Outage.Report

Is Ubisoft down? ❌

Contacts:

Ubisoft is a multinational video game publisher, headquartered in France. The company was founded in 1986 and has become one of the largest and most successful game publishers in the world. Ubisoft is known for developing and publishing popular game franchises such as Assassin's Creed, Far Cry, Tom Clancy's Rainbow Six, Just Dance, and Watch Dogs

No problems at Ubisoft

1h

1st issue @UbisoftSupport @PlayXDefiant .... can't use a ps5 controller on pc

1h

can ubisoft fix their game

1h

@UbisoftSupport Thanks for the response. Would you all consider making the message only pop up when you try to access leaderboards or other online functionality that has been discontinued?

1h

@Rainbow6Game @UbisoftSupport I did nothing I played 1 match and this happens what???

1h

@UbisoftSupport i’m not getting the emails for my 2 step

2h

@UbisoftSupport my email address has been changed without me knowing and i now have zero access to my account at all. i can’t reset my password or anything. i’ve made 2 cases regarding this and am yet to hear back at all. Can i get a DM or something to sort this ASAP

3h

@UbisoftSupport please I still haven’t heard anything from your support team, I would just like access to my account again

3h

@UbisoftSupport Ok played the game up until Basim is asked to do his first assignment. I saved the game then proceeded to exit to desktop upon which AMD reported a crash. I did a restart before anything froze and my MSI controller started buzzing like crazy. Clearly something isn't right.

7h

thx ubi,i can't even play 1 round game crashed after entering the match and no error was reported @UbisoftSupport

12h

@Rainbow6Game @UbisoftSupport Is ubisoft still having a influx of cases being made? Been waiting for a response regarding a pretty urgent case (20573297) since my account has been hacked so I can't access any ubi game at all but I've recieved no response at all.

12h

@UbisoftSupport cant link new ps account as it just keeps saying relink the old one and two support cases havent had a reply yet , is anyone able to actually help rather then me wait longer

13h

@UbisoftSupport I try and respond but the link just takes me to the website and it is blank, idk why i cant just get a representative for like 15 min just to get my problem solved

13h

@UbisoftSupport Hi. Is there any update on this fault on ps5 please?

13h

@UbisoftSupport respond to my case please, case #20658543

13h

@UbisoftSupport been waiting to get siege marketplace for over 2 weeks wanna approve my acc plz?

13h

@UbisoftSupport even after verifying my files it still crashes or crashes my pc when i tab out

13h

@UbisoftSupport yes my friends are also on xbox

13h

So after 4 months of support or LACK OF here is the log of the AWFUL support from @UbisoftSupport @Ubisoft_UK @Ubisoft from just lack of response to the worst knowledge ive ever come across

13h

@UbisoftSupport im not receiving my 2 step verification email so im unable to login to my account. I cant even contact support without logging in anyway you can help

16h

Hey @UbisoftSupport Zombi U on Wii U pops up an online service no longer available notification every single time the game boots up. I know the servers are now down but please change this so the notification doesn't pop every time the game boots. It's kind of annoying.

19h

The last ubisoft game I’m buying is rayman origins. Until they fix their joke of a company, I refuse to buy another game from them.

22h

i need an answer @Ubisoft please fix your Uno game please how do you **** up Uno this bad how do you do it

23h

@Spoodsss @TheCrewGame @Ubisoft @UbisoftSupport *** ******* DAMMIT WHICH WHICH ******* WORD TRIGGERED THEM

23h

Ubisoft's latest "You own it until you don't" game is going down a storm on Steam, I see. 🤣 #TheCrew #Gaming #Ubisoft

1d

@Rainbow6Game I stopped playing after 90 games because if I were to win a game I would get 10 (RP) but if I lose I would take 40 (RP) away, honestly it's not worth continuing to play. this 2.0 rated system is destroying both people and the game. @UbisoftSupport @Rainbow6Game

1d

@UbisoftSupport Can we please fix this asap on my account. What is needed to get this to work

1d

@Ubisoft @UbisoftSupport too u ********

1d

@UbisoftSupport I did it but it didn't work.

1d

@AskPlayStation where is ubisoft plus not working properly?

1d

@UbisoftSupport Why am i unable to join a game and why is it saying theres a game in progress when i havent even managed to start 1 game in over 20 minutes?