Is Virgin Media down? ❌

Well done the @virginmedia Twitter Team for sorting out the problem. Outage closed. New contract in place and speed increased. Couldn't ask for better service after my earlier phone call disappointment.

If you have experienced @virginmedia issues report it here

For the past fortnight my @virginmedia gigabyte connection has done nothing but intermittently drop. The online help page is pointing to an issue with the router, so doing a massive reset of it. Fingers crossed this fixes the issues, but I never had these problems before

Our internet and phones are down....thanks @virginmedia for picking the busiest day of the year! 😂 If you are trying to contact us we are hoping an engineer will be fixing it tomorrow 🤞 Website is fully operational and the shop is open 👍

Great @virginmedia down again 😕 glad my contract is nearly up #virginmedia

This is getting annoying now 🤬 For 3 days in a row, multiple times a day, our @virginmedia broadband keeps turning off 🤬 Try and call, get something about "intermittent problems", told to reset everything - then several hours later it goes off again 🤬

So no internet issues with @virginmedia for a few months and now we just recontract (as we have no other option) and internet goes down yet again. No way of reporting outage as according to their site everything is fine.

So you pay @virginmedia for internet/wifi and because the wifi doesn't reach one of my rooms they want £8 a month for a pod to fix the problem! 😡🤬😡 #RipOff

@virginmedia any particular reason my wifi has decided to just randomly cut the internet off at 2am? I was in the middle of something. Not the first time it’s happened. Just because it’s off-peak doesn’t mean people aren’t using it.

Anyone else hitting issues with Virgin Media ?? We’re being told 24 hours to fix broadband !! @virginmedia #CriticalIssues #maslowheirarchy of needs !

Just what we need on a Friday evening @virginmedia to let us down and the Internet to go down, yey

Hi @virginmedia please stop texting me to say my services have been fixed when you know that they haven't 😒! My Virgin Media broadband has been down for most of the day. It's extremely annoying. 😔 #virginmediadown #broadbanddown #crapservice #dishonesttexts #charlatans

This is what we want folks, get yourself an Internet Provider that posts memes rather than fixing connectivity issues. Really great, @virginmedia

Virgin Media was down for most of yesterday and is still down this morning 🙄

A seven hour outage on broadband and TV services today from the clowns at #virginmedia Not a hint of any compensation of course. Utterly useless provider.

Got Life Connect for dad. He’s with Virgin Media and doesn’t have an ADSL box. Couldn’t get phone line and LC box connected at same time. Called customer support, who sent a cable to fix this. Duplicate of one we already had. Called cs again. ‘Plug the phone into LC box’ 🙄

New bill from @virginmedia includes advice of price increase and link to upgrade package, except for an 'Oops something went wrong' error message!!

Dear @virginmedia I’m off sick and feeling bored and really isolated, mostly because I cannot access my internet because your ****** “service” keeps dropping out, cant access my social media or streaming services, your service is abysmal, and its not my issue it’s yours!

3rd WiFi outage in as many months. What is the matter with your broadband service @virginmedia? Overpriced and hopeless.

You need to fix this @virginmedia - I had to go to the office as unable to work from home with no internet. This costs both time and money... 😡

2) The fix time is back to the usual 7.04pm but with no one in the vicinity it is hard to have faith that @virginmedia will indeed have the broadband back up and running today. Engineers say faults in the area, voice message says upgrades. They can't even decide what to blame

new single is released into the world! I don’t know how we’ve managed it but as a cross-promotion Virgin Media have taken my exhortation to “turn off your router” very literally because my internet has been down since last night.

Anyone else noticed any issues connecting to certain AWS hosted services since last night on @virginmedia? For example FlightRadar24 site loads but no planes display. It seems to use this data feed hosted on AWS and times out after hitting the first VM core hop.

6th significant broadband outage in the last 10 days .@virginmedia it would be useful to know if underlying problem has been identified and whether you have a plan to resolve it.

No service due to outage @virginmedia yet you keep telling me everything is OK on the app.

I’ve made such a big mistake switching from Sky to @virginmedia, not even had Virgin Broadband installed a month and already had connection issues more than once. Took 1 hour and three customer service agents to tell me there is an outage in my area today! Bad bad bad service!

The ongoing awful broadband service from Virgin Media continues. Day 11 of having a fault they will fix by 7.04pm, service comes back before the day is over then goes again the next day. Rinse and repeat . Nice way to avoid compensation payments by pretending each fault is new

.@virginmedia have been locked out of my email on my laptop yet again. Is the problem being resolved?

Me, wondering if Virgin Media will compensate for what is now looking like at least 5 continuous days of Internet outage, given how much it costs now... 👀

Hi @virginmedia we’ve been experiencing internet outages for weeks, keep being told a technician will come but they’re then cancelled as it’s an ‘area problem’ that’s being fixed.. and supposedly has been fixed.. but still zero internet! £70 a month for nothing 🫠 please help