Is Sky down?

There is no evidence of a Sky outage at this time.

The most recent outage we identified took place on May 15, 2025, and lasted 1 hour 47 minutes.

Sky is a major media and telecommunications company in the United Kingdom. It offers a wide range of services, including satellite television, broadband internet, landline telephone, and mobile phone services. Sky is known for its comprehensive entertainment offerings and is a prominent player in the UK's media and entertainment industry

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User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

We haven't observed any outages with Sky in the past 24 hours.

In total, over the past 24 hours, we have received reports England - Yeovil, Sheffield, Manchester, London, Liverpool, Washington, Stourbridge, Stoke-on-Trent, Saint Neots, Saffron Walden and 21 other cities

Sky Outage Map

The map is created using the locations of users who have submitted reports on the site

Sky outage map · 2025-05-17

May

Apr

Mar

Feb

Still not working @SkyHelpTeam you say it's resolved when it clearly isn't. What's going on? 24 hours almost. #skytv

Anyone else having more issues with @SkyUK @SkyIreland @SkySportsGolf glitching constantly? Really not ideal after last night’s outage, paying fortunes for this

10h

Is sky still down ? I can’t even turn the ******* tele on at all now ? @SkyHelpTeam @skytv can you get your act together ..preferably before the Man U Chelsea game please

12h

Sky tv is still down. @SkyHelpTeam

18h

If anyone is still having issues with Sky Q box I just repaired my remote with the box& it worked. On your remote hold down 7&9 until it blinks four times and then hold 1&3 until it flashes twice. Then I pressed the home button and it came on, might worth a try. @SkyHelpTeam

19h

Come on @SkyHelpTeam your silence is deafening about everyone’s complaints about Sky tv still being down!! Your service is shocking all while taking our money!!

20h

Is anyone else's Sky box/boxes down? Both our boxes aren't working or turning on? @SkyHelpTeam #skytv

21h

So it seems like our Sky boxes were affected last night by this outage (hacked? Surely not), not tried this morning but still ****** according to many? any update? @SkyHelpTeam #skytv #SkyQDown

21h

Wow. The @SkyUK outage really shows how entitled as a race we’re becoming.

21h

Rebooted several times since last night, still not working @SkyHelpTeam #SkyQDown

22h

This doesn't fill me with hope. Is my #SkyQ still going to be down? @SkyHelpTeam https://t.co/Doc7yzQPJY

23h

Switched my sky q box on and off so many times since 9.30pm I’m basically an IT professional now. And no it’s not working. @SkyHelpTeam what’s going on please? #skydown #sky

Yes, @SkyHelpTeam, that's our SkyQ box blanked 4 times now!! Given up with the power down and power up resets 😵 Some info for those of us who pay the extortionate fee wouldn't go amiss?? Platform stability has been getting worse but looks like a major meltdown tonight 😬

For the amount I pay for sky Q I would fully expect it not to keep shutting down @SkyHelpTeam…. Utter shambles

Seems like a massive outage … Hacked? #skytv @SkyHelpTeam @SkyHelpIreland

SkyQ gone down tonight? Box crashing @SkyHelpTeam #sky #skyQ #skyboxcrashing

Looks like @SkyHelpTeam are in for a busy day tomorrow seeing as it keeps going down.

17 hours and still no Internet @SkyHelpTeam l been told outage in my area & open reach are working on it. So now this is affecting my work. When do we get refund 24 hours without a service I am paying for ?. Be moving to #toob is this continues #sky #skyinternet

Sky WiFi has been down encroaching 24 hours in Lewisham area and still no update on when it will be fixed? Disgusting for paying customers. What is going on @SkyHelpTeam? @eastlondonlines @LewishamCouncil

15d

Apparently @WeAreOpenreach has 'Exchange' problems and my Broadband has been down in my area of Herts/North London for over 12 hours now. Sky @SkyHelpTeam who provide the broadband is unable to provide any further info other than it is unlikely to be fixed for at least 24 hours.

23d

Hey @SkyHelpTeam I’ve recently got a new iPad and tried to convert my old sim to an eSIM. It’s registered but not working….any help appreciated as followed all online KBA’s ta

Just had an email from @SkyUK that my subscription will be going up by £6.50 from next month!! My internet goes down at least 3 times a week and now they want to charge more!! Time for a change I think!

Hello @SkyHelpTeam is there a process to claim money back if your services are not working? Paying a lot of money of a lot of nothing g at the moment for @SkySportsDarts on Sky Main Event. I’m certain I’m not alone #PLDarts25 #SkySportsDarts

What a surprise @SkyUK WiFi down in Battersea

Hey @SkyHelpTeam as there’s an outage in my area so I can’t connect to WiFi and have limited services on my TV package. I’m currently burning through my mobile data so will you be compensating your customers for the break in service?

Anyone having issues with the internet?Can’t connect to my phone, can’t watch anything on glass. Unplugged the router, done everything I would normally do and still not working. Got the fibre 100 and it’s meant to be better but clearly not. Needs sorting. @SkyHelpTeam

ℹ Planned Maintenance Due to essential maintenance, customers in the below areas will experience an intermittent/complete loss of Broadband & Talk services tonight between 00:00 to 06:00. We are sorry for any inconvenience caused during this planned outage. (1/5)

Anyone with Sky in Shrewsbury? My WiFi & TV is not working. Tried resetting everything, still not working 🤨 @SkyHelpTeam page said it is working their end but it not working here…

Hi @SkyHelpTeam . Trying to order a product on your website but it keeps crashing. Is the site down re ordering services?

Any one else’s broadband down with Sky? It’s been on and off for the last 3 months!!!! @SkyHelpTeam