Outage.Report

Is Sky down? ❌

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Sky is a major media and telecommunications company in the United Kingdom. It offers a wide range of services, including satellite television, broadband internet, landline telephone, and mobile phone services. Sky is known for its comprehensive entertainment offerings and is a prominent player in the UK's media and entertainment industry

No problems at Sky

Last incident: 9/19/2023

Past Incidents

September 2023
September 19 - 1 Incident, 1 hour 36 minutes total

Started approximately at 21:28 and ended around 23:05 lasting about 1 hour 36 minutes

During the incident we received reports England - Winsford, Warrington, Walthamstow, Walsall, Tottenham, Salford, Rotherhithe, Rochdale, Redhill, Nottingham and 19 other cities

15d

Another weekend and yet am back on mobile data as @virginmedia has cut my broadband and @SkyHelpTeam has cut my tv access been offline for over an hour it's been a constant on going problem for over a week as I'm constantly being cut off every week

16d

Why am I paying a **** ton of money each month for @skytv when 90% of even basic channels are like this? @SkyHelpTeam sort your **** out, it should not be down to me to fix myself

17d

Not impressed. @SkyHelpTeam should have cancelled my broadband on 30th April, but haven't due to a technical issue. They are still billing me for it. @BBCWatchdog @MartinSLewis

17d

My internet came back on Saturday only to go off again on Tuesday. Having spoken to engineers they now have 3 working days to fix it because it’s a ‘new ticket’ even though its obviously a continuation of last weeks problem. I hope @SkyHelpTeam have a good refund policy!

19d

If you have time please let us know what you think of @SkyHelpTeam . Personally, dreadful customer service, films advertised to watch but get the same error message! Shocking customer service.

19d

Why does my sky internet keep connecting and disconnecting?! Anyone else having issues? Any issues known in Huddersfield @SkyHelpTeam ?

19d

we love it when @SkyHelpTeam wifi goes down when i’m busy writing a bunch of work, so now it doesn’t save and i have to redo it all and stress over it all again even more. sure it says that they’re doing maintenance but absolutely nowhere near me so what’s the excuse?? 😒 FIX IT

19d

Hi @SkyHelpTeam. Thanks for leaving me without broadband for at least 3 but possibly 5 working days which means no Sky Glass, no Internet, no gaming for our kids. You entice us into buying a complete package only to desert us when we have a problem 🤬

20d

Hey @SkyHelpTeam, I’ve had internet issues all weekend with it just dropping which I could cope with. Now I’m meant to be WFH and I can’t do anything online. I’ve unplugged and turned off and on again but still nothing. Is there issues with the SP area?

21d

Does anyone on here know how to fix Sky. Broadband ? Keeps cutting out, sometimes on for an hour, sometimes for ten minutes . Tried unplugging everything and rebooting the hub but to no avail. Tried phoning Sky but no answer 🤷 @SkyHelpTeam

21d

Anyone else’s WiFi down with @SkyUK ?? #skywifi

22d

Hey @SkyHelpTeam & @discoveryplusUK - trying to watch the CL final tonight but I’m getting an error to add TNT to my sky package? I thought the CL was free and I wouldn’t need to add TNT?

22d

Never ever go with @SkyUK mobile. The mrs has had nothing but problems with her internet. Sort it out

23d

Why do @SkyHelpTeam make it so difficult for you to actually contact them? Forcing you down FAQs and online guides which don't answer the query. Frustrating!

24d

@SkyHelpTeam Are there any updates on the current outage around West London? Internet has been down since 8pm last night

24d

How's this for an #election pledge? Every time @SkyUK broadband goes down, one of the board of directors has to do a year of #nationalservice? #skybroadband #internet #wifi

24d

Day 57 of no @bt_uk broadband/ phone. Replacement @EE 4g mini hub gives 5mbps. Chaotic processes have shut the mini hub off I think 6 times now, in error. Not able to work, kids can't revise for GCSEs nor game & I still have to pay each month. Help @VodafoneUK or @SkyHelpTeam

25d

Anyone else having issues with SKY Fibre internet tonight, my connection keeps dropping? @SkyHelpIreland @SkyHelpTeam

26d

Can tell my @SkyHelpTeam contract is ending tommorow. The last 4 days I’ve had nothing but “there’s a problem with your satellite signal” messages and broken pictures….. wierd it’s never done this in the last 3 years of having sky and I’m sure it’s a innocent coincidence 🤔🤔

26d

Still no internet 🤬🤬🤬@SkyHelpTeam

28d

Tried looking at your deals for renewing my broadband but links constantly go to a "Bad Request" error. Really getting ****** with this and might just drop you all together... From what I can see of your offers there's nothing to keep me with you. Overpriced. @SkyHelpTeam

30d

3-5 days without a working Sky Mobile phone when my wife has a life limiting illness is totally unacceptable. Clearly is a SIM issue but online chat just going through the motions with scripted responses. Sometimes not even addressing the issue! How do I complain @SkyHelpTeam?

30d

Not @SkyUK cancelling my Internet order with no explanation and now apparently unable to re-order until next week. Leaving me working from home without Internet for however long a new order takes. Not to mention paying for TV services I can't use because...no Internet.

30d

Struggling to connect or experiencing slow WiFi? This might be why....! 👀 1. Needs to be recovered from the boiling cupboard

30d

Is anyone reporting issues launching @BBCiPlayer via their Sky Q box? @SkyHelpTeam

1m

Anyone else’s @SkyUK broadband gone down??!? #skybroadband @SkyHelpTeam

1m

Another day, another rubbish day with Sky Mobile - unable to access the interview or use any mobile data. Are there outages yet again, or is this just the service I should always expect? @SkyHelpTeam

1m

. @SkyHelpTeam please can you and #openreach fix my elderly parents landline once and for all please - it’s been out of action for around six weeks and you’re blaming each other. I need to be able to get hold of them!! And they are very worried about it all! 😩

1m

Can not believe my satellite signal has gone for no reason. Booked an engineer to come and fixed it going to take 3+ weeks to come and fix 🤯🤦‍♂️ @SkyUK I need tv for my kids .

1m

so @SkyHelpTeam - openreach engineer was booked for today between 8am and 1pm. now 4pm not a sign of an engineer and broadband and phone still offline. No updates either!!! I'm paying you for a service and you can't deliver. #ISP #shockingservice