22h
Hey @SkyHelpTeam - are you aware of an outage / internet issue affecting NW6? I have no internet.
Sky is a major media and telecommunications company in the United Kingdom. It offers a wide range of services, including satellite television, broadband internet, landline telephone, and mobile phone services. Sky is known for its comprehensive entertainment offerings and is a prominent player in the UK's media and entertainment industry
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Last incident: 9/19/2023
Outage Reports
Showing data for past 24 hours
Todays Incidents
There were no incidents detected with Sky in past 24 hours.
Outage Map📍
Reports Summary
No reports received in past 24 hours
Past Incidents
September 2023
September 19 - 1 Incident, 1 hour 36 minutes total
Started approximately at 21:28 and ended around 23:05 lasting about 1 hour 36 minutes
During the incident we received reports England - Winsford, Warrington, Walthamstow, Walsall, Tottenham, Salford, Rotherhithe, Rochdale, Redhill, Nottingham and 19 other cities
2d
Anyone else's @sky broadband down in Swansea Townhill area? Or any other areas near? @SkyHelpTeam
6d
Coming up to 6 hours with everything down @SkyHelpTeam . A text to say you are working hard and the app saying we have an outage isn't really "updating" us. I trust we get some money back for this inconvenience.
6d
Sky Broadband @skyuk @SkyHelpTeam have outsourced their customer service out of the UK - the worst experience ever. I’m considering leaving. I had to put the phone down. Patronising, rude and unhelpful. Will flag to management. I had a lot of love for the brand not anymore.
7d
Hi @SkyHelpTeam our broadband in the Poole areas has been down fir 4 hours now, is there a known issue in this area?
10d
Is everyone else’s Sky broadband down? @SkyHelpTeam
11d
No Internet since the 24th Aug due to a mass outage in the area & @SkyHelpTeam response to this is to just wait & previous outages have lasted 4 months. how is this any help?! apparently it was due to be fixed by the 27th but they have no further information. Thanks sky👌
13d
Sky broadband down again worst broadband going @SkyHelpTeam
14d
Trying to watch my team on sky sports + it's not working at all and takes @SkyHelpTeam ages to reply. 🤬
14d
Anyone else @SkySports+ not working on @virginmedia or is it just me missing my team when promos I could watch them… at least @NOW is pulling through @SkyHelpTeam @VirginHelpCr
22d
So @SkyHelpTeam say we aren’t eligible for a refund for the days the internet wasn’t working because we didn’t log it online at the time. We couldn’t log it online because we had no internet! There was an outage in our neighbourhood so not just us. How do we take this further?
23d
Hi @SkyHelpTeam is there an outage in SE4, we’ve not had internet for 12 hours
24d
Anyone Else’s BT not working on Sky tv @SkyHelpTeam
25d
Satellite signal down no bargain watch today @SkyHelpTeam @RiversideUK any suggestions please?
27d
So our @SkyHelpTeam broadband went down this morning, I couldn’t get an engineer appointment until the 20th August, so for 5 days I can’t WFH, use our sky tv, use our thermostat that runs from WiFi… and I have to be at home for the engineer visit while WFH with no internet.
28d
.@SkyHelpTeam is the lack of internet in Salisbury part of planned maintenance? I only ask because as a disabled person the outage has caused personal alarm system to deactivate and I also have no landline phone connection. Didn’t expect to have this happen let alone at midnight
28d
Annnnd sky broadband s down for the 30th time this month @SkyHelpTeam Don't be expecting payment
29d
Interenet down for over 5 hours now. Looking to be off until at least tomorrow night. Another reason I will not be "upgrading" to Glass or Stream. At least I've been able to watch TV on Sky Q. @SkyUK @SkyHelpTeam
1m
Hi @SkyHelpTeam how can I watch “red button” Sky Sports+ games on my laptop please? They don’t appear on Sky Go, Skysports dot com and Sky Sports app not working. Using an Apple MacBook Air.
1m
Sky broadband went down in middle of night. Orange light on my router. Seems I’m not the only one in Birmingham. From Yardley b26. @SkyHelpTeam
1m
#skybroadband @SkyHelpTeam @sky #skywifi is sky down for anyone in Hertfordshire rn?
1m
My @SkyHelpTeam broadband has been down since 29th July! It’s really the very worst provider I can imagine. No help when you phone, just an ‘outage’ in the area
1m
@SkyHelpTeam Sky broadband down in G71 for over 6 hours now. Was the same yesterdsy afternoon. When will this be fixed?
1m
@SkyHelpTeam Sky internet is down in KT6, any idea how long this will last?
1m
It’s now been 8 days since I changed my router to the new WiFi max one, and it’s still up and down like a brides nighty. @skyhelpteam
1m
@SkyHelpTeam Sky broadband down in Oxford ?
1m
@SkyHelpTeam so pisst off with this **** company my sky box it’s not working and I whount money of my bill becouse long has it’s down I’m not paying u **** all
1m
@RhYnoECfnW @SkyHelpTeam BT down too. They've messaged me saying due to an "incident". Fix time estimated at 13.41
1m
@SkyHelpTeam Sky Broadband is down this morning in Burgess Hill. Any idea when we can expect it back? Tried going through the help online but it says your tests are currently unavailable
1m
@SkyHelpTeam Not having that. My WiFi that I pay for is down. I can do all the tedious diagnostics that points to no problems. This is a known problem from the Sky forums.