@youfibre Could you fix your **** in the NG17 area, I've not had a day of in ages I get one and you dogshit internets down
16h
@youfibre Any service people available? Had a complete outage since Friday and had done of the worst customer service ever!
5d
@XboxShorts @youfibre Haha! I mean in this case, I don't think they are AI. And it's actually working... So not sure why the system is saying it's down.
8d
@youfibre have you any issues with service being down in the Salford area? I have sent you a DM
14d
@youfibre any issues in Kilmarnock area? Internet down for nigh on an hour
15d
@JeremyChelot @youfibre
Are you currently down in the Liverpool L17 area?
Service has been poor in the last 24 hours (even after rebooting etc). Thanks.
15d
@dan_infinity hi @dan_infinity sorry to hear that you are experiencing this outage. Please pop us a DM with some details so we can locate your account?
29d
@youfibre Hi, can I get an update on the fibre outage at my address please?
29d
I honestly hate @youfibre for the 5th time in 7 days it’s down AGAIN!! Nobody join this broadband it’s dog ****. I hardly get WiFi in my back garden it’s that bad
4mo
Nobody go with @youfibre my internet has been down for well over 24 hours not the first time it’s been down this week either. Dog ****
5mo
Gosh, this internet outage is the first of its kind from my 3+ years with YouFibre.. someone steal the cables??
5mo
Still completely without internet from YouFibre since 16 Dec. No updates, no timeline, no support - even had a rep hang up on me. I work from home and this outage has left me unable to do my job. This is unacceptable. @youfibre @JeremyChelot
6mo
So @youfibre has been down since the start of F1! (About 4am) And having a #skyglass tv means.... yep nothing to watch.
My contract is going up by 20% in a few weeks..... 👀.
So they either do me a deal or I'm swapping suppliers🔏.
7mo
So my internet is down @youfibre and you don’t answer your phones so I attempt to use the chat, but this is telling me your team is at capacity and I can’t use this either. How do I report an issue and know what’s happening? Really poor!!!
7mo
Anyone else @youfibre service down?
7mo
Hey @youfibre, I cut you guys some slack on this in the early days but you should be a mature service by now.
How can I:
- check for known outages in my area and whether they're expected
- report an outage if I'm experiencing one (I am)
- track progress to resolution
7mo
So it seems like @youfibre / @netomnia are going to be connecting me to their network and offering up to 8 Gbps symmetrical internet (I'm currently on 900 down 100 up). Anyone got any experiences?
8mo
Funny how you take things for granted, isn't it.
@youfibre is down in Carlisle, so no TV, @Sky, wi-fi or Alexa!
Might have to chat with Mrs_H tonight.
No update until tomorrow morning, ffs.
9mo
Wifi down in Wakefield ffs again. Happens every week
#youfibre
10mo
Hopeless day today. #broadband down, no internet at home in Liverpool since early morning.
And absolutely no update from
#youfibre @youfibre , except that investigation is ongoing. 10 hrs ???
11mo
My internet is down. I've just realised the cable from my house to the telegraph pole has disappeared!!
@youfibre, any ideas? 👀
11mo