MoviePass Down? Service Status, Map, Problems History

Possible Issues at MoviePass

Reports in last 20 minutes

Can't login - 37%
Mobile app not working - 24%
Unable to check in - 22%
Mobile app crashes - 10%
Other - 2%
Everything is down - 2%
Seating not loading - 2%

Outage History

Recent Outages

Apr 16, 2018 (33 reports)
Apr 15, 2018 (145 reports)
Apr 14, 2018 (329 reports)
Apr 13, 2018 (67 reports)
Mar 4, 2018 (1,512 reports)
Mar 3, 2018 (133 reports)
Mar 2, 2018 (656 reports)
Feb 25, 2018 (149 reports)
Feb 20, 2018 (107 reports)
Feb 19, 2018 (190 reports)

Reports Dynamics Last 24 Hours

MoviePass Outage MapLiveLast 12 Hours

Location	Problem	Report Time
South Holland, IL	Can't login	Today at 11:53 AM
Tampa, FL	Mobile app crashes	Today at 11:52 AM
Orlando, FL	Can't login	Today at 11:47 AM
Boca Raton, FL	Unable to check in	Today at 11:43 AM
unknown	Mobile app not working	Today at 11:24 AM
West Wareham, MA	Can't login	Today at 10:37 AM

Detailed Map

Discussion

Don't call "support numbers" posted in the comments — 99.9% it's a phishing scam. Please make sure to report and "downvote" such posts

Having problems? Complain here:

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Outage-related Tweets

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16 hours agoAlbert Patrick @albert5x5
@MoviePass why am I getting this error? Help.
an hour agoDaniel Howat @howatdk
@MoviePass_CS I’ve DMed and emailed and haven’t heard back. I’m unable to log into my account, and I need a refund for tickets purchased.
13 hours agoSarah Hoyt @T1nkerballa
@MoviePass_CS what the fuck? Are you this useless on purpose? Garbage customer service. Fix my shit or I’m cancelling.
16 hours agoAndrew Karr @drivewayfried
@MoviePass @MoviePass_CS Great customer service. 24 hours, no responses.
21 hours agoAlex Toor @TapDatApp
@MoviePass get your shit together before you go out of business
a day agoMichele Weisman @ottogrl
@mitch__lowe why does @MoviePass_CS not respond? Hopefully you can help me...
a day agoDesigner Vagina @MXV3RICK
@MoviePass_CS why can’t I log into my account ?!
April 19, 2018 8:52 AMsmol bean on a mission @lisa_compo
Ppl who have moviepass, is it worth it? Have u had any issues ?
April 19, 2018 6:42 AMMichele Weisman @ottogrl
@MoviePass_CS can you please help me and stop ignoring my tweets? :(
April 18, 2018 10:30 PMRob Christianson 🎨 Creative Director & Designer @robchristianson
@MoviePass_CS hello. I am having major issues.
April 18, 2018 7:25 PMSarah Hoyt @T1nkerballa
Hey @MoviePass_CS my app has been glitched out and unusable since Sunday. No response from customer service. Help.
April 18, 2018 3:23 PMjohn @fourgiven93
@MoviePass I have made multiple attempts to contact movie pass customer service in the past three days. No response. Can anyone help??
April 18, 2018 2:58 PMJoseph Arcos @JosephArcos6
@MoviePass @MoviePass_CS I am unable to log into my account. This has been an issue for the last 4 days. Can you help?
April 18, 2018 8:03 AMAM Productions @__AMProductions
@MoviePass_CS and @MoviePass still apparently having customer service issues. I sent them both a DM days ago and still no response.
April 17, 2018 6:55 PMJason Austin @jpost01
#MoviePass just canceled my account! Can't log in my account and now will lose unlimited movies. #moviepasssucks #notgoingtorenew
April 17, 2018 6:33 PMFilV @FilV
@MoviePass_CS @MoviePass ... again with the screwy app and non responsive help desk. Can you please fix this?!
April 17, 2018 6:26 PMscouch 👩🏻‍🏫 @casasofas
@MoviePass_CS So sad. I tried to use my MP today. I was told it was DENIED. Very embarrassing I thought this was all fixed. So wrong
April 17, 2018 3:43 PM[email protected] @ASunkara4006
@MoviePass_CS hi I .Not able to.login to my account ....My mail id __email__
April 17, 2018 2:33 PMCJW-M's are 🔥🔥🔥 @CjWieringa17
@MoviePass I haven't been able to login on the Moviepass app for 3 days now!! HELP!
April 17, 2018 1:10 PMEmma Melamed @EmmaMelamed
@MoviePass_CS I am still having a problem with my “session expiring” after having you reset my password yesterday.