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Is Three UK down? ❌

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Three UK, often referred to simply as Three, is a telecommunications company operating in the United Kingdom. It is one of the major mobile network operators in the country, offering a range of mobile phone and data services to consumers and businesses

No problems at Three UK

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15:0018:0021:0028 Mar03:0006:0009:0012:0005101520
Three UK outage reports · 2024-03-28

Todays Incidents

There were no incidents detected with Three UK in past 24 hours.

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Outage Map📍

Three UK outage map · 2024-03-28
1d

Hi @ThreeUKSupport @ThreeUK are you having one of your monthly nationwide network outages or is it just me this time? #threenetwork

3d

A huge shout out to @ThreeUKSupport & @NordVPN support. For a few days I was unable use my Mobile Data on my phone-it just wouldn't work. After numerous calls w/Three (to no avail) I decided to try turning my VPN off & testing my Mobile Data service. Issue resolved. But...

6d

Thanks to @ThreeUK for their annual price rise text which reminds me to spend 30 minutes negotiating the price down.

6d

Look @ThreeUK I tried. I gave you some many chances to improve yourself, but this is clearly not working. I have been without my phone for almost a week now, and the new SIM card you sent is…damaged?! I mean, really?!

7d

Is anyone else living in the Waterside having issues with data and reception with @ThreeUK?

8d

@ThreeUK Hi, I'm trying to access my account. Both online and via your phone line. Both say they need to send a security code via text to proceed, however, the code never comes through. I can't get through to anyone. how can this be resolved. Thanks

8d

Dear @ThreeUKSupport, is there a timeframe for the technical issues to be resolved with the app and website? I am in Prague on holiday and can’t register my account again as there are error messages. Please can you advise?

9d

Hi @ThreeUKSupport / @ThreeUK How come you can send an email telling me my bill is ready, but you won’t let me log in to check it because you say the email address isn’t registered ??? I could log in 3 days ago with this email address without issue.

12d

@javelinsam @ThreeUKSupport Well I’m near Stratford and the whole of east London with my Three SIM card has been the worst. There’s issues going on in the area with Three I’ve been with them for 11 years and will finally leave them in September

12d

Still can’t log into my @ThreeUK account, instead when I log in it takes me to another account. No one at @ThreeUKSupport is able to fix it though.

13d

Is anyone else's WiFi or 4G not working at all? I'm with Three. Its so frustrating!! @ThreeUKSupport @ThreeUK

14d

Hey @ThreeUK Absolutely terrible service the last 7-10 days! Constant disconnects & 'SIM failure' messages. Can't work properly! Faulty SIM? Need a fix & compensation ASAP! #ThreeUK #PoorService @ThreeUKSupport

20d

Tl;dr: #threeuk @ThreeUK Can you go a day without breaking your service ?. You only just recovered from wide outage ontop of recent outage 3 weeks ago, and now long over due fault in my area.

20d

Fix up 3 @ThreeUKSupport

21d

Typical day for #threeUK, 100% signal 4G connected over Ethernet using cloudflare for DNS to bypass #Threeuk's low performance/laggy and yet in 2024 still cannot provide a reliable service despite being High-tech 4G, not wasting money on 5G as wouldn't solve this issue.

21d

Alright @ThreeUK @ThreeUKSupport Can we fix the network please, Mobile and Home Broadband have **** the bed. But I'm expected to pay top whack no compensation for service outages.

23d

So it turns out that @ThreeUK think it’s perfectly fine to have identified issues with their service on 9 January but provide no proactive communications to their clients. The network status message gives no such information or the work apparently underway to fix it.

25d

@CG0205 Hello, Chloe. We're sorry to hear you're having network issues at the moment. Can you send us a DM letting us know what's happening with your connection when you try to use it? -Pete

25d

So @ThreeUKSupport have decided not to reply to my DM as I dared ask for a partial refund (compensation) since my connections been down for weeks. Radio silence, ****** typical. I'll definitely be leaving @ThreeUK when my contract ends. Anyone thinking of joining #Three Don't!!

26d

Is @threeuk down for anyone else? Both husband and I can make any calls from 3 networks... #weird #three

27d

Whilst I wish the @ThreeUK / @SMARTYMobileUK website would actually have more information about why the internet was down and really terrible, @ThreeUKSupport did a fantastic job of giving me a good deadline of when it was sorted. Better yet, my internet speeds are even better!

29d

Amazing that in the centre of London, I can't reliably make phone calls with my (otherwise good) @SMARTYMobileUK SIM, even with WiFi calling (I had the same problem previously with their owner @ThreeUK) 🙄 (Unfortunately, @WhatsApp hasn't been reliable enough for that either 🤨)

1m

Hey @ThreeUKSupport Any issues in the BL1 area? Your internet seems to be fine on most devices but unreliable on my laptop today. Any idea if this is a router or signal issue?

1m

I thought that rather than trying to fix old technology, it would be better to upgrade it to the latest 5G. @ThreeUKSupport @ThreeUK

1m

Any danger @ThreeUK ? It’s literally every day that the network goes down for a period of time. Awful service.

1m

We’ve been an issue about SIM cards and broadband for 2 days. We have no internet. I work remote but because of you @ThreeUK @ThreeUKSupport I can’t work. Shame on you! We are in 2024.

1m

Is it normal @ThreeUKSupport to do planned maintenance every week which takes down the network and not inform your customers before hand #poorcustomerservice

1m

What is more difficult: a) Not eating for 4 days straight b) closing your lapsed account with @ThreeUK @ThreeUKSupport you are an absolute joke. We have been trying to close our account that hasn’t been in use for 2 years for 4 months, after multiple phone calls, visits to the Three shop and more - nothing! I hate Three and would highly recommend nobody ever using them.

1m

WiFi calling is on but internal calls are not coming through is this a @ThreeUKSupport issue or @virginmedia issue?

1m

Hi @ThreeUK why am I paying monthly for data that doesn’t work? Second weekend in a row that it is down.