Outage.ReportIs Ecobee down?
Working normallyEcobee appears to be working normally — report volume is within the typical range for this time of day.
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Ecobee Outage Map
What’s typical for Ecobee
Ecobee reliability
Based on no recorded incidents over the last 12 months.
Outage history
No incidents recorded in the last 12 months.
Comments
About Ecobee
Ecobee is a Canadian home automation company known for its smart thermostats and other smart home devices. The company was founded in 2007 and has gained popularity for its innovative and energy-efficient products
Frequently asked questions
Is Ecobee down right now?
Ecobee appears to be working normally — report volume is within the typical range for this time of day.
Why is Ecobee not working for me?
We're not detecting a broad Ecobee outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.
When was the last Ecobee outage?
We have no recorded outages for Ecobee yet.
How do I report a Ecobee problem?
Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.
How does Outage.Report know if Ecobee is down?
We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Ecobee's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.
