Newegg is an online retailer that specializes in computer hardware, electronics, accessories, and software. Newegg offers a wide range of products, including computer components such as processors, motherboards, graphics cards, RAM, storage devices, and power supplies
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Encountered my first AI customer service bot at Newegg. Having payment issue and of course the AI chat just makes up an answer that isn't correct at all. I just cannot understand how these companies think a predictive type thing can handle customer service for them, so so dumb.