Virgin Media down? Outage map, service status, incidents history

Is Virgin Media down?

✅ Working normally

Virgin Media appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 51 days ago.

Last updated just now · 1 signals in the last 24h · within the normal range

Virgin Media is a telecommunications company in the United Kingdom that offers a range of services, including broadband internet, television, mobile phone, and landline telephone services. It is a major player in the UK's telecommunications and media industry, providing bundled packages that combine various services for customers

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Virgin Media Outage Map

The map is generated based on the locations of users who submitted reports on the site

Virgin Media outage map · 2026-07-04

There have been no reported outages for Virgin Media in the last 24 hours.

In total, over the past 24 hours, we have received report

Jul

Jun

May

Apr

What’s typical for Virgin Media

Where reports usually come from

🇬🇧United Kingdom63%

🇺🇸United States37%

What people usually report

Player36%

Internet24%

Servers13%

App9%

TV9%

Email9%

Virgin Media reliability

51d ago

Last incident

Incidents (12 mo)

58m

Avg duration

1h 55m

Total downtime (12 mo)

Based on 2 recorded incidents over the last 12 months.

Recent outage history

resolvedMay 14, 2026
Not Working / Completely Down20%15m
App10%TV10%·🇬🇧100%·8 reportspeak ~3 / 5min
resolvedAug 15, 2025
Service disruption1h 40m
337 reports

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

@virginmedia our internet has gone down, AI bot says we need a new hub and will send one in 3 to 5 days . Will I get a refund for the days I have no service?

@SpadgingtonBear @virginmedia I’m now being told its a fault with my router and there is no area outage, jokers. Saying I need an engineer

@virginmedia really helpful having both my TV and broadband down when England are due to play in a few hours.

@virginmedia why is my internet down in the morning this is the 3rd day in a row! I have checked status every day keeps saying intermittent loss!

Internet gone in exeter virgin media hacked ..digital i.d and linking everything doesn't work click of a button we are all shut down

@tenten1642 @virginmedia If it went down over night you may never know, it happens to us all at times

@virginmedia still complete outage in WD3 - that’s been a whole week. Was promised the issue would be sorted Sunday night. When will we have WiFi?

the way virgin media wifi has been down for the third day now, and previously it was down one of the days last week too

@virginmedia Still have an outage at KA80PW. This is now day 2 of no broadband or television service. What's going on ?

@virginmedia any update on SO50 (Fair Oak) Broadband been down for two days now 🤷‍♂️

steam summer sale and @virginmedia has an outage in my area lol lmao

@virginmedia internet down in Wv68bx… it’s been hours now!!!!

@virginmedia fancy fixing the outage in SO19? A lot of people actually wanna watch England play

@virginmedia service down yet again today ffs, sort it out!!!!

@virginmedia Please make sure power is resumed before England game! Estimated time of fixing 17.09hrs……..Due to power outage from storm. Thanks

2nd day in a row our @virginmedia WiFi has gone down. Think it’s time to look elsewhere because this happens far too often and it’s really frustrating now 🙄🙃

Anyone else’s @virginmedia #VirginMedia internet down today?

@virginmedia @virginmedia it’s said 4 hours for the last 6 hours, my broadband has been down since 3pm yesterday

@virginmedia down in PO1 Shittest broadband Pay more standard slow

@virginmedia The broadband has been down in NN4 since 1600 on the 25th June. Can you please provide an urgent update as to what is happening.

Did anyone’s virgin media internet go down for 10 mins at 10:25?

@virginmedia It’s doesn’t show outage details when I use the checker - please can you check for me

@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012348985. This still hasn't been fixed. No Internet for a couple of days.

@m0cvo @virginmedia Same here, VM Internet just gone down too.

@KimmyQuickslice @virginmedia Can I recommend ditching Virginmedia like I did and moving to Briant Broadband through city fiber. I've never had an outage since I got with them.

@virginmedia our wifi has been down since Tuesday 23/06/26 and no updates as to when it will be fixed?

@virginmedia Outage in cm2 until 5pm youre an abysmal service thanks for losing me money today

@virginmedia internet has been down since about 5pm in the se18 area and still not on! how much longer will it take!?

@virginmedia my internet has gone down what’s the issue now

@virginmedia Our wifi is down AGAIN! This is ridiculous!

10d

Frequently asked questions

Is Virgin Media down right now?

Virgin Media appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 51 days ago.

Why is Virgin Media not working for me?

We're not detecting a broad Virgin Media outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Virgin Media outage?

The last recorded Virgin Media incident was about 51 days ago.

How do I report a Virgin Media problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Virgin Media is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Virgin Media's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.