Outage.Report

Is Optimum down? ❌

Contacts:

In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas.

No problems at Optimum

Outage Reports

Showing data for past 24 hours
Logo
4:00 PM7:00 PM10:00 PM1:00 AM4:00 AM7:00 AM10:00 AM1:00 PM05101520
Optimum outage reports · 2024-03-28

Todays Incidents

There were no incidents detected with Optimum in past 24 hours.

Reports Summary

Overall in past 24 hours we received reports from Russellville, Brooklyn

Outage Map📍

Optimum outage map · 2024-03-28
3d

hey @optimum fix yo ****

7d

.@optimum I JUST got you guy’s service. Please don’t make me reconsider. These outages are horrible.

7d

Yo @optimum, fix your ****. Daily phishing attempts from addresses and no response to any abuse reports.

7d

Once again @OptimumHelp your service is down for 12 hours plus in Dayton Texas area and no reason given. Just that it is down. I swear if I had another choice I’d change in a heart beat after 10 years of using the service. Maybe @Starlink will be here soon.

7d

My wifi has been down two days. My sister came to my apartment and waited for the Optimum worker after work while I worked afterschool. That’s love!

12d

How many people have actual traditional landlines vs. glorified VoIP phone services from Optimum/Verizon? I've had 50x more cable/home phone outages than AT&T wireless outages over the years.

14d

🤔 is Optimum having an outage or it’s just me ??

15d

Hey @optimum what’s up with the 3 outages in 3 days? My bill is too high to be dealing with this everyday

17d

Dear @OptimumHelp What is up with the internet in zip code 74745? I left to go out of town for two while days and my wifi is still acting up...I am going to need a credit and the issue resolved ASAP

18d

Anyone else having issues with their PC Optimum card/App. The card number bar code is not populating and I can’t seem to get a hold of any support for the past 4 days @pc_optimum #pcoptimumpoints #optimummember #frustrated

18d

All service appointments have a standard service charge of $80. However, if our field technician determines that the issue is solely related to Optimum equipment or outside wiring (from the pole to your house), this charge will be waived. As usual no help

20d

Why am I paying almost 130 a month & the internet is down? Fix ya **** @optimum there’s always a problem 🤬

21d

Man it was a tough L not being able to stream yesterday. Big W for my ISP Pick a better option I mean Optimum for finding all new ways to let me down like they are just epic for doing. Come Tuesday I will actually have Fiber Optics and we can get Jim Carried away

21d

Sadly folks after what was about 3-5hrs of trying to get my Internet to work to no avail. No stream tonight 😔 Sorry Shouts out to Optimum for creating this problem to begin with. Lol I was supposed to get fiber optics and they ended up shorting my 1gb speed non-fiber to 500mb XD

21d

I absolutely hate Optimum. Been on the phone with them no less than ten times in the past three weeks to fix an issue. They just keep passing me from one support person to another, and you can tell they all read from the same script. The whole system is ******.

22d

the way @optimum is such a garbage isp and always has a new outage every night 🫠 i love it

22d

if the wifi goes down one more time… @optimum @OptimumHelp

22d

optimum having an outage same time 2 nights in a row is bad ngl.

22d

does anyone use optimum for internet on long island and find it's been incredibly frustrating and not working right for about a month? something is not right and it's driving me insane.

23d

sounds like Optimum technical support when customers are contacting them for outages💀

23d

Anybody else in the south Brooklyn area (I'm in 11229) on @optimum Internet with no service right now? Are they REALLY having yet another outage? The 2nd time in... I think as many weeks if not less... I can't wait to ditch them! It's been a LONG TIME coming!!

24d

Please be advised that Texas College's internet connectivity has been restored throughout campus. Cable connectivity remains down; Optimum is currently working to restore the service as soon as possible.

24d

#optimum can you please start posting an ETA for the outage in Melissa that has been going on for 4 hours.

25d

Lol this optimum outage might be a sign that I need this Sunday off 😭

26d

This some bullshit. No internet until Tuesday. Optimum is not optimal @Optimum

26d

My @optimum internet has been down for over 8 hours

26d

This @optimum outage since 9am is ridiculous..🫠

26d

Wifi shutdown at 9am right before my meeting so had to hurry and head to the city to go into office. I’m back home 8 hours later and the wifi is still down…..What’s going on?? @optimum @OptimumHelp

26d

Over 5000 customers have been affected by an Optimum outage in New York City. Fiber optic internet is highly resilient to outages and weather related events, the future is fiber. #fiber #outage #nyc #networkResiliency

26d

Optimum playing up in dem **** smh. Whole day no internet ?!