Citizens Bank down? Outage map, service status, incidents history

Is Citizens Bank down?

✅ Working normally

Citizens Bank appears to be working normally — report volume is within the typical range for this time of day.

Last updated just now · 0 signals in the last 24h · within the normal range

Citizens Bank is a retail and commercial bank operating primarily in the United States. It is a subsidiary of Citizens Financial Group, Inc., a financial services company with headquarters in Providence, Rhode Island. Citizens Bank offers a wide range of banking products and services to individuals, businesses, and institutions

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Citizens Bank Outage Map

The map is created using the locations of users who have submitted reports on the site

Citizens Bank outage map · 2026-07-05

We haven't noticed any outages affecting Citizens Bank in the past 24 hours

Jul

Jun

May

What’s typical for Citizens Bank

Where reports usually come from

🇺🇸United States100%

What people usually report

System32%

Card32%

Not Working / Completely Down19%

App16%

Citizens Bank reliability

none on record

Last incident

Incidents (12 mo)

—

Avg duration

—

Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Is @CitizensBank down again ?! Seem like every week it’s an issue with the cards and transfers

@CitizensBank I can’t believe your systems are down again not letting people use their cards or be able to buy food. What a disagree you are.

@CitizensBank You guys are the worse. Another outage this time with my DC? This a disgrace.

@AskCitizensBank your app is down in NY fix it

17d

@CitizensBank Man can y'all get your **** together? There's like an outage every few weeks.

17d

@CitizensBank why is mobile banking down? what is the eta for restoring it?

17d

@CitizensBank your app is down.

17d

is @CitizensBank online banking down for anyone else this morning?

28d

Is @CitizensBank down? Their app and their website keep giving me sorry try again later messages.

4mo

Hey @CitizensBank your app is down. Any idea when it is going to work so I can actually transfer my kid some money 🙄

5mo

Another FAIL day at @CitizensBank Philadelphia “network down” what the ****? Useless ******* bank.

8mo

Frequently asked questions

Is Citizens Bank down right now?

Citizens Bank appears to be working normally — report volume is within the typical range for this time of day.

Why is Citizens Bank not working for me?

We're not detecting a broad Citizens Bank outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Citizens Bank outage?

We have no recorded outages for Citizens Bank yet.

How do I report a Citizens Bank problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Citizens Bank is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Citizens Bank's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.