PLDT down? Outage map, service status, incidents history

Is PLDT down?

✅ Working normally

PLDT appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 3 days ago.

Last updated just now · 3 signals in the last 24h · within the normal range

PLDT (Philippine Long Distance Telephone Company) is the largest and leading telecommunications and digital services provider in the Philippines. It offers a comprehensive range of telecommunications services, including fixed-line and wireless communication, broadband internet, digital solutions, and other related services

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 PLDT Outage Map

The map is created using the locations of users who have submitted reports on the site

PLDT outage map · 2026-07-05

We have not observed any outages affecting PLDT in the past 24 hours.

To summarize, during the past 24 hours, we received reports

Jul

Jun

May

Apr

What’s typical for PLDT

Where reports usually come from

🇵🇭Philippines (the)42%

🇦🇺Australia19%

🇷🇴Romania19%

🇬🇧United Kingdom7%

🇮🇹Italy7%

🇺🇸United States6%

What people usually report

Internet36%

Not Working / Completely Down29%

Slow / Poor Performance24%

Connection9%

Browser1%

PLDT reliability

3d ago

Last incident

Incidents (12 mo)

45m

Avg duration

1h 30m

Total downtime (12 mo)

Based on 2 recorded incidents over the last 12 months.

Recent outage history

resolvedJul 1, 2026
Not Working / Completely Down49%1h 18m
Internet41%Slow / Poor Performance7%·🇵🇭98%🇬🇧2%·75 reportspeak ~3/min
resolvedJan 6, 2026
Service disruption13m
10 reports
resolvedJun 20, 2025
Service disruption1h 43m
129 reports

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

@PLDTHome @PLDT_Cares our internet has been down for 2 days. No body is replying!!!! Kapitolyo Pasig area

@PLDT_Cares I am having issues with my telephone and your messenger is not working - can’t connect to a customer service. Can you assist me here?

@PLDT_Cares still no reply from your team and internet is still not working. Its the 3rd day already of no internet..

Pldt down? Hays

not pldt and smart both being down mercury retrograde, clock out na pls 🫩

Not working @PLDT_Cares

@PLDT_Cares Can you at least confirm if there is an outage @PLDT_Cares?

May internet connection outage ba ang @LiveSmart at @PLDT_Cares?

@PLDTHome @PLDT_Cares is there an outage today in Muntinlupa?

Is PLDT down? I can access Google or already opened tabs but I cannot open other tabs na.

@PLDT_Cares no internet connection. Your Facebook messenger is not working as well.

@PLDT_Cares please check my DM. Your customer service is not working. I don't have the internet. I have work at 7pm...

@Premiereavenue @PLDT_Cares Just had internet on. But YT is down.

Wild so @PLDT_Cares is down. But Netflix, prime video and Facebook work. Others like YouTube, Google don’t work

pldt down lahat pati cs and hotline what is going awnnnn 😶

pldt down?

pldt seems to be down but i can still use it on my pc's browser for some reason

@PLDT_Cares IS THERE AN OUTAGE WITHIN Pamplona Tres, LAS PIÑAS?

@PLDT_Cares Good morning, are you having some technical issues in Malate Area? The internet connection since this morning is not working. Thank you

3 days offline. 2nd outage this month. @PLDT_Cares, "care" should come with reliable service and timely updates.

@PLDT_Cares internet down here in Concepcion Uno Marikina any update

@PLDT_Cares ticket no : 00010492311 other community here have internet service and us was never been informed if there will be outage. Care to explain?

@PLDTHome Whats your plan? Your f*cking internet is down again!!! BS!

Is there an internet outage in TAWALA panglao? It's been off for almost two days now. I can't reach the owner either as they have left for Mindanao @PLDT_Cares

10d

@PLDT_Cares so we lost our connection and called 171 right away. I'm surprised because a repair ticket was already created. So this outage is itentional? Lol!

12d

Is @pldt down nationwide? I got reports from my friends in Bulacan and San Mariano, Isabela that theirs is down. Even ours here in Comembo, Taguig is down. @PLDT_Cares ano na?

13d

@PLDT_Cares Hi! Our internet connection in Maricielo Villas, Las Piñas City is still not working it’s been 3 days. It says it will restore on June 21st 12am.

13d

Hi @PLDT_Cares I would like to check the status of the internet outage here in my area: Ibabao-Estancia, Mandaue City Cebu. Update please.

14d

@PLDT_Cares our internet has been out of service since yesterday morning.. you declare it shall be restored at 12AM of jun 20 yet service still down.. ****

15d

Our Internet service is down @PLDT_Cares

17d

Frequently asked questions

Is PLDT down right now?

PLDT appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 3 days ago.

Why is PLDT not working for me?

We're not detecting a broad PLDT outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last PLDT outage?

The last recorded PLDT incident was about 3 days ago.

How do I report a PLDT problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if PLDT is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against PLDT's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.