Is PLDT down?

Status: ✅ OK

There is no evidence of a PLDT outage at this time.

PLDT (Philippine Long Distance Telephone Company) is the largest and leading telecommunications and digital services provider in the Philippines. It offers a comprehensive range of telecommunications services, including fixed-line and wireless communication, broadband internet, digital solutions, and other related services

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 PLDT Outage Map

The map is created using the locations of users who have submitted reports on the site

PLDT outage map · 2026-01-05

We have not observed any outages affecting PLDT in the past 24 hours.

To summarize, during the past 24 hours, we received reports from 🇵🇭 Philippines (the), 🇲🇾 Malaysia

Jan

Dec

Nov

Oct

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Is @PLDTHome down?

Hello @PLDT_Cares ! My internet and phone line is down since early this morning. Pls check.

Hello @PLDT_Cares our internet connection and phone line has been down for two days! What happened?hahaha I guess next year pa it will be fixed hahaha hassle

Got my #PLDT bill today. Lost internet for 6 days (due to a known outage on their end) and they still charged me for the entire amount for the period. Now I have to go through the painful process of filing a dispute. What in the world @PLDT_Cares

internet is down pldt u will BURN

18d

Hello! Is there an internet outage in BGC area? @PLDT_Cares @PLDTEnt_Cares

18d

Hello @PLDT_Cares. Is there a problem with the internet today in the Capitol Hills area? The internet has been down since 12nn.

21d

my services is down even I am not on an affected area of the recent typhoon. @PLDTHome @PLDT_Cares @PLDTEnterprise

28d

Hello @PLDT_Cares. Internet connection is still down. I restarted the router already yet nothing has changed. Would you like to help me?

29d

pldt internet always getting disrupted in our area 🫩 been going on for a year or so, but they never give an answer beyond "there was an outage". bro WHY does this outage keep happening? TELL US, hello??? 🫩

29d

PLDT: There's an outage in your area PLDT: Outage has been lifted but your line is still affected PLDT: Jk there's potentially an area-wide outage

hello @PLDTHome @PLDT_Cares what's the point of having always on LTE when there's still no internet?????? isn't that whole purpose of this upgrade is to have a back up internet in case the fiber is down??????? useless

Hi @PLDTHome @PLDT_Cares it's been more than 24 hours and our internet connection is still down. I've reported and followed-up but still no action. For your assistance, please.

My PLDT internet has been down since yesterday afternoon. Using Globe atm.

17 days since #UwanPH. 10 days since power came back and reported to @PLDTHome the outage we have here in NV. Wala pa ring anino ng Tech that was supposed to visit us in our residence. Ano na @PLDTHome ?

Is PLDT down today?

No internet qc area almost 1hour ago . Tried everything possible outage @PLDT_Cares

is pldt down? dafq

pldt down,x down 🙄

Hi @PLDT_Cares, our internet has been down since last night. Modem already restarted but still no connection. Please help or send technician ASAP. Account # 0372635371. Thanks!

Hello @PLDT_Cares our internet connection is down since Typhoon Tino, already called your customer service hotline but it has not been restored yet. Please help us.

Realize I’m shouting into the void here but PLDT has been mostly down in the past 72 hours and there’s basically no longer a way to access support like before. @PLDT_Cares is just a broken AI Agent now. Has anybody here recently been able to figure out how to reach a human from?

4 days, no phone, no internet in davao. @pldt better be installing brand new super speed internet with no down or lag time because this is completely unacceptable. @PLDT_Cares @PLDTHome

Is pldt down or did my family just forget to pay the **** wifi bill

To all telcos (@DITOphofficial, @enjoyGLOBE, @pldt @LiveSmart): Please also deploy free charge, free wifi and free call in Sto. Domingo, Albay. The internet signal is intermittent to weak. A certain telco also bar down.

and yes pldt is down since this morning, walang kwenta

where to call ba sa PLDT if landline is not working?

Hi @PLDT_Cares, our internet connection has been down for a month now, every day from 9AM until around 8 to 10PM. We rely on your service for work, school, and daily tasks, but this ongoing issue keeps disrupting everything.

Hey @PLDT_Cares, is there an outage in the Tagaytay area? 🏡 We’ve had no internet for over 5 hours and haven’t received any message or advisory today. Please update us ASAP — we rely on this for work and communication. 🙏 #PLDT #InternetDown #Tagaytay

Signal #4 na pala. Smart is down. PLDT wifi still okay.