Outage.Report

Is Smart down?

Working normally

Smart appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 365 days ago.

Signals
1h
1→
15m
–
5m
–
Last
35m ago
Updated 35m agooutage.report/ph/smart
Live signals
  • reportMobile Data — Cebu City, the Philippines 🇵🇭34m ago
  • reportNo signal — Quezon City, the Philippines 🇵🇭1h ago
  • reportNo signal — Paranaque City, the Philippines 🇵🇭2h ago
  • reportNo signal — India 🇮🇳2h ago
  • commentmobile data not available Cubao QC2h ago
  • reportMobile Data — the Philippines 🇵🇭2h ago
  • reportMobile Data — the Philippines 🇵🇭2h ago

Smart Outage Map

The map is created using the locations of users who have submitted reports on the site
Smart outage map · 2026-11-04

What’s typical for Smart

Typical report volume
<1report per day
30-day baseline — the chart’s typical band

Smart reliability

Last incident
365d ago
Incidents (12 mo)
2
Avg duration
2h 4m
Total downtime (12 mo)
4h 8m

Based on 2 recorded incidents over the last 12 months.

Outage history

90 days ago today

Comments

What's happening for you? Share what you're seeing
A
Anonymous2h
mobile data not available Cubao QC
A
Anonymous6d
My smart sim suddenly did not work.
A
Anonymous6d
Signal outage @Makati
A
Anonymous9d
thank for your helpful suggestion .Gordon, from Perth and Kananga
A
Anonymous9d
well you can always give in a call to +1 (510) 47O-72O5 the official support helpline number i mean there are several things you will not be able to find and figure out so better call +1 (510) 47O-72O5 this might help
A
Anonymous9d
no connection ongoing with smart mobile service connecting into and out of kananga for many weeks now. I'm in Perth Australia my wife in Kananga. we cannot call each other.both our phones just say connecting with some very short connection sometimes.
A
Anonymous9d
No data access in Alijis Bacolod City
A
Anonymous16d
No internet in Deca homes calumpang since last week thursday.
A
Anonymous23d
no signal tnt agusan del sur area, almost 4 days already please fix, or refund load that had been used up
A
Anonymous26d
Wifi router has no problem with social cites but in game I can't log in, like mobile legends, roblox, and chess. But using data I can log in both cites and games. And now the data has slow signal giving only 1-2 bars at best same for the wifi
A
Anonymous29d
no signal for a while now

About Smart

Smart Communications is a subsidiary of PLDT (Philippine Long Distance Telephone Company) and is one of the largest mobile network operators in the country

Contacts:

Frequently asked questions

Is Smart down right now?

Smart appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 365 days ago.

Why is Smart not working for me?

We're not detecting a broad Smart outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Smart outage?

The last recorded Smart incident was about 365 days ago.

How do I report a Smart problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Smart is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Smart's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.

People also check

Status of related services right now
Globe TelecomTNTSun CellularStarmobileT-MobileCherry Mobile