Is ProtonMail down?

Q: Why is ProtonMail not working for me?

We're not detecting a broad ProtonMail outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

Q: When was the last ProtonMail outage?

We have no recorded outages for ProtonMail yet.

Q: How do I report a ProtonMail problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

Q: How does Outage.Report know if ProtonMail is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against ProtonMail's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.

Working normally

ProtonMail appears to be working normally — report volume is within the typical range for this time of day.

Official status: operational · checked 22m ago status page

Signals

–

15m

–

Last

none in 24h

No signals in the last houroutage.report/protonmail

Live signals

reportServers / connection — Buford, the United States 🇺🇸2d ago
commentWe have two protonmail accounts at our house - one works and the other one is getting a "…2d ago
reportCan't log in — the United States 🇺🇸2d ago
reportServers / connection — Denver, the United States 🇺🇸2d ago
reportEmail — Kansas City, the United States 🇺🇸2d ago
reportNot working — Frisco, the United States 🇺🇸2d ago
reportNot working — Sterling, the United States 🇺🇸2d ago

ProtonMail Outage Map

The map is created using the locations of users who have submitted reports on the site

ProtonMail outage map · 2026-09-04

What’s typical for ProtonMail

Typical report volume

<1report per day

30-day baseline — the chart’s typical band

ProtonMail reliability

Last incident

none on record

Incidents (12 mo)

Avg duration

—

Total downtime (12 mo)

—

Based on no recorded incidents over the last 12 months.

Outage history

90 days ago today

No incidents recorded in the last 12 months.

Comments

What's happening for you? Share what you're seeing

Anonymous2d

We have two protonmail accounts at our house - one works and the other one is getting a "the system has been receiving too many requests recently. Please try again in a few moments." This has been happening for several hours so far (about 4) ... seems like a DDOS attackn to me.

Anonymous2d

Something went wrong We couldn't load this page. Please refresh the page or check your internet connection. Error: Servers are unreachable. Please try again in a few minutes

Anonymous8d

Server unreachable

Anonymous8d

Unable to log in. Nothing is working in Protonmail.

Anonymous8d

None of the proton products are working.

Anonymous8d

For the past Hour 0915 Australia, "We couldn't load this page. Please refresh the page or check your internet connection. Error: Request timed out Refresh the page"

Anonymous8d

servers unreachable

Terry8d

protonmail not working in Canada. why?

Anonymous8d

page says "Servers are unreachable. Please try again in a few minutes. You can also check our status page". it's been like this for some time.

Anonymous8d

Something went wrong We couldn't load this page. Please refresh the page or check your internet connection. Error: Servers are unreachable. Please try again in a few minutes Refresh the page

Anonymous8d

Cant login

About ProtonMail

ProtonMail is a secure email service that emphasizes privacy and encryption. It was developed by a team of researchers and engineers with a focus on providing users with a way to send and receive emails with enhanced security features

Contacts:

Frequently asked questions

Is ProtonMail down right now?

ProtonMail appears to be working normally — report volume is within the typical range for this time of day. Official status: operational · checked 22m ago.

Why is ProtonMail not working for me?

We're not detecting a broad ProtonMail outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last ProtonMail outage?

We have no recorded outages for ProtonMail yet.

How do I report a ProtonMail problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if ProtonMail is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against ProtonMail's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.

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