Services
Is The Sims FreePlay down?
There is no evidence of a The Sims FreePlay outage at this time.
The most recent outage we identified happened on Apr 3, 2025, and lasted for 33 minutes.
The Sims FreePlay is a popular mobile game developed by Electronic Arts (EA) that allows players to create and control virtual characters, known as Sims, in a simulated world. It is a free-to-play game available for both iOS and Android devices
User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
The Sims FreePlay Outage Map
The map is created using the locations of users who have submitted reports on the site
We have not observed any outages affecting The Sims FreePlay in the past 24 hours.
Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

Pilates when .@TheSims ?
13h

Do you get completely hysterical when X is not working? Do you need help? Try Sims Freeplay. I guarantee you'll never have a panic attack ever again about anything. The time-based quests, the money spent, the billion things you must remember, all part of a fun gaming experience.
7d

Sims 4 patch notes say the boba counter is working again. ummm false! It's still not working right. No vendor and can't click on it. What the heck. @TheSims @TheSimsDirect @TheSimCommunity
2m

sits down to play The Sims for 30 minutes
coughs 7 hours later: I've built my dream house, micromanaged every sim's life, and somehow ended up with 4 kids.
obsessed isn’t even the word—more like ✨lifelong commitment✨.
#thesims #lifesimulator
5m

I would love to see @TheSims team give some windows/doors from base game & older packs an update to include a ton of broken glass swatches as well as some worn down swatches! 👀
6m

Heyyyyy @TheSims did something glitch when I placed this lot down? The basement disappeared. Did I place it weird? Can I not place a basement in Mt Komorebi? What'd happening?
7m

the sims is so unplayable on console i cant travel anywhere without the game shutting down @TheSims girl what the ****
8m

Is EA down? I can’t get sims to open it’s just stuck on “preparing game” or “launching game” @TheSims @EA
9m

Figuring out which mod is making my newly patched @TheSims game not working always sucks.
9m

I have this problem, my follows disappear when I start the game. how can I solve it? @EAHelp @EA @TheSims #thesims4 https://t.co/ppvz8vmX6T
11m

@fatjeezuz @TheSimsFreePlay Suggest fixes for game problems, not this ****
11m

Hey @EAHelp why is my #EAApp not working? I played normally with #TheSims4 until yesterday, what's going on? @EA @TheSims @TheSimsDirect
11m

BRO I CANT WITH SIMS 4 FIRST MY SIMS RANDOMLY SHOWING UP LIKE THIS NOW THE EA APP NOT WORKING @TheSims YOU WILL BE DEALT WITH https://t.co/FxJHTTwBn2
11m

I'm dealing with the strangest glitch right now. I have this whole neighborhood renovated, but when I load into a lot, the surrounding lots are appearing as the default lots. Anybody seen this before?😭 it's actually going to drive me crazy. #TheSims #TheSims4 @Thesims https://t.co/F37RtsDRom
11m

Fix your ******* game I’m so serious @EA @TheSims
11m

FIX. THE. CRASHING. PLEASE OR JUST GIVE ME A REFUND ON ALL MY STUFF!! THIS IS ALL I WANNA PLAY RN OMFG! XBOX CONSOLE! SIMS TEAM! SIMS SUPPORT! PLEASE @Xbox @XboxSupport @TheSims @TheSimsDirect @thesims it’s BEEN A WEEK
11m

Is anyone else playing @Sims 4 having issues not being able to split households? It won't even let me edit the household...
#sims4 #thesims
11m

My save just broke, it gives me an error code every time I try to load a lot??? @TheSims
11m

Oh boy time to log in and get my daily reward for @TheSims. Oh #xboxlive is down. https://t.co/cAWiz9M82H
11m