14h
Hey @cogeco @cogecohelps can you get the internet up and running in Chatham, Ontario. I'd call, but your tech seems to only be around until 11pm. We had an outage here a week or two ago.
Cogeco Inc. is a Canadian telecommunications and media company that provides a range of services, including cable television, internet, home phone, and business telecommunications solutions. The company operates primarily in the provinces of Ontario and Quebec, as well as in parts of the United States.
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Overall in past 24 hours we received report mainly from Maple
2d
Oh oh @cogecohelps both epico and internet are down west side
9d
That's wild, internet just went down and @cogeco doesn't have 24hr support. Amazing, guess I'll be shopping around because what provider does not have 24hr technical support these days? Even @xplore_ca and @Bell have it.
15d
Alright @cogeco it’s been since 5:47am… you pay people to be knocking at our doors past business hours and on weekends to promote for you .. but can’t get services up and running after a power outage that was solved at 7:30am? @cogecohelps
18d
Have no cable right now due to an error at the @cogeco outlet store. Called & apparently it will take 2 days to send a signal to my cogeco box. How ridiculous! @cogecohelps Why 2 days when all you have to do is send signal. Maybe I should transfer my services elsewhere
18d
Any1 else's @cogeco internet been down since like 1030 am this morning? Website says no outage but there definitely seems to be one.... 🤷♂️ went end of windsor
23d
Anyone else having problems with COGECO EMAIL ??😂
24d
Is there an issue with Cogeco email? I have not been able to send/receive all morning (over 7 hours now) Website states there are no outages?? @cogecohelps nothing is communicated through this platform either.
24d
We are aware of #Cogeco mail server issues impacting #Cogeco #email services. Reports of email outage are from residential customers.
1m
@cogecohelps I’m locked out of my global app and Cogeco won’t authenticate my account!
1m
Dear @cogeco Disconnecting my internet with no warning & scheduling a technician to come out 2 days from now is flatly unacceptable. Interference on the line is a YOU problem & it should have been fixed today instead of leaving me with NO internet while I’m studying for an exam.
1m
I can't watch CBS SN because my cable network says I'm not subscribed. Somehow in the past week I lost all my extra sports channels to some technical system issue @cogeco but I can't watch it and support won't do anything bc "it's not technical, it's account" and it's late.
1m
FYI @cogeco is down in downtown StC.
5m
Has anyone ever tried to escalated a problem to Cogeco. Its next to impossible to get any help. Terrible cable quality and good luck getting any service @cogeco