Outage.Report
๐ User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
๐ Youfibre Outage Map
The map is created using the locations of users who have submitted reports on the site
We haven't observed any significant outages affecting Youfibre in the past 24 hours.
To summarize, during the past 24 hours, we received reports from Rochdale, Pontyclun
๐ Social Media Monitoring
We monitor social media to detect signals that indicate issues with services
Still completely without internet from YouFibre since 16 Dec. No updates, no timeline, no support - even had a rep hang up on me. I work from home and this outage has left me unable to do my job. This is unacceptable. @youfibre @JeremyChelot
3d
So @youfibre has been down since the start of F1! (About 4am) And having a #skyglass tv means.... yep nothing to watch.
My contract is going up by 20% in a few weeks..... ๐.
So they either do me a deal or I'm swapping suppliers๐.
29d
So my internet is down @youfibre and you donโt answer your phones so I attempt to use the chat, but this is telling me your team is at capacity and I canโt use this either. How do I report an issue and know whatโs happening? Really poor!!!
1m
Anyone else @youfibre service down?
1m
Hey @youfibre, I cut you guys some slack on this in the early days but you should be a mature service by now.
How can I:
- check for known outages in my area and whether they're expected
- report an outage if I'm experiencing one (I am)
- track progress to resolution
1m
So it seems like @youfibre / @netomnia are going to be connecting me to their network and offering up to 8 Gbps symmetrical internet (I'm currently on 900 down 100 up). Anyone got any experiences?
1m
Funny how you take things for granted, isn't it.
@youfibre is down in Carlisle, so no TV, @Sky, wi-fi or Alexa!
Might have to chat with Mrs_H tonight.
No update until tomorrow morning, ffs.
3m
Wifi down in Wakefield ffs again. Happens every week
#youfibre
4m
Hopeless day today. #broadband down, no internet at home in Liverpool since early morning.
And absolutely no update from
#youfibre @youfibre , except that investigation is ongoing. 10 hrs ???
5m
My internet is down. I've just realised the cable from my house to the telegraph pole has disappeared!!
@youfibre, any ideas? ๐
5m
Hey @youfibre - is there currently an outage at CF62? All devices have disconnected, some home networks not discoverable anymore. Got basic use but our 5G is out. Thanks.
5m
So my wifi in **** with @youfibre and trying to explain to chat team and they just donโt understand my problem at all and then you have id mobile @ThreeUK being down all day and cannot make any calls or receive any UTTER BOLLOCKS
5m
Iโve been on hold for over 30 minutes @youfibre @youfibre_status my internet is down can anybody help?
6m
Anyone elseโs @youfibre not working working properly after planned maintenance?
6m
OMG @youfibre @youfibre_status worst customer service. Wifi down yesterday 2 hours now most of today. No live service maps to check, or updates. No answer on phone or chat. Can't work, no one in house can get on line and no info. You do broadband to enable digital interaction!
6m
Hey, @youfibre internet is down, no one answering live chat, keep asking me every 5 minutes if I'm still there, no one answering phones. Been off for nearly 3 hours now. @JeremyChelot
6m
Is anyone elses @youfibre Down
6m
Our @youfibre internet has been down all morning and we canโt do our work ๐๐๐.
6m
The day after a 2-days outage @youfibre goes silent about any compensation but they decide I need to have another outage instead! Thank you! @JeremyChelot
7m
The coordinator works from home and uses @youfibre for internet. There was an outage recently - the communications from @youfibre have actually been really good (and we're back online now!)
7m
Great way to set the bar @youfibre. You made switching over to you a breeze, which it was! But I'm not even a month into my contract, and your wifi has been down for almost 5 hours!
7m
My @youfibre internet appears to be down, for the first time in 18 months since I've been with them. Tried restarting the ONT and Eero router to no avail so I guess it's a supply problem. Hopefully fixed soon.
8m
Been with @youfibre 2 days and the Internet is down already.. I'm hoping this isn't a sign of things to come for the next 18 months.
9m
Hi @JeremyChelot my parents experiencing massive disruption in service with youfibre. There has been an install issue and nobody has any updatem service has been down since Monday. Not very good service from the team!!!
9m
Our internet down again. Lmao youfibre ******* sucks i am not paying ยฃ27 for so many outages.
Gonna cancel my contract when it ends if it gets worse imma say **** it and cancel sooner.
9m
Internet is down @youfibre #Nottinghamshire
10m