23h
Hey, @optimum! Do you know there's an outage?
There is currently no sign of a Optimum outage.
The most recent outage we identified took place on Sep 3, 2024, and lasted 1 hour 39 minutes.
In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas.
User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
We haven't observed any significant outages affecting Optimum in the past 24 hours.
Optimum Outage Map
The map is created using the locations of users who have submitted reports on the site
Past Incidents
September 2024
September 03 - 1 Incident, 1 hour 39 minutes total
Started approximately at 12:49 AM and ended around 2:28 AM lasting about 1 hour 39 minutes
During the incident we received reports mainly from 🇺🇸 United States - Smyrna, Durham, Cape May Court House, Clover, San Antonio, Hartford, Milford, Torrington, Boston, Chelmsford, Jamaica Plain, Budd Lake, Butler, Clifton, Englishtown, Freehold, Jersey City, Mountainside, Newark, Secaucus and 16 other cities
2d
Optimum is single handedly one of the worst ISP's in the world. Constant outages without any response or PSA. My internet literally goes down every 10 minutes. How is this even internet? "Best ISP in the United States!" **** No! More like worst ISP in the United States. 1/2
2d
Guess imma eat breakfast and then go back to sleep cause Optimum can fix the ******* internet…. **** near 12+ hour outage….
2d
My internet been down since 6p yesterday @optimum … what are yall doing?
2d
Whats happening to the internet? There is an outage for 6+ hours in central New Jersey!!! @OptimumHelp @optimum
10d
Hey #brooklyn is there an @optimum outage??
12d
I haven’t used this app in months but I’m back because my internet was knocked out almost 24 hours ago and @OptimumHelp has shared no updates. I can’t even tell from the outage map whether I live in an outage area or if it’s just me.
13d
Oh man @optimum @OptimumHelp at it again. Our internet had now been down a full 24hrs after an “upgrade” and the support has been nothing but broken empty promises. We’ve lost pretty much our entire weekend with no internet and having to wait at home for another technician.
13d
I’ve said this before and I will continue to say this. @optimum internet is hands down one of the worst ISP’s out there. It’s taking me longer than AN HOUR to do a 2gb update while I’m HARD WIRED. At this rate it may even take two hours.
21d
Is @optimum service down in sheepshead bay?
24d
Love when optimum pulls up on your block to work on the utility poles with no notice to any residents & now I can’t ******* work bc my internet is down 🙃 was working on 3 diff things and lost ALL OF IT😪😪😪
30d
Internet services went down. 3pm interview. @OptimumHelp says they'll have the internet back up by 6:45pm. Thanks-like my anxiety levels aren't blown already
1m
Justttt greattttttttt optimum has a outage in my area and now i have no wifi. Now i cant watch nothing 🫠
1m
Another long internet outage in 89029 because @OptimumHelp refuses to fix their equipment. They lie and say it's mine. Wrong. As soon as @CoxComm gets here I'm switching
1m
Optimum outage preventing me from perusing Feet Finder for hours on end..
1m
i live in mount sinai on casey lane and my wifi has been down @optimum @OptimumHelp
1m
How can I check the outage map? @OptimumHelp My cable and internet just went out and my modem isn’t establishing a connection to get me online.
2m
Optimum outage got me in the Stone Age
2m
is anyone else’s internet down? @optimum is in branson
2m
My Internet is down @OptimumHelp. Are you experiencing any problems on your end?
2m
Such a disappointing service experience from @optimum My business phones have been down since yesterday. When I find out, I reach out and was informed there is an outage (no communication before I reached out to make me aware). The agent told me we’re working on it. Call us back
2m
Hey, @optimum! If you’re planning routine maintenance that will cause an outage, then why the **** wouldn’t you give your customers ADVANCED notice with an estimated downtime?!?!? Big missed opportunity to provide a simple bit of preemptive customer service goodwill. FAIL!
2m
Off to read some crime fiction books in my collection since my wifi's down. Again. Thanks, Optimum, for the "connected without internet situation" AGAIN. 🙄
2m
Hey @optimum, every time my internet goes out, the temperature has dropped below freezing. Every time I call, the service outage has nothing to do with the possibility of water getting in the lines and freezing, it's because I don't use company owned equipment. 1/
2m
Optimum really used the power outage as a means to make our WiFi be ****** beyond belief, I ******* hate this ****
3m
Viewership is down because some of us are forced to illegally stream the games because @optimum & @MSGNetworks can't work their **** out.
3m
Successfully switched to MSG+ Today in light of the Optimum outage.
3m
Great run for a few months but we hit the Christmas holiday cycle and BAM: outage city! Neighbors too. Some outages for half a day. Lately little tiny outages. Think we could get a bill credit? @OptimumHelp @optimum
3m
It's a joke getting video NBA content right now @thehighlow_NBA. stopped working, now my optimum account that I use to rewatch games on the app is down bc of a contract dispute. Obviously. Throwing all the obstacles at me just to rewatch a basketball game w/o paying
3m
Hey @optimum @OptimumHelp my internet keeps going down this is not the first time & no it’s not weather related I’m in the bronx west farm section & it’s not raining no strong winds so why is my internet down again ?