# WARNING SKY UK MOBILE PHONE USERS #
Update in the wee hours.
Go into settings, switch your wifi connection off, data roaming on.
Scroll down your settings page till you find biometrics.
MAKE SURE YOUR FACIAL RECOGNITION AND IRIS SCAN IS OFF, you can switch your location off if
5mo
Can’t wait till my sky contract is up @SkyHelpTeam internet down again and with that sky glass is down, how does it keep getting worse but the price still goes up 🤦🏻♂️
6mo
Afternoon @SkyHelpTeam
I assume you will be crediting my account as Sky is currently down and unable to watch live TV.
7mo
Sky broadband has been down for 10 days now only getting automated answers when called and absolutely no feedback or correspondence from the useless ***** @SkyUK
7mo
Oh look #Skybroadband @SkyUK is down again in a major outage!
7mo
Ok what's going on @SkyHelpTeam is sky glass/stream down? .. soo frustrating #skyglass
8mo
Sky not working @SkyHelpTeam
8mo
Hey @SkyUK want to have a look at your service checker. It’s having an issue giving correct information. Oh and internet is down. Check the community forum for locations.
It’s ok, we will do part of your job for you! 🤬
8mo
Any ones internet with @SkyUK just go down?
8mo
hey @SkyHelpTeam is the mysky app down? trying to look at my bills and keep getting a no access message
8mo
.@SkyHelpTeam the F1 race control is not working again and there are no on-boards for the Baku F1 FP1 session. I've lost count how many times this has happened this year! I have to repeat that for the extortionate costs of the subscription this is extremely poor service (@F1 )
8mo
Anyone else lost their connection with @SkyBroadbandd ?? Just went down and red light of doom on the router. @SkyHelpTeam any answers
9mo
Hello @SkyUK , any chance of a response to my issue logged on August 18th with nothing back as yet.
"Thank you for your email dated 18/08/2025 contacting the Customer Service Team.
Your case has been assigned a case reference number of 01400201 - Login not working"
9mo
Someone has mistakenly put down my address when switching their broadband and now my provider @SkyHelpTeam (who have been very good) say there’s nothing they can do from stopping it because of the new one touch switch service.
@Ofcom @WeAreOpenreach - how can this happen?
9mo
.@SkyHelpTeam My Sky Glass TV is not working properly. It keeps on saying "wait for your programme to load" all the time.
9mo
Am I the only having issues with @SkyUK and #skybroadband not working ?
9mo
Think it might be time to move to @SkyUK from @virginmedia over 20 years of service & this is the worst it has been broadband down nearly everyday & takes weeks for "Repairs"
10mo
Is @SkyUK down?? Always goes down when we have ****** weather
11mo
My Sky broadband is down? 🤬
Anyone else in Suffolk got the same problem or have they just singled out me? #Sky #broadband @SkyHelpTeam
11mo
Ready to throw a table over after 30 pointless minutes on phone to @SkyHelpTeam and 6 weeks of my broadband not working properly. They keep saying it's going to be fixed and guess what? It never is. And furthermore, they can't compensate me in anyway because... it's never fixed.
11mo
Ok @SkyHelpTeam getting fed up with ongoing issues….WiFi max booster not working, connects for 5 mins then drops. Moved it closer to router to connect then goes again. Ongoing speed issue sitting with #openreach. What else can I do other than cancel the lot and go elsewhere?
11mo
Skyglass is great.....until you get no @skytv as the Internet is down @SkyHelpTeam 🙈
Outage being reported on a day with massive sporting interest
#TestCricket #royalascot2025 #BritishandIrishlions
11mo
I’m sure its just coincidence that I give notice to @SkyHelpTeam that I’m leaving and suddenly my internet goes down for the first time in two years at exactly the same time as their broadband tests also decide to stop working….
11mo
Has @SkyHelpTeam
went down AGAIN?!
11mo
No phone signal all day from SkyMobile only to find out from their website it’s down to routine maintenance. As it’s routine it can’t be that difficult to notify customers beforehand. @SkyHelpTeam how do I claim compensation for no signal on all 5 of my phones
11mo
My @O2 data is running so slow. Which doesn't help that my @SkyHelpTeam broadband is down.
11mo
Outage.Report
