Is Optimum down?

Status: ✅ OK

There is currently no sign of a Optimum outage.

In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Optimum Outage Map

The map is created using the locations of users who have submitted reports on the site

Optimum outage map · 2025-08-28

We haven't observed any significant outages affecting Optimum in the past 24 hours.

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🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

How do you have a “Outage” every night at the same time @optimum? Why am I the only house in my area affected by this outage? After 40 years with this outfit I’m done. I have begged for help for a week now and it’s got me nothing.

Is there an update on the outage in my area? I don't have both internet and TV services @OptimumHelp

Ok @optimum this it the third major outage in the last two weeks. Can we get an explanation as to why the this keeps happening. I can understand one and possibly two but three is an indicator of a breakdown in yalls operations.

13d

Our office is experiencing an internet outage. We’re still open for walk-ins, but email responses may be delayed. Optimum is on-site, but service may not be restored until tomorrow. Thank you for your patience!

15d

This Optimum outage in The Bronx is crazyyy‼️ This is why imma just hold on to this month's bill money‼️

Man, Optimum internet comes back up after 2 days of a citywide outage and now it’s back down again after 5 minutes…. WTF 😒 quit messing around! @OptimumHelp

Does anyone actually find "it's because of an outage that you lost the internet service" any bit helpful for customers not getting their paid #internet service for 22+ hrs? @OptimumHelp @optimum stop taking problems to DM, plz just get to the problems #NoMoreProcrastination.

Once again there’s a wifi outage, and this **** seems to only happen in the city because i never experienced this when i use to live in Longisland, smh.. #optimum

NIN server has been down for almost 3 weeks. They got it back on and that **** didn’t last up to 5days and wasn’t working at optimum levels. Now it’s down again.

I just spent almost 2 hours on with optimum to try and cancel my service. 2 hours with them, refusing to cancel me & trying to send me around in circles. I had to threaten to take my cable box down to a local store & file a complaint with the attorney General before they agreed

My internet service has been down for nearly 2 days due to “an outage.” I work from home and cannot do my job without an internet connection. @optimum just offered me a $19 credit for their failures. Gee thanks guys. I’ve lost about $1,000 worth of business due to your nonsense.

My internet is down. Good thing for my phone, but not the optimum way to watch... Grrr.

My Internet and cable are out and when I called @optimum to get help and question the outage they tried to sell me their cell phone service. I hate it here.

Hey @optimum, haven’t had internet at my place for around 2 hours now. Kinda need it for my job. Any idea when the outage will be taken care of?

Updates for the outage,@OptimumHelp?

Why does @OptimumHelp have a service outage map if it isn’t accurate? Going on 19 hours without internet, outage map looks as if we’re all good 😂 🤣 🤡

Second super long outage in just 4 months. @optimum is not a serious company. Haven’t had internet since yesterday and support is so dog **** they don’t even have an estimate when it will be fixed. **** you @OptimumHelp don’t @ me.

thank u optimum for the power outage after the rain last night no wifi = three day weekend for the princess 🥰

optimum internet outage has officially gone on for 6 hours……. this is absolutely insane

Sitting here thinking my garbage internet was screwy again. Turns out like half the internet is currently not working right. Well played, Optimum.

Hey @optimum I get no answers about what's causing my internet outage in Dunbar, WV from your chat support. I want a reason and estimated time of restoration.

Optimum Mobile is experiencing a network outage,

Y’all are atrocious @optimum your internet is down 1-2 times a week. I will be forced to change internet companies if this isn’t resolved. I’m not sitting here paying 70$ a month for your internet to be down half the time.

Hello my name is Vaughn Curtin can someone please call optimum and tell them my Internet is not working well

Internet's been down on my block the whole day and no reprieve in sight. There's a special circle in **** for you @optimum

Why optimum always got an outage but never an outage on the autopay I set up

Thanks @Optimum for this outage really helpful when i work from home

Our internet and phones lines been down all morning…Optimum so trash

Another day, another @OptimumHelp internet outage.

Anyone w Optimum internet not working?! 😥😟