal Mail outage map · 2024-03-28
8h

Hey @RoyalMail @RoyalMailHelp - tracking has been faulty/down for a while now (online and via the app) - any idea when it'll be back up?

11h

Morning @RoyalMailHelp how can I convert a business profile to a personal one? I’ve shut my business down but want to keep my order and delivery history. There’s also a change of email address to incorporate.

14d

Anyone know if @RoyalMailHelp are having issues delivering post from north to south?

14d

Once again @royalmail show how rubbish our postal deliveries are. Two issues of @totaltvguide delivered on 14 March, one is only valid for one more day & goes in the bin unused. First Post for over a week. You all deserve to be sacked. #notfitforpurpose @RoyalMailHelp

14d

May have got to the bottom of the @RoyalMailHelp issue. Just received a "sorry we couldn't deliver your parcel" card (nobody bothered to ring or knock), and the address is wrong. @royalmailnews, please make sure to use posties who can actually read road signs.

14d

☎️☎️⁦@RoyalMailHelp⁩ suddenly receiving a lot of texts like this. Perhaps you’ll take steps to close them down!

21d

Anyone else finding @RoyalMail @RoyalMailHelp to be awful. I've been delivered 2 packages and they say they've been taken by me but haven't. No note or anything 🙄. Now time to hunt down my parcels 😡

22d

seems ongoing #CyberAttack today. #facebook was down. Google. Now @RoyalMailHelp is down.

23d

This is why I have trust issues with Royal Fail! @RoyalMail @RoyalMailHelp

28d

Hi @RoyalMailHelp I've had atleast 3 cards and letters that were posted to me 2+ weeks ago. None of them have arrived. I seem to have this issue every February and putting in formal complaints does nothing. How do I discuss this further?

29d

@RoyalMailHelp Andy - X will not let me respond & has locked my account!

29d

Hilarious @RoyalMail @RoyalMailHelp X won't let me respond to your DM so this issue won't get escalated. Do you have an email address I can contact?

1m

Stupid @RoyalMailHelp. The address on the receipt is my address. Have had no such issues before now.

1m

Oh @RoyalMailHelp my payment won’t even start processing on Click & Drop. I’ve clicked and ticked, as usual, but it seems suspended. Are you having issues?

1m

Hi @RoyalMailHelp I sent a parcel from Leeds to Helsinki, Finland on the 11th February. Tracking shows it as on the way to Finland since the 13th, no updates since then. Can you please track it down for me - I have the tracking number!

1m

@RoyalMail @RoyalMailHelp Ta muchly for the email, sweet of you to prioritise my happiness but honestly, who writes this stuff? I don’t consider half a dozen parcels in the past fortnight “a dip in my parcel sending adventures” 😳 but if I did, those are not the words I’d choose

1m

Update @RoyalMail @RoyalMailHelp 2 parcels for collection today. Msg instead “Couldn’t collect due to access issues eg locked gate, bad weather, health & safety or road closures” It’s raining but to my knowledge none of the other reasons apply. Maybe re-read your email ⬇️ 🙄

1m

Another day another tracked package @royalmailhelp where tracking is not working using @googlechrome Getting a bit dull and tiresome now @RoyalMail @Ofcom please investigate

1m

FFS Bob is waiting on new compression stockings and according to the tracker they're just sat at the @RoyalMailHelp sorting office. No idea why, not had a card saying there's an issue with delivery. 60 people in telephone queue and only open 8-10am when he is at work 🙄

1m

Hello @royalmailhelp - I am waiting for a tracked item from Dublin and your tracking says I have asked for the item to be retained. I didn't issue this instruction and the customer service line is manned by a bot. Can you help?

1m

Dear @RoyalMailHelp , Can you pls explain why our loss rate for large letters has gone from 1 in 3000 (in 2012) to......wait for it.... 1 in 20 thus far this year. Mail sent from our Greater Manchester office has no problems but from the Sandbach, Cheshire area we have had to>>

1m

Google Chrome as always!! @RoyalMailHelp another day another tracking error @Ofcom 1st Class ITEM sent 9th FEB do you not think it should be there by now?????????????????? Such bad service @MartinSLewis