Outage.Report
There is no evidence of a The Sims FreePlay outage at this time.
The most recent outage we identified happened on Apr 3, 2025, and lasted for 33 minutes.

The Sims FreePlay is a popular mobile game developed by Electronic Arts (EA) that allows players to create and control virtual characters, known as Sims, in a simulated world. It is a free-to-play game available for both iOS and Android devices

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User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity
We have not observed any outages affecting The Sims FreePlay in the past 24 hours.

The Sims FreePlay Outage Map

The map is created using the locations of users who have submitted reports on the site
The Sims FreePlay outage map · 2025-04-24

Past Incidents

April 2025
April 03 - 1 Incident, 33 minutes total

Started approximately at 6:30 AM and ended around 7:04 AM lasting about 33 minutes

During the incident we received reports from 🇺🇸 United States, 🇬🇧 United Kingdom, 🇦🇺 Australia, 🇸🇬 Singapore, 🇫🇮 Finland, 🇷🇴 Romania, 🇹🇭 Thailand, 🇪🇸 Spain, 🇳🇱 Netherlands, 🇩🇪 Germany and 2 other countries

December 2023
December 07 - 1 Incident, 8 minutes total

Started approximately at 6:11 AM and ended around 6:20 AM lasting about 8 minutes

During the incident we received reports mainly from 🇺🇸 United States - East Falmouth, Des Moines, Ann Arbor, Hopkins, Bethlehem, Phoenix, Tucson, San Francisco, San Jose, Nampa

1m

Sims 4 patch notes say the boba counter is working again. ummm false! It's still not working right. No vendor and can't click on it. What the heck. @TheSims @TheSimsDirect @TheSimCommunity

4m

sits down to play The Sims for 30 minutes coughs 7 hours later: I've built my dream house, micromanaged every sim's life, and somehow ended up with 4 kids. obsessed isn’t even the word—more like ✨lifelong commitment✨. #thesims #lifesimulator

5m

I would love to see @TheSims team give some windows/doors from base game & older packs an update to include a ton of broken glass swatches as well as some worn down swatches! 👀

6m

Heyyyyy @TheSims did something glitch when I placed this lot down? The basement disappeared. Did I place it weird? Can I not place a basement in Mt Komorebi? What'd happening?

7m

the sims is so unplayable on console i cant travel anywhere without the game shutting down @TheSims girl what the ****

8m

Is EA down? I can’t get sims to open it’s just stuck on “preparing game” or “launching game” @TheSims @EA

8m

Figuring out which mod is making my newly patched @TheSims game not working always sucks.

10m

I have this problem, my follows disappear when I start the game. how can I solve it? @EAHelp @EA @TheSims #thesims4

10m

@fatjeezuz @TheSimsFreePlay Suggest fixes for game problems, not this ****

10m

Hey @EAHelp why is my #EAApp not working? I played normally with #TheSims4 until yesterday, what's going on? @EA @TheSims @TheSimsDirect

10m

BRO I CANT WITH SIMS 4 FIRST MY SIMS RANDOMLY SHOWING UP LIKE THIS NOW THE EA APP NOT WORKING @TheSims YOU WILL BE DEALT WITH

10m

I'm dealing with the strangest glitch right now. I have this whole neighborhood renovated, but when I load into a lot, the surrounding lots are appearing as the default lots. Anybody seen this before?😭 it's actually going to drive me crazy. #TheSims #TheSims4 @Thesims

10m

Fix your ******* game I’m so serious @EA @TheSims

10m

FIX. THE. CRASHING. PLEASE OR JUST GIVE ME A REFUND ON ALL MY STUFF!! THIS IS ALL I WANNA PLAY RN OMFG! XBOX CONSOLE! SIMS TEAM! SIMS SUPPORT! PLEASE @Xbox @XboxSupport @TheSims @TheSimsDirect @thesims it’s BEEN A WEEK

10m

Is anyone else playing @Sims 4 having issues not being able to split households? It won't even let me edit the household... #sims4 #thesims

10m

My save just broke, it gives me an error code every time I try to load a lot??? @TheSims

10m

Oh boy time to log in and get my daily reward for @TheSims. Oh #xboxlive is down.

10m

Would love to play and check out new stuff for @TheSims , but unfortunately, the @EA app won't even let me log in. Tried what I am capable of doing in order to fix it, but nope. Guess I'm ending up sitting out the "event rewards"... Real frustrating!

10m

what is happening? its been doing this for a few days but today I cant even open and play my game. Is there a fix for this?? @TheSims @EA #thesims4

10m

I've not even had this popup in my game so I can't even claim the first item. But like I hate how players are now going to feel pressured into logging into the game each day/week. Some people can't access the game every single day or week. Well done @TheSims 🙃

10m

I updated my game and deleted my mods. However I kept my CC. It worked at first but as I activated CC and my Poses and Build/Buy my save showed a error messages, so I removed my CC. The save loaded and now all sims in the save are gone. Nobody lives there. All deleted. @TheSims

10m

Servo is also having a bad day. He got stuck in a rain storm and shorted out. No worries! Ross will be able to fix him! #TheSims #TheSims4

10m

This is a reminder that tomorrow there is going to be a patch update for @TheSims 4 introducing free content, a ton of bug fixes and optimisations! This patch could break lots of mods, so please remember to backup your saves and remove your mods!

10m

Sorry, For not Sharing my latest Creation...🥹 Wacky Trailer park... My Net is Down...😠 Using a WiFi hotspot... Net provider said it might of been a lighting strike... 🌩️ So here's a little vid to pass the time...😁 #showUsYourBuilds #TMone54 #TheSims4 #TheSims #trailers

11m

This tweet going to send me back down the sims freeplay hole many an itunes gift cards were spent…

11m

BRUHHHH my ******* sims 4 just reset itself 😡😡😡😡 i lost all my saves and none of my cc is showing up in the **** game 😡 @TheSims @EA @EAHelp @TheSimCommunity FIX MY GAME

11m

In just a few weeks @TheSims 4 Werewolves will be 2 years old. The last time we had a Game Pack 🥲❤️

11m

Fortunately, my game rarely crashes but I hope @TheSims fixes the door locking issue for Residential Rentals.

11m

Oh. My. *******. ***. I am so **** sick of EA. I have played sims 4 for SO MANY HOURS and it ******* shuts down when I'm editing the town... like... WHY IS THIS NOT FIXED?! @EA #thesims #thesims4

11m

Not this ******* game not working again @TheSims FIX YOUR ****