Is Jagex down? ❌

@JagexSupport How do I submit a support ticket?

@JagexSupport Im not receiving a verification code to my email. its 100% the correct email as ive got the codes when I first made the account

@JagexSupport @OldSchoolRS I’m trying to disable my auto for my account as I’ve got a new phone, however my when I request an email it’s not coming through at all. Can you help?

@JagexSupport Congratulations! You made it to 3 weeks without giving me any support. Are you proud of your complete lack of action?

@JagexSupport When I try to login on my jagex account , it says: sorry, you have been blocked. Can you help me please?

$500m company but can't fix their servers when DMM comes around 🤭 Do better Jagex.

Why, when I try beta worlds, does it crash my client and won't let me play test anything @JagexSupport @JagexAsh @Jagex

@JagexSupport my account has still been banned for a year and i never did anything wrong with my account, i got banned for using google chrome remote to afk ammonite crabs and it flagged me as botting i have been trying to contact u and never got any reply to emails please help

Jagex trending again, wonder why 😂 fix your game pls nd ty

@Jagex @JagexSupport you customer service is nonexistent. i just want my **** account back.

@JagexSupport Forgot account!Name "ChingChongYi", don't remember Email (didnt sign with one) or Password but I can give you important info on what Password looked like, my friend, date of creation etc etc. Please I wanna get back to playing this game again! #runescape #osrs

@JagexSupport please check ticket 5169557 its been a few days with no reply.

@JagexSupport I need help with my account, for absolutely zero reason the game refuses to recognize that my account exists, for some reason i had to change my password every time i wanted to play, but eventually it stopped working. I thought maybe my account wasnt upgraded so I

@JagexSupport I can't make another appeal. My account was banned for macroing by a family member playing on it. I take full responsibility.. they shouldn't have been onto it. I'm hoping that one day, your team will reconsider giving a second chance. I don't mind being skill reset. Very sorry.

@JagexHelpStevie @JagexSupport Can you please figure out why my account got banned. I have not botted on it because it is my main account so I would never bot on it. Or can you help me find a way for it to get a manual review. Please and thank you

@JagexSupport I contacted you about an account recovery for which I received a response to provide a new email to recover my account. However, it's been 2 weeks since I sent a reply and I get an email back saying they haven't heard from me. My ticket ID number is #5153216

@JagexSupport The game has been working fine for me until about an hour ago after I attempted to re log in. Never had this issue before and am not using any sort of VPN. Please help?! I dont know how to resolve this issue and cant find anything online

@JagexSupport Please help, I have logged into my account and me to create a Jagex one so I did that and then when I launched I can’t find my old character account, this should be imported but it just asks me to create a new character?? Where is my old account character???

@JagexSupport it's been 1 week since I tried to switch between computers. A 10 second action has had my account locked for 7 days and you've done nothing to help. I've tried to unlock my account and change my email at least 15 times this week, what have you done to help me?

@JagexSupport My account is currently locked, I made it back in 2008 but the recovery questions I did make but it's been so long...

Is there a bug with the macuahuitl on stab option? I hit normally a 20 20, but with them on stab, I hit a 14 14? @JagexAsh @JagexSupport

@JagexSupport Multiple ban appeals to get my hacked accounts back, rejected every time. Any help?

@JagexSupport I'm not even getting the rejection emails now. It definitely seems like you've completely blocked all communications from a paying customer 🤔

@JagexSupport Hello, my personal email had been stolen a few days ago and they managed to enter Jagex launcher and change the email for the account. I have already made 2 tickets #5161683, #5162910 and they still do not answer me, I have all the evidence in the email

@JagexSupport I have been attempting to recover an alt with very detailed info only to be continuously denied. I've even included runelite level photos, IP/hostname info, all original details, all to no avail. Kindly requesting manual review. Thanks #OSRS #runescape @OldSchoolRS

@JagexSupport Yes it’s on somebody else’s account now. I don’t see why you can’t remove the name from them and give back to me because this was caused by a bug and out of my hands. 20000 hours with this rsn. Cheers,

@JagexSupport Okay, thank you for responding. The email said I only had three days to respond, so I was worried that if my response wasn't read within three days my account would be gone.

@JagexAsh @JagexTwisted @JagexFerret @JagexEasty @JagexSupport can i get some help please my account name is otblake, and i submit my appeal and got denied because i made the account when i was 10. I dont know the dates?!?!

@JagexSupport if I provide transaction ids is it possible to check which account it belongs to?

hey @Jagex @JagexSupport please give me my account back, have provided transaction IDs, account created date, last 4 of card #/bank acc #, can take picture with gov ID if needed HELP, support emails have been useless and keep telling me to send tx ids which I have