Is Ecobee down?

Status: ✅ OK

There is no evidence of a Ecobee outage at this time.

Ecobee is a Canadian home automation company known for its smart thermostats and other smart home devices. The company was founded in 2007 and has gained popularity for its innovative and energy-efficient products.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Ecobee Outage Map

The map is created using the locations of users who have submitted reports on the site

Ecobee outage map · 2025-11-26

We have not observed any outages affecting Ecobee in the past 24 hours.

Nov

Aug

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Cloud flare outage experience today: - At Home: Couldn't send a command from phone to turn off the furnace. (Ecobee talks to remote server). - At Exergy Office: Home assistant app on our phone sends command directly to local node, passes command over local API to our thermostat

Hey @ecobee, seems that my app is not working. Whats up?

Okay who’s having a major outage? My ecobee app is down, my bank app is down, OpenVibe doesn’t wanna update.

I will be throwing my @ecobee thermostat in the trash. Unit does not recover after power outage.

11m