Is Optimum down?

There is currently no sign of a Optimum outage.

The most recent outage we identified took place on Sep 3, 2024, and lasted 1 hour 39 minutes.

In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas.

Contacts:

User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

Optimum Outage Map

The map is created using the locations of users who have submitted reports on the site

Optimum outage map · 2025-06-03

We haven't observed any significant outages affecting Optimum in the past 24 hours.

To summarize, during the past 24 hours, we received reports mainly from Florence

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Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Y’all are atrocious @optimum your internet is down 1-2 times a week. I will be forced to change internet companies if this isn’t resolved. I’m not sitting here paying 70$ a month for your internet to be down half the time.

Hello my name is Vaughn Curtin can someone please call optimum and tell them my Internet is not working well

18d

Internet's been down on my block the whole day and no reprieve in sight. There's a special circle in **** for you @optimum

19d

Why optimum always got an outage but never an outage on the autopay I set up

22d

Thanks @Optimum for this outage really helpful when i work from home

29d

Our internet and phones lines been down all morning…Optimum so trash

Another day, another @OptimumHelp internet outage.

Anyone w Optimum internet not working?! 😥😟

Hey, @optimum! Do you know there's an outage?

Optimum is single handedly one of the worst ISP's in the world. Constant outages without any response or PSA. My internet literally goes down every 10 minutes. How is this even internet? "Best ISP in the United States!" **** No! More like worst ISP in the United States. 1/2

Guess imma eat breakfast and then go back to sleep cause Optimum can fix the ******* internet…. **** near 12+ hour outage….

My internet been down since 6p yesterday @optimum … what are yall doing?

Whats happening to the internet? There is an outage for 6+ hours in central New Jersey!!! @OptimumHelp @optimum

Hey #brooklyn is there an @optimum outage??

I haven’t used this app in months but I’m back because my internet was knocked out almost 24 hours ago and @OptimumHelp has shared no updates. I can’t even tell from the outage map whether I live in an outage area or if it’s just me.

Oh man @optimum @OptimumHelp at it again. Our internet had now been down a full 24hrs after an “upgrade” and the support has been nothing but broken empty promises. We’ve lost pretty much our entire weekend with no internet and having to wait at home for another technician.

I’ve said this before and I will continue to say this. @optimum internet is hands down one of the worst ISP’s out there. It’s taking me longer than AN HOUR to do a 2gb update while I’m HARD WIRED. At this rate it may even take two hours.

Is @optimum service down in sheepshead bay?

Love when optimum pulls up on your block to work on the utility poles with no notice to any residents & now I can’t ******* work bc my internet is down 🙃 was working on 3 diff things and lost ALL OF IT😪😪😪

Internet services went down. 3pm interview. @OptimumHelp says they'll have the internet back up by 6:45pm. Thanks-like my anxiety levels aren't blown already

Justttt greattttttttt optimum has a outage in my area and now i have no wifi. Now i cant watch nothing 🫠

Another long internet outage in 89029 because @OptimumHelp refuses to fix their equipment. They lie and say it's mine. Wrong. As soon as @CoxComm gets here I'm switching

Optimum outage preventing me from perusing Feet Finder for hours on end..

i live in mount sinai on casey lane and my wifi has been down @optimum @OptimumHelp

How can I check the outage map? @OptimumHelp My cable and internet just went out and my modem isn’t establishing a connection to get me online.

Optimum outage got me in the Stone Age

is anyone else’s internet down? @optimum is in branson

My Internet is down @OptimumHelp. Are you experiencing any problems on your end?

Such a disappointing service experience from @optimum My business phones have been down since yesterday. When I find out, I reach out and was informed there is an outage (no communication before I reached out to make me aware). The agent told me we’re working on it. Call us back

Hey, @optimum! If you’re planning routine maintenance that will cause an outage, then why the **** wouldn’t you give your customers ADVANCED notice with an estimated downtime?!?!? Big missed opportunity to provide a simple bit of preemptive customer service goodwill. FAIL!