Outage.Report

Is CenturyLink down? ❌

Contacts:

CenturyLink was an American telecommunications company providing a wide range of services, including internet, phone, and television, to both residential and business customers. They operated in various states across the United States and served millions of subscribers. It's worth noting that in 2020, CenturyLink rebranded as Lumen Technologies. The rebranding aimed to shift the company's focus towards providing advanced technology solutions and networking services for enterprises and government organizations.

No problems at CenturyLink

Last incident: 9/15/2023

Past Incidents

September 2023
September 14 - 1 Incident, 35 minutes total

Started approximately at 2:27 AM and ended around 3:02 AM lasting about 35 minutes

During the incident we received reports Oregon - Gladstone, Grants Pass, McMinnville, Portland

14d

CenturyLink can't send a tech until Saturday night to fix our Internet outage. Today is Thursday. If I had any option other than Mediacom, which is worse, I would take it. This is a sad state of affairs.

15d

Routes to Miami are experiencing extremely high latency and packet loss. Not the first time either, this also happened the day before. Causing most Google services to load really slow. Are you guys aware of this issue? @lumentechco @CenturyLink

15d

My internet is out and the technician is late to come fix it. Reached out to customer service to find out why the delay. And Joshua S told me to “grow up” when asking when the technician would arrive. Unacceptable. @CenturyLink

15d

Hey @CenturyLink @CenturyLinkHome are we really doing this again? We had outages all last summer here in Vegas and now today it's happening again.

18d

Hoping @Verizon has a sign up special soon for home internet because this @CenturyLink outage is never ending 🙄

20d

Centurylink must got they phones disconnected or something because whyyyy is my internet still not working and I can’t get ahold of nobody 😒

21d

Breaking news: Many in iowa who use centurylink internet are reporting outages due to a water main break. Including me

21d

Hey @centuryLink we been down with no Internet few days, what are you guys doing.

21d

netblocks: ⚠ Confirmed: Live metrics show a major internet outage on CenturyLink/Lumen in #Iowa; a spokesperson has attributed the disruption, which also affects phone services including emergency calls, to a water line break at the Lumen Technologies b…

21d

Things are going well at @CenturyLink today. Guessing this Ankeny outage isn’t ending anytime soon.

21d

For anyone in Iowa dealing with the @CenturyLink outage, a water line burst in their downtown offices and they are using generators.

21d

ALERT: CenturyLink is experiencing a landline phone outage. The City of Dubuque is experiencing disruptions to its phone system. The Dubuque County 911 Center's ability to accept 911 calls is NOT affected. The non-emergency dispatch number (563-589-4415) may be impacted.

21d

In the six years of having CenturyLink as an internet provider, I've never had any issue. Until today. Holy cow has it been horrible business from them all-around.

21d

Today is my Friday and @CenturyLink is down in Waukee. This is the lord’s sign I needed a 4 day weekend 🥳

21d

Everytime @CenturyLink raises my ******* internet bill they then proceed to have a state wide outage. Does that extra money from everyone just short y'all out or what?

21d

Apparently there is a @CenturyLink outage across the Des Moines metro. My phone hold time is an hour or I can chat with the terrible bot 🫠

21d

At least I’m not the only one having internet issues in Iowa. Seems like the whole state is for those of us that have Centurylink.

21d

CenturyLink, Lumen, Quantum, whatever they're called this month.... They have way too many large-scale outages.

21d

CenturyLink internet out in parts of Des Moines? It's a little hard to do Zoom calls with no internet.@CenturyLink

24d

Why is my Google page not working but everything else is? @CenturyLink

27d

I thought @comcast customer service was bad, but @CenturyLink may be worse. Internet problems started 5:days ago. Talk to a real person, forget about it, 3 chat sessions later, service went completely out. Totally frustrated, still no service appointment.

28d

Day 2 of no internet. @CenturyLink can’t send a technician to get my Internet back up for 9 DAYS. 5 times through the automated chatbot menu today trying to to speak to a supervisor. 4 hours and 45 minutes to get a final answer: no repair available till May 31.

29d

Still no internet after a two week outage @CenturyLink Your “customer service” sucks too! #CenturyLinkSucks

29d

On day 3 of no service from @CenturyLink no ETA of when it will be back, no helpful customer service. They say it's a neighborhood outage but all my neighbors have service?

1m

Centurylink internet down in Des Moines?

1m

No internet since May 8th with an estimated fix on May 20th. You won’t tell us what’s wrong and the chat in the app is worthless. But you managed to tell me my payment is coming out in a few days. @CenturyLink #Centurylinksucks

1m

Part of my routine is guessing when @CenturyLink is going to have their next outage. Last one was for three days mid April. Now a month later, out again. Probably average 6 - 8 multiple day outages per year. Wish there were more options than just ***…

1m

I love how CenturyLink keeps me updated about the outages in my area via email. On the plus side, I guess, I eventually get to find out when the outage started. Not sure why that's useful, but CenturyLink clearly thinks that it is.

1m

fix your bi-polar *** wifi @CenturyLink

1m

How I feel after being on support chat with CenturyLink 3 times in the last 3 days for no internet.