1d
Unfortunately extremely disappointed with @Hyperoptic and this outage affecting me for >48hours. Struggling for updates as well. Please check your DMs @Hyperoptic
Hyperoptic is a British telecommunications company that specializes in providing superfast broadband services to residential and business customers. The company is known for delivering gigabit-speed (1,000 Mbps) fiber-optic broadband connections, which are significantly faster than traditional broadband technologies like DSL or cable
No problems at Hyperoptic
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11d
Hey @Hyperoptic we’ve had outage around SE5 for 18 hours now. Broadband comes on for 90 seconds then out again. Impossible to get through on your helpline. No communication - terrible service. Can you give us an update on when it’s likely to be fixed?
19d
Yo @Hyperoptic any ETA on a fix for this outage in SE10?
20d
Worst @Hyperoptic experience I've ever had since being with them, had to open a ticket with them about a strange issue going on with the internet where I could only access some website due to DNS fault.
25d
My @Hyperoptic connection gone down again - second time in three months. No engineer visit until Monday. Heartily sick of them.
1m
Don't be fooled by @Hyperoptic! Their wifi connection is terrible, continuous outages, no alternatives, no solutions from the provider... Don't sign up!
1m
Has anyone had any issues trying to do switch online gaming on a hyperoptic router? I just can't get it to connect - keeps on coming up with the same error code, but then i do all the tests and everything looks fine. Is there something obvious i'm not doing?