Is PLDT down?

Status: ✅ OK

There is no evidence of a PLDT outage at this time.

PLDT (Philippine Long Distance Telephone Company) is the largest and leading telecommunications and digital services provider in the Philippines. It offers a comprehensive range of telecommunications services, including fixed-line and wireless communication, broadband internet, digital solutions, and other related services.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 PLDT Outage Map

The map is created using the locations of users who have submitted reports on the site

PLDT outage map · 2025-10-12

We have not observed any outages affecting PLDT in the past 24 hours.

To summarize, during the past 24 hours, we received reports National Capital Region - Manila, Caloocan City

Oct

Sep

Aug

Jul

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Hi @PLDT_Cares @PLDTHome For your immediate assistance pease! Your service is not working properly!!!!! You may check your dm’s.

Hello @PLDTHome @PLDT_Cares your FM messenger is not working. Our internet and HP both not working. No reported issue on our area. Please see DM and rectify ASAP.

We don't have internet again! PLDT on messenger is not working! @PLDT_Cares @iamMVP

Our internet is still not working. Can't track my ticket now 00003972847. What's happening @PLDT_Cares ? Is this one of your "resolved" tickets even though your tech was no where to be found?

PLDT internet service is down as per usual. I don’t know if I want to waste my data on a Merab fight lol

PLDT sucks, internet down monthly. Will say caused by non payment. How to expert me to pay for no service and for plan I did not agree to. I applied for plan 1399 Am told my plan is 3199. Not paying . Will use Globe 😠

11d

Hi, @PLDT_Cares @pldt @iamMVP My internet connection is down. I have work. Check dm for the details. Thanks.

15d

Haay @PLDT_Cares @iamMVP your Messenger chat is not working! We don't have internet and dialtone!

16d

PLDT DOWN **** YOUU

17d

Hi @PLDT_Cares @PLDTHome @pldt I recently got you as my provider. 1) The bundle of #Cignal TV is not working!

19d

. @PLDT_Cares any idea if we have a reported network outage here in our area? My account number is 0341684552

20d

Hi! Our internet has a problem since yesterday and I barely can see / send anything 😔 Even my data is not working well. Intermittent ung signal ng PLDT and Smart 😔 Pardon me for the late updates / no replies, baka di nagsesend sa inyo chats ko 😔

22d

is pldt down wtf 😭😭

23d

hello is pldt down? @PLDT_Cares

25d

Hello @PLDT_Cares @iamMVP my Internet is down, got some work to do

25d

Hello @PLDT_Cares my internet is down

26d

bro it's been like 4 days and our wifi is still down tangina mo pldt

29d

Our wifi is not working properly @PLDT_Cares please fix our connection here at Pasig.. need ko pang mag moshi moshi

Hi @PLDT_Cares, our internet has been down since last night. Modem already restarted but still no connection. Please help or send technician ASAP. Account # 0372635371. Thanks!

The internet has been down since yesterday, wanted to stream Silksong but pldt nerfed me 😔

hi @PLDT_Cares, please check DMs, i report an internet outage in our area. thank you so much! hoping this issue could be fixed soon

Hey @PLDT_Cares @PLDTHome @pldt my internet has been down for almost a week!! It is urgent. Also, your VPs cousin here pls fixxxxxx

Our internet providers @PLDT_Cares and @ConvergeSupport cut me off on stream today, they are both LOS RED indicator. PLDT not working since August 28 1:37pm until now NO UPDATE. Now CONVERGE red LOS earlier too. So what to do now? I just want to play POE2. Nice #nointernet

is the pldt website not working??

Tagging: @PLDTHome @PLDTpublicaffairs @iamMVP > Dear @PLDTHome @PLDTpublicaffairs @iamMVP, Our PLDT Home internet in Alcoy, Cebu (landline number 0322367055) has been down for 10 days already. No unpaid bills, many calls and chats with customer service – but still no resolution

Can someone from PLDT if may outage lahat kasi sa Manila and even pasig is experiencing no internet. I was some work to do and naka WFH ako so internet is needed. Kahit timeline lang ng repair sana so I can advise my leads?

Good morning, @PLDT_Cares ! It is now Day 3 that my Internet Connection is not working!

I regret switching to PLDT did not get 50% off as advertised on switching promo. Now internet down despite payment

Pldt down again 😒

Hello, @PLDT_Cares may I ask if your system is currently down, PLDT? I’ve been trying but I cannot access my repair ticket.