6d
My Broadband has been down for ages. The only information I got is “there’s a problem in your local area….” @skyuk
Sky is a major media and telecommunications company in the United Kingdom. It offers a wide range of services, including satellite television, broadband internet, landline telephone, and mobile phone services. Sky is known for its comprehensive entertainment offerings and is a prominent player in the UK's media and entertainment industry
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Last incident: 2023-09-19
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Past Incidents
September 2023
September 19 - 1 Incident, 1 hour 36 minutes total
Started approximately at 21:28 and ended around 23:05 lasting about 1 hour 36 minutes
During the incident we received reports England - Winsford, Warrington, Walthamstow, Walsall, Tottenham, Salford, Rotherhithe, Rochdale, Redhill, Nottingham and 19 other cities
10d
Sky broadband down wtf @SkyHelpTeam
11d
hey @SkyHelpTeam what’s the chances of me phoning up and haggling a £90 out of contract broadband + sky q bill down to about £40 with a 4k box and multi room because if it’s zero i’ll just cancel instead. can’t be bothered with the pantomime
12d
13th time that @SkyUK @SkyHelpTeam has gone down in the last month - zero help from anybody
23d
So the wifi router is down in my house, engineer coming tomorrow, but now my mobile signal is **** too 😑 @SkyHelpTeam
28d
Morning @SkyHelpTeam can you tell me what's going on with Broadband in my area? Looks like there's an outage in the area and need to know if I'm going to spend Christmas Day without any TV...
29d
Thank you @SkyHelpTeam for selling me SkyGlass and new broadband for it to constantly go down. Now my broadband is down and i have to wait 72 hours for it to be fixed. Which means no wifi or no TV for XMAS. Once again, thank you. I hope everyone enjoys Gavin and Stacey.
1m
My internet has been down since 2pm @SkyHelpTeam I work from home . I pay for a service I am not getting how do I claim compensation?
1m
The worst thing about the #skybroadband outage is that they shift the blame to the customer. @SkyHelpTeam why does my app blame my router and not your outage? It’s clearly not just me experiencing this so why try to make it like it is?!
1m
Imagine you’ve finally got some time off work, BO6 ready to go, double xp weekend starts tomorrow but nah @SkyUK broadband decides it doesn’t wanna work. Outage in the area, told it’ll be 2 days but “could be sooner” Pisstake.
1m
Hey @SkyHelpTeam what’s the contact number? No online numbers work! Worst service I’ve ever experienced, so frustrating dealing with @SkyBroadbandd. The WiFi is not working, and the only option to sort it out is a generic broadband online test.. Terrible service!
1m
No broadband with @SkyHelpTeam still after outage on Saturday after Storm Darragh but other ISPs not affected???
1m
Hello @SkyHelpTeam my broadband just went down. I live in Worthing. Are there issues in the area?
1m
Technology which has been forced on us is *****!!! Yet another internet outage!! @SkyHelpTeam are you aware of problems in the UK…… again? 😡
1m
103 itv3 hd not working on sky can anyone help please @ITV @ITVX @SkyHelpTeam @SkyUK
1m
gonna need this sky broadband outage to get sorted out so i can actually do my job tomorrow 🙃 @SkyUK
1m
So. While my @SkyHelpTeam broadband is down for the night, at least if I put my @VodafoneUK mobile on top of a kitchen cupboard, I get JUST enough 4G to watch a 240p YouTube video. As long as I don’t mind it pausing every minute. This is not a first world country any more.
1m
Anyone else's @SkyHelpTeam sky broadband down? #sky
1m
Sky internet down in #cheltenham #Gloucestershire @SkyHelpTeam @sky
1m
Sky broadband completely down. Seems to be across the South West of the country. How can there be no updates from @SkyHelpTeam Very poor
1m
Hey, @SkyHelpTeam Hello - Sky broadband is down in Worcester UK. Also elsewhere judging by social media posts. Whats going on? Can you provide an update please?
1m
Is sky down? @SkyHelpTeam Try to use the 4G to access the google sky helpline and can’t access an internet at all!! Has anyone reported sky down in Gloucester area??
1m
Just in case anyone in the #Gloucester area is wondering, it does appear @SkyUK #broadband is down pretty much everywhere and definitely in the Shire.
1m
Who’s on Twitter searching to see if everyone’s broadband with @SkyHelpTeam is down or if it’s just theirs? Thought I forgot the bill for a min turns out just failed for everyone 🤦🏽♀️🤦🏽♀️
1m
So I’ve had no fibre net since Tuesday! I’ve rang 3times, had 2 @WeAreOpenreach engineer appointments & neither showed up. @SkyHelpTeam have not contacted me at all about the “outage” & all the online maps say nothing is wrong.🤬 Who do I call now?🤦♂️
2m
Hey @SkyHelpTeam broadband been down in WV13 since Tuesday around 8pm, any idea on a rough ETA for it to be fixed?
2m
Once again @SkyUK is down in my area 2 days this time. Every year service is getting worse anyone recommend a good internet provider
2m
Hey @SkyHelpTeam it’s been almost 48 hours without proper WiFi and almost 24 hours with a complete outage. I only had this installed 5 weeks ago and this is the second time this has happened. I’ve called multiple time and keep getting fobbed off 1/2
2m
Hi @SkyHelpTeam Any update on the outage affecting broadband in the IP17 area? We have been without broadband and phone throughout the day. Thanks
2m
ℹ Outage There is currently a Multiple Exchange Outage in the areas listed below, this is affecting Sky Talk customers & we're working to get this resolved with the highest priority. We are sorry for any inconvenience caused. 1/2