Outage.Report

Is CenturyLink down? ❌

Contacts:

CenturyLink was an American telecommunications company providing a wide range of services, including internet, phone, and television, to both residential and business customers. They operated in various states across the United States and served millions of subscribers. It's worth noting that in 2020, CenturyLink rebranded as Lumen Technologies. The rebranding aimed to shift the company's focus towards providing advanced technology solutions and networking services for enterprises and government organizations.

No problems at CenturyLink

2h

netblocks: ⚠ Confirmed: Live metrics show a major internet outage on CenturyLink/Lumen in #Iowa; a spokesperson has attributed the disruption, which also affects phone services including emergency calls, to a water line break at the Lumen Technologies b…

2h

Things are going well at @CenturyLink today. Guessing this Ankeny outage isn’t ending anytime soon.

5h

For anyone in Iowa dealing with the @CenturyLink outage, a water line burst in their downtown offices and they are using generators.

5h

ALERT: CenturyLink is experiencing a landline phone outage. The City of Dubuque is experiencing disruptions to its phone system. The Dubuque County 911 Center's ability to accept 911 calls is NOT affected. The non-emergency dispatch number (563-589-4415) may be impacted.

5h

In the six years of having CenturyLink as an internet provider, I've never had any issue. Until today. Holy cow has it been horrible business from them all-around.

5h

Today is my Friday and @CenturyLink is down in Waukee. This is the lord’s sign I needed a 4 day weekend 🥳

6h

Everytime @CenturyLink raises my ******* internet bill they then proceed to have a state wide outage. Does that extra money from everyone just short y'all out or what?

6h

Apparently there is a @CenturyLink outage across the Des Moines metro. My phone hold time is an hour or I can chat with the terrible bot 🫠

6h

At least I’m not the only one having internet issues in Iowa. Seems like the whole state is for those of us that have Centurylink.

6h

CenturyLink, Lumen, Quantum, whatever they're called this month.... They have way too many large-scale outages.

6h

CenturyLink internet out in parts of Des Moines? It's a little hard to do Zoom calls with no internet.@CenturyLink

3d

Why is my Google page not working but everything else is? @CenturyLink

6d

I thought @comcast customer service was bad, but @CenturyLink may be worse. Internet problems started 5:days ago. Talk to a real person, forget about it, 3 chat sessions later, service went completely out. Totally frustrated, still no service appointment.

7d

Day 2 of no internet. @CenturyLink can’t send a technician to get my Internet back up for 9 DAYS. 5 times through the automated chatbot menu today trying to to speak to a supervisor. 4 hours and 45 minutes to get a final answer: no repair available till May 31.

7d

Still no internet after a two week outage @CenturyLink Your “customer service” sucks too! #CenturyLinkSucks

8d

On day 3 of no service from @CenturyLink no ETA of when it will be back, no helpful customer service. They say it's a neighborhood outage but all my neighbors have service?

8d

Centurylink internet down in Des Moines?

12d

No internet since May 8th with an estimated fix on May 20th. You won’t tell us what’s wrong and the chat in the app is worthless. But you managed to tell me my payment is coming out in a few days. @CenturyLink #Centurylinksucks

12d

Part of my routine is guessing when @CenturyLink is going to have their next outage. Last one was for three days mid April. Now a month later, out again. Probably average 6 - 8 multiple day outages per year. Wish there were more options than just ***…

16d

I love how CenturyLink keeps me updated about the outages in my area via email. On the plus side, I guess, I eventually get to find out when the outage started. Not sure why that's useful, but CenturyLink clearly thinks that it is.

16d

fix your bi-polar *** wifi @CenturyLink

17d

How I feel after being on support chat with CenturyLink 3 times in the last 3 days for no internet.

20d

I need US online wisdom, friends. What is a good, fast, *reliable* home internet service company? @CenturyLink has me down/out for a week, lied 3 times now about sending a technician, and they don't give a ****. I need a new setup *fast.* Grateful for your wisdom!

22d

Internet out.. spent 2 hours troubleshooting it to be told that they needed to send a tech out on Thursday to fix it… my solution- cancelling and signing up with @Xfinity. Purchased and setup in 30 min. Not to name names but @CenturyLink could never.

25d

Hey @CenturyLink, fix the internet in Gypsum, CO, ffs.

25d

Why is there no weekend internet repair customer service on the weekends @CenturyLink Get a power outage and it comes back no internet. just call back Monday or deal with your help by text. Your help by text is been going 30 and hast pull up my account yet

1m

Still no internet. Send halp @CenturyLink pls.

1m

Woke up at 6am - still no internet. Spent 1.5 hr on the phone, tech due between 8-5...5:15 I open chat..appt cancelled. WTF..no notification, just cancelled by CenturyLink...

1m

An example of how easily technology can goof. In 2018, Centurylink had a massive outage at 15 data centers across the US, impacting cloud, DSL, and of course, 911 services. It was caused by a bad network card sending bad packets which sucked up all of their bandwidth.

1m

Absolute radio silence from @CenturyLink for the now three day outage. Hopefully within the week we will have dropped your overpriced garbage service and no longer have to deal with you ever again. Keep up the amazing job at convincing people to switch to a better service! 👏 👍