Is PLDT down?

Status: ✅ OK

There is no evidence of a PLDT outage at this time.

PLDT (Philippine Long Distance Telephone Company) is the largest and leading telecommunications and digital services provider in the Philippines. It offers a comprehensive range of telecommunications services, including fixed-line and wireless communication, broadband internet, digital solutions, and other related services.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 PLDT Outage Map

The map is created using the locations of users who have submitted reports on the site

PLDT outage map · 2025-11-17

We have not observed any outages affecting PLDT in the past 24 hours.

To summarize, during the past 24 hours, we received reports from Quezon City, Daet

Nov

Oct

Sep

Aug

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Hi @PLDT_Cares, our internet has been down since last night. Modem already restarted but still no connection. Please help or send technician ASAP. Account # 0372635371. Thanks!

Hello @PLDT_Cares our internet connection is down since Typhoon Tino, already called your customer service hotline but it has not been restored yet. Please help us.

Realize I’m shouting into the void here but PLDT has been mostly down in the past 72 hours and there’s basically no longer a way to access support like before. @PLDT_Cares is just a broken AI Agent now. Has anybody here recently been able to figure out how to reach a human from?

10h

4 days, no phone, no internet in davao. @pldt better be installing brand new super speed internet with no down or lag time because this is completely unacceptable. @PLDT_Cares @PLDTHome

Is pldt down or did my family just forget to pay the **** wifi bill

To all telcos (@DITOphofficial, @enjoyGLOBE, @pldt @LiveSmart): Please also deploy free charge, free wifi and free call in Sto. Domingo, Albay. The internet signal is intermittent to weak. A certain telco also bar down.

and yes pldt is down since this morning, walang kwenta

where to call ba sa PLDT if landline is not working?

Hi @PLDT_Cares, our internet connection has been down for a month now, every day from 9AM until around 8 to 10PM. We rely on your service for work, school, and daily tasks, but this ongoing issue keeps disrupting everything.

10d

Hey @PLDT_Cares, is there an outage in the Tagaytay area? 🏡 We’ve had no internet for over 5 hours and haven’t received any message or advisory today. Please update us ASAP — we rely on this for work and communication. 🙏 #PLDT #InternetDown #Tagaytay

11d

Signal #4 na pala. Smart is down. PLDT wifi still okay.

13d

Is PLDT down? Like wtf is going on parang second time na this week nangyari to... Ano na? @pldt

16d

Hello??? @PLDT_Cares @PLDTHome Internet is down here in Las piñas??? Any ongoing maintenance???

16d

My wifi been down for almost 2 weeks now🙄 Converge has been unresponsive to my complain😏 Decided to apply for pldt but it's been 3 days, no one's showing up at my door. Tsk tsk I'm using globe data but it's ****** asfuq. My 90 year old grandma functions faster than globe data😡

17d

The entire province seems to have no internet that's why the stream, went down. I have no signal in my room. I don't how I got a signal on the place I am now but... **** YOU PLDT

18d

📢 hello!! service might be a bit slower than usual for now as i currently don’t have a smart data, pldt internet connection is down, & even globe's signal is very slow😭 still accepting orders and purchase assistance, but please expect delayed replies or updates. tysm for