Outage.Report

Is PLDT down?

Working normally

PLDT appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 81 days ago.

Signals
1h
–
15m
–
5m
–
Last
over 1h ago
No signals in the last houroutage.report/ph/pldt
Live signals
  • commentinternet out, since yesterday around 11am, location Poblacion (Pondol), Jagna, Bohol1h ago
  • social@PLDT_Cares @torturedbolterr is there an outage in fiber bgc area?6h ago
  • reportSlow / glitchy — Bacoor, the Philippines 🇵🇭11h ago
  • commentNo internet in caloocan16h ago
  • reportInternet — Bagbaguin, the Philippines 🇵🇭23h ago
  • reportInternet — Marilao, the Philippines 🇵🇭1d ago
  • reportInternet — Bacoor, the Philippines 🇵🇭2d ago

PLDT Outage Map

The map is created using the locations of users who have submitted reports on the site
PLDT outage map · 2026-09-21

What’s typical for PLDT

Typical report volume
<1report per day
30-day baseline — the chart’s typical band

PLDT reliability

Last incident
81d ago
Incidents (12 mo)
2
Avg duration
45m
Total downtime (12 mo)
1h 30m

Based on 2 recorded incidents over the last 12 months.

Outage history

90 days ago today

Comments

What's happening for you? Share what you're seeing
A
Anonymous1h
internet out, since yesterday around 11am, location Poblacion (Pondol), Jagna, Bohol
A
Anonymous16h
No internet in caloocan
A
Anonymous3d
Our internet is the only one in the area experiencing lost of signal for 5 days and earlier maintenance did something on the main line, the internet was back but suddenly it went down again
A
Anonymous4d
Internet out in Sto Nino, kananga
A
Anonymous5d
When will they fix it in antipolo aba homes area
A
Anonymous6d
No internet connection in Jagna, Bohol starting 14-Sep-2026
A
Anonymous6d
PLDT Outage in the Asturias/Sta. Lucia, Cebu area since roughly 12:00 AM. Notably, the area I am in suffered a fairly nasty rainstorm last night, so I suspect there's a downed wire somewhere.
A
Anonymous9d
We are addressing a service interruption affecting your connection and other customers in your area and nearby locations. Our team is working to restore service within 24 hours, depending on its nature and the condition of your area. We will keep you updated. Thank you for your understanding. This was sent to me Wednesday, 72 hrs ago and never received any feedback afterwards. Hope you can resolve this issue promptly.
A
Anonymous10d
South Cotabato and General Santos City
A
Anonymous10d
PLDT is bouncing. General Santos
A
Anonymous10d
Router shows good PON which indicates a good layer 2 connection to their switch, but no internet or VoIP tone.
A
Anonymous11d
Outage since 8 Sep
A
Anonymous11d
PLDT are not reporting downtimes correctly, so the schedule is inaccurate. Best to call them and Customer Service can help.
A
Anonymous13d
Orion, Bataan no internet
A
Anonymous13d
Baliuag bulacan not interent
A
Anonymous13d
tuburan,cebu no internet!pon green light indicator but no light indicator sa internet!

About PLDT

PLDT (Philippine Long Distance Telephone Company) is the largest and leading telecommunications and digital services provider in the Philippines. It offers a comprehensive range of telecommunications services, including fixed-line and wireless communication, broadband internet, digital solutions, and other related services

Contacts:

Frequently asked questions

Is PLDT down right now?

PLDT appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 81 days ago.

Why is PLDT not working for me?

We're not detecting a broad PLDT outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last PLDT outage?

The last recorded PLDT incident was about 81 days ago.

How do I report a PLDT problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if PLDT is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against PLDT's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.

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