Is PLDT down?

Status: ✅ OK

There is no evidence of a PLDT outage at this time.

PLDT (Philippine Long Distance Telephone Company) is the largest and leading telecommunications and digital services provider in the Philippines. It offers a comprehensive range of telecommunications services, including fixed-line and wireless communication, broadband internet, digital solutions, and other related services.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 PLDT Outage Map

The map is created using the locations of users who have submitted reports on the site

PLDT outage map · 2025-09-03

We have not observed any outages affecting PLDT in the past 24 hours.

To summarize, during the past 24 hours, we received reports from Quezon City, Malinao, Davao, Cebu City

Sep

Aug

Jul

Jun

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

hi @PLDT_Cares, please check DMs, i report an internet outage in our area. thank you so much! hoping this issue could be fixed soon

13h

Hey @PLDT_Cares @PLDTHome @pldt my internet has been down for almost a week!! It is urgent. Also, your VPs cousin here pls fixxxxxx

Our internet providers @PLDT_Cares and @ConvergeSupport cut me off on stream today, they are both LOS RED indicator. PLDT not working since August 28 1:37pm until now NO UPDATE. Now CONVERGE red LOS earlier too. So what to do now? I just want to play POE2. Nice #nointernet

is the pldt website not working??

Tagging: @PLDTHome @PLDTpublicaffairs @iamMVP > Dear @PLDTHome @PLDTpublicaffairs @iamMVP, Our PLDT Home internet in Alcoy, Cebu (landline number 0322367055) has been down for 10 days already. No unpaid bills, many calls and chats with customer service – but still no resolution

Can someone from PLDT if may outage lahat kasi sa Manila and even pasig is experiencing no internet. I was some work to do and naka WFH ako so internet is needed. Kahit timeline lang ng repair sana so I can advise my leads?

Good morning, @PLDT_Cares ! It is now Day 3 that my Internet Connection is not working!

10d

I regret switching to PLDT did not get 50% off as advertised on switching promo. Now internet down despite payment

14d

Pldt down again 😒

15d

Hello, @PLDT_Cares may I ask if your system is currently down, PLDT? I’ve been trying but I cannot access my repair ticket.

15d

hi @PLDT_Cares would like to follow up the outage happened in some areas in Bulacan particularly Meycuayan-Marilao area, what is the expected date and time of the outage to be fixed?

15d

Good day @PLDT_Cares. Our internet has been intermittent since Thurs. PON stable, no LOS,but internet light keeps going off.We pay monthly but service isn’t worth it last month ilang araw din down.We need stable connection for work&school. Hotline&Messenger=bot only,no tech visit

18d

#Globe is down!!! @PLDT_Cares @PLDTHome doesn't care!!! Where to now? 😭😭😭😭

18d

PLDT CDO sucks! Internet down since this morning.

19d

Hello @PLDT_Cares! our landline and ofcourse internet are not working since JULY 15! ticket raised since July 16: 00002342382 and I have been following via technical hotline for 10 time already! this is an open ticket for almost A MONTH WITH NO RESOLUTION.

24d

Down po ba @PLDT_Cares

25d

PLDT DOWN? @PLDT_Cares @PLDTHome

26d

Hi @PLDT_Cares, I saw your maintenance advisory, but it just says “BULACAN” for August 7 — can you clarify which towns are actually affected? My internet’s been down and I’m trying to confirm if this is related. Thanks!

27d

wtf is going on? pldt wifi is not working, globe data sobrang bagal

Hello! @PLDT_Cares Hello! I just want to ask what happened to our internet connection. It suddenly lost connection a while ago. May I kindly ask if there’s an ongoing outage in our area? And if so, may I know the estimated time for the connection to be restored?

Hey @PLDT_Cares — is there a fiber outage in BF Resort, Las Piñas? My modem’s been blinking red nonstop and I’ve got no connection. Already did the resets and checks. Please advise, this has been going on for hours. #PLDT #InternetDown

My connection is down. @PLDT_Cares @PLDTHome

I honestly don’t know what I’m paying PLDT for anymore. The internet has been down for almost 5 days, and this isn’t even the first time. I'm paying on time, every single month, but the service? Inconsistent, unreliable, and frustrating . @PLDT_Cares @PLDTHome

why the **** is pldt down

Is pldt down

Follow up ticket No. 00002381161 @PLDT_Cares @PLDTHome @pldt @iamMVP PLDT outage still unresolved until now. Please do something! Don't just say you're "escalating" it for weeks Following up over and over again is exhausting. Stop wasting our time

is there internet outage in imus area? when can we expect restoration @PLDT_Cares @pldt ?

Hello @PLDT_Cares @PLDTHome my internet connection has been down since yesterday. ive contacted you guys in messenger and u guys keep on saying you will update thru SMS yet until now you havent contacted me yet. My location is in baguio. Please do something about it thanks

Are you throttling down our steam and xbox app downloads? @PLDT_Cares My speed tests are all good, but I'm getting less than 1MB/s downloading from steam and xbox. Please read your DM for account details.

I sent multiple messages to @PLDT_Cares and still haven’t received a response! Your messenger bot is not working; it didn’t let me push through my concerns! Please check your inbox here on X! My internet still at sign LOS!!!! Please do check!!!