Optimum down? Outage map, service status, incidents history

Is Optimum down?

✅ Working normally

Optimum appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 663 days ago.

Last updated just now · 4 signals in the last 24h · within the normal range

In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Optimum Outage Map

The map is created using the locations of users who have submitted reports on the site

Optimum outage map · 2026-06-28

We haven't observed any significant outages affecting Optimum in the past 24 hours.

To summarize, during the past 24 hours, we received report mainly from Philadelphia

Jun

May

Apr

Mar

What’s typical for Optimum

Where reports usually come from

🇺🇸United States100%

What people usually report

Internet28%

Account21%

Wi-Fi14%

Not Working / Completely Down14%

Network14%

Phone10%

Optimum reliability

663d ago

Last incident

Incidents (12 mo)

—

Avg duration

—

Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

Recent outage history

resolvedSep 3, 2024Service disruption1h 39m

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

@OptimumHelp the internet has been down for ******* 9 hours bro do you think i haven't been monitoring this? be for real right now.

22h

@optimum Plesse get it together and fix this outage I’m trying to do literally anything but these outages are every **** day with yall

@DianeLy27878171 Hi Diane! I'm very sorry to hear your service is down. Please feel free to send us a DM with your account #/service address and we can take a closer look. ^Deb

@optimum get it together. All day outage is actually beyond ridiculous

@optimum every month there’s an outage….

@optimum when will the outage be fixed in the 10466 zip code? There hasn’t been any service since after 4 this afternoon

So I’m not the only one experiencing an outage with Optimum? @optimum

@OptimumHelp are you experiencing and outage in Norwalk ?

@OptimumHelp is there an outage in my area

@OptimumHelp 2 days now this outage is still ongoing this is getting ridiculous! This is unacceptable at this point!

@VictorSfor92210 @optimum Theres an outage in the brooklyn area atm, my internet down

@optimum @OptimumHelp I have tried calling 10 times this morning - your strum keeps hanging up. My internet is down and can not get support.

12d

How dare optimum have commercials about switching over when there was a outage all day long 😒

13d

***** @optimum for having internet outage during this crucial Knicks game and don’t tell me when it’ll be fixed 🤦🏻‍♀️

14d

@optimum I’m hosting a Knicks watch party and now you have a service interruption!!! WTH!!! I can’t see anything! My cable my WiFi is down!!! Fix it!!!

14d

when is the internet outage in nyc gonna be fixed @optimum @OptimumHelp

14d

@OptimumHelp Is the network down in the Sayreville area?

16d

@optimum a complete outage on the night of the game is completely unacceptable. I keep calling for updates and keep getting hit with the robot. Why are even with you atp

17d

@optimum @OptimumHelp I better NOT miss the Knicks game behind this outage!

19d

@OptimumHelp @optimum Same message every time Outage w zero eta

20d

wifi down during super regionals.. @optimum **** yall, genuinely didn’t think something could **** me off more than Scott Foster this month but here yall go

20d

@OptimumHelp Your outage map seems to be spreading like the plague, best get someone on that this is rather pathetic

21d

@News12LI, any intel on the 13 1/2 hour Optimum outage? Because they don’t seem to know what’s going on @optimum @OptimumHelp

21d

@where_im_at @optimum Sorry to hear that your service is down. Please DM your account information (name/address/phone#), and well check on the status of the service.^Mark

3mo

Another day of pain and suffering @optimum why are you like this? How do you not have a cause or estimated restoration of an outage?

4mo

Hey @OptimumHelp no internet service for almost 48hrs in Long Island. All i receive are messages stating there is an outage. When is this going to get fixed?

4mo

This Optimum internet outage sucks.

4mo

Thanks @optimum for having an Internet outage , AGAIN.

4mo

Well internet is down for us till the first of the month. Wife made payment arrangements with Optimum and they went back on the arrangements and turned our internet off. ugh

4mo

I have 96,000 PC optimum points like y’all know im Canada DOWN

4mo

Frequently asked questions

Is Optimum down right now?

Optimum appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 663 days ago.

Why is Optimum not working for me?

We're not detecting a broad Optimum outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Optimum outage?

The last recorded Optimum incident was about 663 days ago.

How do I report a Optimum problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Optimum is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Optimum's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.