Outage.Report
๐ User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
๐ Youfibre Outage Map
The map is created using the locations of users who have submitted reports on the site
We haven't observed any significant outages affecting Youfibre in the past 24 hours.
๐ Social Media Monitoring
We monitor social media to detect signals that indicate issues with services
My internet is down. I've just realised the cable from my house to the telegraph pole has disappeared!!
@youfibre, any ideas? ๐
3d
Hey @youfibre - is there currently an outage at CF62? All devices have disconnected, some home networks not discoverable anymore. Got basic use but our 5G is out. Thanks.
12d
So my wifi in **** with @youfibre and trying to explain to chat team and they just donโt understand my problem at all and then you have id mobile @ThreeUK being down all day and cannot make any calls or receive any UTTER BOLLOCKS
16d
Iโve been on hold for over 30 minutes @youfibre @youfibre_status my internet is down can anybody help?
19d
Anyone elseโs @youfibre not working working properly after planned maintenance?
21d
OMG @youfibre @youfibre_status worst customer service. Wifi down yesterday 2 hours now most of today. No live service maps to check, or updates. No answer on phone or chat. Can't work, no one in house can get on line and no info. You do broadband to enable digital interaction!
22d
Hey, @youfibre internet is down, no one answering live chat, keep asking me every 5 minutes if I'm still there, no one answering phones. Been off for nearly 3 hours now. @JeremyChelot
24d
Is anyone elses @youfibre Down
1m
Our @youfibre internet has been down all morning and we canโt do our work ๐๐๐.
1m
The day after a 2-days outage @youfibre goes silent about any compensation but they decide I need to have another outage instead! Thank you! @JeremyChelot
2m
The coordinator works from home and uses @youfibre for internet. There was an outage recently - the communications from @youfibre have actually been really good (and we're back online now!)
2m
Great way to set the bar @youfibre. You made switching over to you a breeze, which it was! But I'm not even a month into my contract, and your wifi has been down for almost 5 hours!
2m
My @youfibre internet appears to be down, for the first time in 18 months since I've been with them. Tried restarting the ONT and Eero router to no avail so I guess it's a supply problem. Hopefully fixed soon.
2m
Been with @youfibre 2 days and the Internet is down already.. I'm hoping this isn't a sign of things to come for the next 18 months.
4m
Hi @JeremyChelot my parents experiencing massive disruption in service with youfibre. There has been an install issue and nobody has any updatem service has been down since Monday. Not very good service from the team!!!
4m
Our internet down again. Lmao youfibre ******* sucks i am not paying ยฃ27 for so many outages.
Gonna cancel my contract when it ends if it gets worse imma say **** it and cancel sooner.
4m
Internet is down @youfibre #Nottinghamshire
4m
Also @youfibre why is your online โlive chatโ 24/7 not working? Iโve been on there multiple times and no โagentโ has logged in. #ISP #Internet #YouFibre
6m
Hey @youfibre, anybody there? I'm waiting for 45mins on your 24/7 chat. Ohhh unless you've got Internet outage like me? That's the second one in few weeks for me, how abut you?
6m
Another @youfibre outage?! This is the second time in the last two months.
6m
Hello @youfibre my internet is down AGAIN & your phone lines are hanging up on everyone on our street.
Several times we have been left with no WiFi over 24 hour periods, now an absolute p!ss take. ๐ช
8m
Hi @youfibre, are you aware of an outage in the L15 area? I currently have no internet and customer service aren't picking up and no one is answering via the chat either.
8m
#YouFibre down again in Liverpool. Nothing on their socials or website and no contact numbers. Great.
8m
Hey @youfibre is there an outage currently?
Just lost all internet.
8m
Big shout out to @youfibre for having a tech support line that doesn't work and a livechat system that is down (presumably because it runs on the same network).
8m
Internet is down and can't contact @youfibre the customer service is nonexistent #youfibre #problems #nocustomerservice
8m
Is anyone else having issues? Internet is down. #youfibre
8m
Youfibre down 1 hour now. No customer service to speak to as it closes at 8pm (coincidentally same time as my broadband went down - maybe they hit the wrong off button when turning off the office lights!) @youfibre #bored
8m