Is Jagex down? ❌

@Jagex @JagexSupport you customer service is nonexistent. i just want my **** account back.

@JagexSupport Forgot account!Name "ChingChongYi", don't remember Email (didnt sign with one) or Password but I can give you important info on what Password looked like, my friend, date of creation etc etc. Please I wanna get back to playing this game again! #runescape #osrs

@JagexSupport please check ticket 5169557 its been a few days with no reply.

@JagexSupport I need help with my account, for absolutely zero reason the game refuses to recognize that my account exists, for some reason i had to change my password every time i wanted to play, but eventually it stopped working. I thought maybe my account wasnt upgraded so I

@JagexSupport I can't make another appeal. My account was banned for macroing by a family member playing on it. I take full responsibility.. they shouldn't have been onto it. I'm hoping that one day, your team will reconsider giving a second chance. I don't mind being skill reset. Very sorry.

@JagexHelpStevie @JagexSupport Can you please figure out why my account got banned. I have not botted on it because it is my main account so I would never bot on it. Or can you help me find a way for it to get a manual review. Please and thank you

@JagexSupport I contacted you about an account recovery for which I received a response to provide a new email to recover my account. However, it's been 2 weeks since I sent a reply and I get an email back saying they haven't heard from me. My ticket ID number is #5153216

@JagexSupport The game has been working fine for me until about an hour ago after I attempted to re log in. Never had this issue before and am not using any sort of VPN. Please help?! I dont know how to resolve this issue and cant find anything online

@JagexSupport Please help, I have logged into my account and me to create a Jagex one so I did that and then when I launched I can’t find my old character account, this should be imported but it just asks me to create a new character?? Where is my old account character???

@JagexSupport it's been 1 week since I tried to switch between computers. A 10 second action has had my account locked for 7 days and you've done nothing to help. I've tried to unlock my account and change my email at least 15 times this week, what have you done to help me?

@JagexSupport My account is currently locked, I made it back in 2008 but the recovery questions I did make but it's been so long...

Is there a bug with the macuahuitl on stab option? I hit normally a 20 20, but with them on stab, I hit a 14 14? @JagexAsh @JagexSupport

@JagexSupport Multiple ban appeals to get my hacked accounts back, rejected every time. Any help?

@JagexSupport I'm not even getting the rejection emails now. It definitely seems like you've completely blocked all communications from a paying customer 🤔

@JagexSupport Hello, my personal email had been stolen a few days ago and they managed to enter Jagex launcher and change the email for the account. I have already made 2 tickets #5161683, #5162910 and they still do not answer me, I have all the evidence in the email

@JagexSupport I have been attempting to recover an alt with very detailed info only to be continuously denied. I've even included runelite level photos, IP/hostname info, all original details, all to no avail. Kindly requesting manual review. Thanks #OSRS #runescape @OldSchoolRS

@JagexSupport Yes it’s on somebody else’s account now. I don’t see why you can’t remove the name from them and give back to me because this was caused by a bug and out of my hands. 20000 hours with this rsn. Cheers,

@JagexSupport Okay, thank you for responding. The email said I only had three days to respond, so I was worried that if my response wasn't read within three days my account would be gone.

@JagexAsh @JagexTwisted @JagexFerret @JagexEasty @JagexSupport can i get some help please my account name is otblake, and i submit my appeal and got denied because i made the account when i was 10. I dont know the dates?!?!

@JagexSupport if I provide transaction ids is it possible to check which account it belongs to?

hey @Jagex @JagexSupport please give me my account back, have provided transaction IDs, account created date, last 4 of card #/bank acc #, can take picture with gov ID if needed HELP, support emails have been useless and keep telling me to send tx ids which I have

@JagexSupport still waiting on an email address for me to contact.

This is the biggest problem with the latest proposal for 70k Xp/hr at Ardy. Jagex is not thinking about the fact that Ardy is the SEVENTH fastest course in the game, yet somehow still the most popular. Raising it will kill other Agility content even more than they are already.

@JagexSupport @Jagex My game crashed when easter event npc tried to teleport me to their church, and now the gane crashes every time I try to log in. I can't acess the game 😢 Never happened before. I'm using SteamDeck.

@JagexSupport Can you have customer support contact me here urgently please. Don't tell me to get a ticket, it doesn't work. Nobody replies.

@JagexAsh @JagexSupport Please look into this player using an animation stall and abusing a bug in PvP worlds. 8 seconds in my recording, left of prayer orb, you can see him animation stalling.

@JagexSupport I lost access to the email associated with my account and now I can’t recover it. I put in a ticket but it said they’d contact me at the email I don’t have access to? Can you please help me.

@JagexSupport @JagexAsh I can’t log into my ironman and I don’t get emails for resetting my 2fa. is there a way to turn off my 2fa so I can delink it to my phone fix it? please and thank you. I got 3b bank and if I can’t log on I’m just done playing sadly

@JagexSupport Can you help me? My account has been blocked due to suspicious activity and I can't change my password. I tried at least three times

@JagexHelpStevie @JagexSupport yes and it seems as though my characters where imported to another account because they are missing. My friends in my cc said he changed the name to ta xbravo and when i try import the account back to mine it says no account found.