Outage.Report

Is CenturyLink down? ❌

Contacts:

CenturyLink was an American telecommunications company providing a wide range of services, including internet, phone, and television, to both residential and business customers. They operated in various states across the United States and served millions of subscribers. It's worth noting that in 2020, CenturyLink rebranded as Lumen Technologies. The rebranding aimed to shift the company's focus towards providing advanced technology solutions and networking services for enterprises and government organizations.

No problems at CenturyLink

3d

I love how CenturyLink keeps me updated about the outages in my area via email. On the plus side, I guess, I eventually get to find out when the outage started. Not sure why that's useful, but CenturyLink clearly thinks that it is.

3d

fix your bi-polar *** wifi @CenturyLink

4d

How I feel after being on support chat with CenturyLink 3 times in the last 3 days for no internet.

7d

I need US online wisdom, friends. What is a good, fast, *reliable* home internet service company? @CenturyLink has me down/out for a week, lied 3 times now about sending a technician, and they don't give a ****. I need a new setup *fast.* Grateful for your wisdom!

9d

Internet out.. spent 2 hours troubleshooting it to be told that they needed to send a tech out on Thursday to fix it… my solution- cancelling and signing up with @Xfinity. Purchased and setup in 30 min. Not to name names but @CenturyLink could never.

12d

Hey @CenturyLink, fix the internet in Gypsum, CO, ffs.

13d

Why is there no weekend internet repair customer service on the weekends @CenturyLink Get a power outage and it comes back no internet. just call back Monday or deal with your help by text. Your help by text is been going 30 and hast pull up my account yet

19d

Still no internet. Send halp @CenturyLink pls.

23d

Woke up at 6am - still no internet. Spent 1.5 hr on the phone, tech due between 8-5...5:15 I open chat..appt cancelled. WTF..no notification, just cancelled by CenturyLink...

29d

An example of how easily technology can goof. In 2018, Centurylink had a massive outage at 15 data centers across the US, impacting cloud, DSL, and of course, 911 services. It was caused by a bad network card sending bad packets which sucked up all of their bandwidth.

1m

Absolute radio silence from @CenturyLink for the now three day outage. Hopefully within the week we will have dropped your overpriced garbage service and no longer have to deal with you ever again. Keep up the amazing job at convincing people to switch to a better service! 👏 👍

1m

The lack of urgency to help ensure customers satisfaction with their service is astonishing. They are doing a TERRIBLE job of fixing an outage. 8 hours and @CenturyLink clearly doesn’t give a **** about its customers. 👎🏼 #BanBadCompanies

1m

After 7 days of outage, @CenturyLink has informed us that service was restored in our area. Except it didn't work for us. We went to all the troubleshooting this morning to no avail. They have treated us with the absolute disdain. See below:

1m

Have been without @CenturyLink internet since Thursday PM and outage is not expected to be fixed until 6 PM tomorrow. Here is to working in the library tomorrow!

1m

2nd time in 2 weeks @CenturyLink has been down.

1m

.@centurylink landline (and my neighbors, probably lots more) have not had service for 5 days. Western metro Mpls, they say there is a “cable problem”, was supposed to be fixed today but, nope. 5 DAYS!! @startribune @kare11 @wcco @kstp @fox9

1m

I’m part of a bulk internet account through my HOA with @CenturyLink and I haven’t had internet since this weekend and they said they can’t come fix it until… wait for it…. APRIL 8th!

1m

CenturyLink has to be one of the worst internet companies out there. We have no Internet YET AGAIN

1m

I swear my phone service works better than the WiFi . Fix it @CenturyLink And my bad for getting century my area doesn’t qualify for ***

1m

Our BFF is 96 & needs to be able to call out. Looks like his landline with @CenturyLink hasn't worked since our power outage yesterday. Their 800 number is only good M-F. Tried clicking on "Let's Chat" online to try and get tech support and nothing happens. This is total BS. 😡

1m

.@CenturyLink it’s absolutely ridiculous that we’ve canceled our service and you all keep charging us. We cancelled back in September! We now have a $400+ balance and we moved. We’ve spoken to 7 different people 7 times now. Fix this! Terrible company

1m

STILL no internet service from @CenturyLink DURING March Madness. This is Day 6! I'm posted up at Sunrise Coffee in Gulf Place right now. Another 12-15 hour day ahead spent in restaurants using their internet service.

2m

Gotta love CenturyLink with their full 24 hour outages...

2m

Ok who knows how I can get something done about centurylink claiming "up to" 8 Mbps down, .75 Mbps up that hasn't exceeded 3Mbps in years is not high speed broadband internet.

2m

so let me get this straight @CenturyLink yall send someone to my house to try to fix an issue I'm having, fail at fixing the issue. then want to charge me $95 isolation charge for something that was never repaired? i need to report yall to the @bbb_us

2m

Centurylink screwed up our last 2 bills. Now our internet is down. Do we have to find a new provider?

2m

That's it I'm done with CenturyLink, the service is unreliable, you can't talk to a human, and they hardly ever send any people out to help with technical errors. Whenever there are three or devices on the wifi, all of them lose Internet access, and it takes 24 hours for reset

2m

I've got fiber optic internet from @CenturyLink which is great except I'm in the middle of a multi-day outage, which is the third such outage in less than 6 months... WTF @CenturyLink is going on this is worse than the cable company's network reliability. Considering switching.

2m

Anybody in Omaha still having issues with @CenturyLink outage? They told me it was supposedly fixed but still getting very slow speeds directly connected to modem and their tech support is very slow to respond.

2m

Seems to be a @CenturyLink outage, we have had issues since Friday.