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There is no evidence of a Citizens Bank outage at this time.
We also haven't observed any incidents recently.

Citizens Bank is a retail and commercial bank operating primarily in the United States. It is a subsidiary of Citizens Financial Group, Inc., a financial services company with headquarters in Providence, Rhode Island. Citizens Bank offers a wide range of banking products and services to individuals, businesses, and institutions.

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User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity
We haven't noticed any outages affecting Citizens Bank in the past 24 hours

Citizens Bank Outage Map

The map is created using the locations of users who have submitted reports on the site
Citizens Bank outage map · 2025-05-08
5d

Hey @CitizensBank I was suppose to receive money today via Zelle & didn't go thru & find out that Zelle is currently unavailable. Is there an outage or technical difficulties today?

7d

Hello @CitizensBank are you awake? Is there an outage? I couldn’t get my morning coffee or pay for my work parking. 😫

3m

Is the @CitizensBank app down? #CantGetIn

3m

Why are you open today? Why can't any employee answer any straight question about all of your "systems being down" or mobile banking being nonfunctional? WHY SHOULD YOU HAVE ANY CUSTOMERS?@AskCitizensBank @CitizensBank @americanbanking @FTC

3m

Hey @CitizensBank when do you plan on informing your customers that all of your services are currently down?