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service iconIs Ecobee down?

Is Ecobee down?

✅ Working normally

Ecobee appears to be working normally — report volume is within the typical range for this time of day.

Last updated · 0 signals in the last 24h · within the normal range

Ecobee is a Canadian home automation company known for its smart thermostats and other smart home devices. The company was founded in 2007 and has gained popularity for its innovative and energy-efficient products

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Ecobee Outage Map

The map is created using the locations of users who have submitted reports on the site
Ecobee outage map · 2026-06-14
We have not observed any outages affecting Ecobee in the past 24 hours.

Ecobee reliability

none on record
Last incident
0
Incidents (12 mo)
—
Avg duration
—
Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services
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Cloud flare outage experience today: - At Home: Couldn't send a command from phone to turn off the furnace. (Ecobee talks to remote server). - At Exergy Office: Home assistant app on our phone sends command directly to local node, passes command over local API to our thermostat
6mo
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Hey @ecobee, seems that my app is not working. Whats up?
11mo

Frequently asked questions

Is Ecobee down right now?

Ecobee appears to be working normally — report volume is within the typical range for this time of day.

Why is Ecobee not working for me?

We're not detecting a broad Ecobee outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Ecobee outage?

We have no recorded outages for Ecobee yet.

How do I report a Ecobee problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Ecobee is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Ecobee's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.