Outage.Report

Is Virgin Media down? ❌

Contacts:

Virgin Media is a telecommunications company in the United Kingdom that offers a range of services, including broadband internet, television, mobile phone, and landline telephone services. It is a major player in the UK's telecommunications and media industry, providing bundled packages that combine various services for customers

No problems at Virgin Media

Past Incidents

15d

Another weekend and yet am back on mobile data as @virginmedia has cut my broadband and @SkyHelpTeam has cut my tv access been offline for over an hour it's been a constant on going problem for over a week as I'm constantly being cut off every week

15d

Hey @virginmedia thanks so much to you. I've now got NO telephone, NO internet & NO TV! What the **** is going on? I don't even have the basic channels! Has your entire network gone down??

16d

Still no internet… over 48 hours now @virginmedia ?

16d

My Internet went down last night. I think @virginmedia should do stand up with the jokes they are providing me

16d

Are you kidding me @virginmedia second outage this week in the KT area after 30hrs down!

16d

Virgin media down. Honestly sooo ****

16d

Days without internet and now even the service status website seems to be down @Virginmedia

17d

@virginmedia how do I speak to someone in regards to my mobile account? Can’t access the account because when I spoke to someone months ago to change email they’ve put an email down that doesn’t even exist so can’t even change the password🙄

17d

Virgin Media has been down since yesterday Islington this is bad. We have a total blackout nothing working the Phone line Broadband and TV service what a joke 😡

18d

Taking the internet down in the middle of a working day is peak virgin media! 🤦‍♀️🤦‍♀️ @virginmedia

18d

Virgin has been down since the early hours of this morning :/ @virginmedia

18d

Is it me or is everyone else experiencing problems with acceptable Internet service. Specifically O2 and Virginmedia are not providing speeds contracted or promised.

18d

My WiFi keeps going down every few hours. This is after it going down for 5 days last month. Fix your **** or start counting down your days @virginmedia

18d

Hey @virginmedia for the second time in a month my internet has gone down, any explanation?

19d

Anyone with Virgin Media Broadband? Well I had a long outage of 5 days and fondly imagined I would be eligible for their automatic compensation scheme. However Virgin Media have an interesting interpretation of their scheme and I quote.. Continued.

19d

Any one else’s @virginmedia broadband down in BT6? #Belfast #BT6

19d

I am literally losing my mind and being tortured by Virgin Media. 50 calls, seven days no internet and still no idea when our internet will be turned on? :D @VirginMediaIE how can they be this incompetent? Its literally insane

19d

i’m so ****** virgin media player is down, i been excited to watch love island all day and i can’t now ffs 💀 #loveIsland

19d

ofc virgin media is down. 1 star @VirginMediaIE you've disappointed us today. #loveIsland

19d

virgin media player down, i can’t watch love island, i can’t see mimi on my screen

19d

when Virgin Media Player goes down as Love Island begins

19d

Is anyone else's virgin media player not working?

19d

love island started 2 mins ago and the virgin media player is down already. ffs

20d

My internet is ****** right now :) LOVEEE that @virginmedia Any plans on fixing this? I got a message on Friday saying this issue was fixed? Did the magical internet fairies come and break it? Are you planning on reimbursing me? Are you ever going to let me cancel my contract?

20d

When @virginmedia's status page is also down but still refuses to acknowledge an outage... 🤨

21d

Phoneline and internet still down in Edinburgh. @virginmedia

22d

Hey @virginmedia is the connect app not working currently? I need to do a WiFi scan to register the parts of the house where it drops out but the app keeps saying it can’t connect to the server 🙄

22d

Hoping today is the day that @virginmedia actually listen to their customers, admit there is a fault and get it fixed. No internet since yesterday morning in S25.

22d

My WiFi was down all day yesterday and is still down now @virginmedia, S25 area, any idea what’s going on? Any ETA on when it’s coming back online? Kinda need it ya know…

23d

Very poor #customerservice from @virginmedia 😠 lying saying there are no issues with my broadband, yet everyone in the same postcode is without service!!