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Is Virgin Media down?

There is no indication that Virgin Media is currently experiencing an outage.
We also haven't detected any outages recently.

Virgin Media is a telecommunications company in the United Kingdom that offers a range of services, including broadband internet, television, mobile phone, and landline telephone services. It is a major player in the UK's telecommunications and media industry, providing bundled packages that combine various services for customers

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User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

Virgin Media Outage Map

The map is generated based on the locations of users who submitted reports on the site
Virgin Media outage map · 2025-06-25
There have been no reported outages for Virgin Media in the last 24 hours.

Social Media Monitoring

We monitor social media to detect signals that indicate issues with services
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Hi @virginmedia is there an outage in the SE13/SE6 area?
9h
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People of planet earth, do yourselves a favour and avoid @virginmedia. Absolute shambles of a service, cant speak to a human, they email time and time again with an estimated resolution of outage but guess what, the time passes and it's still not fixed.
1d
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I've had Virgin Media broadband for 11 days, and it's been down for 3 of them. Fills me with hope.
2d
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Looks like a major @virginmedia broadband service outage currently going on ?
2d
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Looking like a fairly major @virginmedia broadband service outage today. Even the website and diagnostics aren’t functioning
2d
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Honestly there isn’t a worse broadband provider for customer service than @virginmedia , WiFi down since Thursday and the earliest they can send an engineer is Monday. So paying for 5 days of no service?
3d
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WTF @virginmedia all your services in my local area have gone down and your stating your doing work and won’t be back on till 26th at earliest. What the ****. Why have we not been contacted before about this. This is insane and totally unacceptable on every level
3d
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Hi @virginmedia there are widespread reports of a full scale Internet outage in the Leeds and Wigan areas again tonight. Any idea when this is getting sorted???
4d
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Anyone thinking of switching to @virginmedia DON’T honestly never received worse service, currently on our 3rd outage in 3 days but hey will apparently be fixed by 24th June at 4pm. Customer service are a joke!!!!
4d
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Typical @virginmedia decide to do a planned work in my area & as they finish it they ***** it up by causing a outage 🤦🏼‍♀️ & on a day when I’m on holiday & I had to try help mum over the phone to sort out the wifi light stuck on cause of the outage 😠 #virginmediadown
5d
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Five days of broadband outage @virginmedia told they have to do a diagnostic for next 28 days and have an internal engineer visit for contract exit All complaints via their portal so no external audit trail. Tidy #broadband #virginmedia
5d
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Having a smart home when the internet goes down is a right pain in the *** 😭😂 @virginmedia internet been down since 2pm today, and we all know O2 isn’t stable enough either 😭
6d
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Hey @virginmedia broadband has been down all day since 9am in S35 area of Sheffield, not great when you work from home and need WiFi. Any chance of it been back up again any time soon the app is useless for info?
6d
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my internet connection [virgin media] has been unstable of late - sat was particularly bad. other than there was an outage, their end, i don't know any more than that. i try and get my head around how it all works and no matter how many times i read up etc
6d
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Currently negotiating my broadband with virgin media. Let’s see what I can bring it down to from £59.64
7d
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ugh I’m gonna cry why is the virgin media app and website down when I wanna watch love island #loveisland
8d
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Anyone else’s Virgin Media Ireland internet down?
8d
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Virgin media down again! Happened yesterday as well.If I stopped paying they would be on me like a ton of bricks.
8d
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love getting to atheon and just as i start the fight my wifi goes down for 30 mins @virginmedia and i love how the wifi goes down for another 10 min just trying to send this post
11d
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Can't join in tonight as Virgin media is down (for the second night in a row!), so I only have my mobile data for internet. Have fun! #TheFilmCrowd
11d
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Virgin Media down? Lovely 🙂
11d
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Virgin media are the worst, my wifi is forever down Kmt
11d
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Virgin media are so ****, WiFi completely cuts off, says there’s no problem in the area, rings up and there’s apparently an outage and it would be back on shortly, well it’s been nearly 2 hours now? Would love a WiFi brand that actually worked.
11d
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Internet on our street (se15) appears to be down - but app says it’s fine. Can you let us know what’s going on? @virginmedia
11d
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Let down yet again by #virginmedia 3 weeks with no service now, just lies and incompetence Don't bother posting chat about it VM, just do your job and fix it Complaint ref : C-140525832
12d
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Hey, @virginmedia looks like broadband is down in DE56 .. when will it be back up, please?
12d
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A week later and #virginmedia is still #DOWN despite messages and long phone calls (>30mins before you can spk to a human) the serv status remains ‘may … intermittent problems’. This status is directly linked to compensation so is this fraud? @virginmedia
14d
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Hey @virginmedia how can I report an outage? Your horrendous phone system says ill tomorrow
15d
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Is anyone else's virgin media player not working? Keeps telling me to either register or login and neither works????? @VirginMediaIE
15d
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Are @virginmedia Im really beginning to get annoyed now!!! The box that your engineer didn't replace that you try to charge me £90. Is now not working again. It won't come out of standby. I've tried everything rebooting. Troubleshooting. Nothing works…… Arrrrrrraaaaaahhh
15d