Outage.Report

Is Virgin Media down? ❌

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Virgin Media is a telecommunications company in the United Kingdom that offers a range of services, including broadband internet, television, mobile phone, and landline telephone services. It is a major player in the UK's telecommunications and media industry, providing bundled packages that combine various services for customers

No problems at Virgin Media

Outage Reports

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Todays Incidents

There were no incidents detected with Virgin Media in past 24 hours.

Outage Map📍

Virgin Media outage map · 2025-01-22

Reports Summary

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Past Incidents

1d

What is going on with Virgin Media??? A communications company you CAN NOT TALK TO!!! Got a new broadband contract and since then my broadband has gone down more times in the last week that I’ve had in the last year. And I can’t talk to them to find out what gone wrong! Annoyed!

1d

Is @virginmedia down or is my hub broken? I can't use WiFi, the connect app, or even directly to the router settings. Tried the chat option but still waiting for an agent.

3d

My WiFi is down for the second time in a week. I think it's time to leave Virgin Media.

4d

Virgin media internet is so bad. Constantly not working. Time for a change!

5d

Virgin media down is NG16 - Amazing When your entire house is WiFi’d up and there ant no WiFi FFS 🤦🏻‍♂️

5d

@Rokumy three Roku devices are working so all my subscriptions are not working. my Virginmedia internet checked and can receive channels ok. I ended up subscribing to Wow twice as I received an email telling me the subscription ran out my daughter said she did on the tv.

6d

Yet again my @virginmedia broad is down again!!! I’ve checked the status on the app and it says it’s working fine!! All my neighbours have gone down too!! 😡

7d

Hey @virginmedia our cable TV is down but have been dialing your 150 helpline for days and the message says you are unavailable. For days. Please advise how to get in touch. Thanks.

8d

my wifi keeps going down for an hour then is back for 5 minutes and repeat, your service checker says intermittent signal and to check back in 14 hours, it’s been off since last night and i’m working from home today, check back in 14 hours isn’t good enough @virginmedia

8d

Is the virgin media app down? #virginmedia #loveisland

8d

virgin media player ALWAYS down during the first episode of love island

11d

@coodana@virginmediaIE - Hi Ian, Virgin Media Broadband has been down for the last 24 hours in Dublin 9, no information from Virgin just keep moving the time it will return. Was originally 9 pm last night, then 11 am today, then 12, then 2, then 3, then 4 and still not fixed.

11d

My internet connection isn’t working is the service down ? @virginmedia

12d

Internet down where we are and the service status page says a fix is expected at 3pm tomorrow? Is it likely to be any sooner @virginmedia

13d

Not @virginmedia down again 😔 always happens during -degree weather. App gaslighting me telling me the box is the problem but I can tell you it isn’t.

15d

16 hours still down and no updates on the link provided @virginmedia this is a joke, 5th time in 6 months that been with you I’ve lost my internet, and therefore my tv, kid can’t do homework, play computer great work, time to stop my direct debit I think #shitshow #poorservice

15d

Virgin Media Internet down in fy8 (Lancashire) again. Service status in app and online shows no issue. Rang @virginmedia to find out there is an issue in the local area. Why not update the service status page with accurate info to stop all the unnecessary calls to helpline?

15d

Hi @virginmedia - It should not be so hard to talk to a human when I am on day 17 of an outage to my broadband and TV. No, after being asked for the 50th automated time, I don’t want to be sent a link to my mobile…I want to talk to someone at the end of a phone please.

15d

Six days into 2025 and already @virginmedia internet is down. Seriously - never go with them. Utterly unreliable and heaven forbid you need to speak to someone.

15d

Do you have an outage in BS7 today @virginmedia ?

15d

Why is the broadband down in my area, yet again and I cannot speak to anyone 🤬🤬🤬the app is pointless as it says nothing is wrong but my whole area is down. Simply not good enough, get people on phone lines !!!!! @virginmedia

16d

Sorry guys had a power cut mid stream an now Virgin Media has gone down in my area😔😔

17d

Hi @virginmedia can you check out why our internet is not working. Your app is also not working so I cannot check it from here :-)

18d

hi @virginmedia despite you saying the outage is fixed, it has not been. It's now saying it's become a problem with my hub connection- which it is not. Please respond to my messages. i cant access the app, respond 2 ur texts or emails.

19d

😒 Great start for new year, Virgin media WiFi down again... This time hub is flashing yellow. Anyone have this issue? @virginmedia #virginmediadown

19d

Dear Virgin Media engineer who keeps taking my internet down. You owe me 3 x death costs. Kind regards

21d

Okay @virginmedia my Internet has gone down in the area every day since Christmas Day. As I'm a content creator this is preventing me from doing what I need to do!!!

22d

The **** is going on with @virginmedia? This is the third time in a week that the internet has gone down

23d

Called @virginmedia to complain about number of times broadband is going down in our area, including this morning, only to be given an offer that would result in us paying more for their awful service. An odd approach to complaints.

23d

I can honestly say the best part of today's game was when my Internet went down with 10 minutes to go plus injury time thank you @virginmedia 👏