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service iconIs The Sims FreePlay down?

Is The Sims FreePlay down?

✅ Working normally

The Sims FreePlay appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 432 days ago.

Last updated · 0 signals in the last 24h · within the normal range

The Sims FreePlay is a popular mobile game developed by Electronic Arts (EA) that allows players to create and control virtual characters, known as Sims, in a simulated world. It is a free-to-play game available for both iOS and Android devices

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 The Sims FreePlay Outage Map

The map is created using the locations of users who have submitted reports on the site
The Sims FreePlay outage map · 2026-06-10
We have not observed any outages affecting The Sims FreePlay in the past 24 hours.

The Sims FreePlay reliability

432d ago
Last incident
0
Incidents (12 mo)
—
Avg duration
—
Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

Recent outage history

  • resolvedApr 3, 2025Service disruption34m
  • resolvedDec 7, 2023Service disruption8m

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services
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Ok simmers my seasons pack is not working no mods and I did the repair any advice @TheSims
6mo
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Sims not working @TheSimsDirect @TheSimCommunity @TheSims
9mo
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Yo @EA @TheSims get your game together. Ever since this week’s update my game keeps shutting down and error messages pop up. #sims4 @TheSimCommunity
10mo
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Is anyone else’s debug items not working in #TheSims ?
10mo
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is anyone else currently having a weird bug on the sims 4 when trying to place down the whiteboard from business and hobbies?? it keeps saying ‘script call failed’ it’s making me sad. @TheSims pls fix or i die
11mo
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Anyone else not having the #Sims4 event not working for them??? @TheSims
11mo

Frequently asked questions

Is The Sims FreePlay down right now?

The Sims FreePlay appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 432 days ago.

Why is The Sims FreePlay not working for me?

We're not detecting a broad The Sims FreePlay outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last The Sims FreePlay outage?

The last recorded The Sims FreePlay incident was about 432 days ago.

How do I report a The Sims FreePlay problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if The Sims FreePlay is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against The Sims FreePlay's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.