Outage.Report

Is Optimum down? ❌

Contacts:

In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas.

No problems at Optimum

Past Incidents

13d

Journal entry #8675309: it’s day 11 with no internet. How tf is the internet down for 11 days??? @Starlink is sounding real good right about now. @OptimumHelp

14d

Ofc optimum has an outage right when the finals start...

15d

so @optimum can have major outages throughout ALL of nyc but bet your *** theyll be on time to charge you for their ****** service 🙄 **** you guys😡🤬

15d

.@optimumhelp outage in my area. DM me for more information

15d

Journal entry #369: it’s day 9 with no internet. Our overlords at @OptimumHelp contacted me yesterday and said

16d

Memes aside. Yo, @OptimumHelp my service has been down for over a week now. What’s the deal?

17d

Why is Optimum not reporting the fact that there’s literally WiFi issues going on in the NYC area right now? Do you guys realize a lot of us work remotely? 😒

17d

I can’t be the only one having issues with Optimum WiFi for two days straight? 😫

18d

It’s legit insane to have 2 days of no internet and not a single update from @optimum

19d

Please note that the issue being faced by Android users has now been resolved. Thank you for your patience and understanding. Kindly update to the latest version of Ooredoo Super App and login again to ensure optimum experience on the platform.

19d

So @optimum took my internet service off line without my permission... when I finally called them to fix the issue they transferred me to 14 different people... and after 2:30hrs of being on the phone with them they finally told me it'd be fixed in 48 hrs ... @AGWilliamTong

19d

pinging @optimum every hour until they fix the country wide server issue that has been going on for the past almost 5 hours ♡♡♡

20d

If it’s not a constant scrambled picture, it’s this…mental note: cancel @optimum cable tomorrow…the amount of **** I don’t get to see, doesn’t record or has an error so it doesn’t play should have earned me a few free months by now… #overit #terrible

23d

Why have I had like 4 @optimum outages in the last week. Internet is usually spotty sometimes but now It’s almost daily.

23d

Gotta love whenever the Texas Rangers game goes to commercial break mid game. It’s been doing this for weeks now… anyone else having the same issue as me? @BallySportsSW @OptimumHelp

27d

Internet is out, likely no stream tonight unless it magically returns. I've already contacted Optimum and did everything I can to troubleshoot, no full outages in the area but they'll be sending a technician... tomorrow afternoon. ******* ****...

27d

. @OptimumHelp @optimum i have down wires in @WayneTownshipNJ can you help me? It’s in my backyard where kids play.

28d

What’s cool… Optimum would send someone the same to fix your services (phone, internet, tv) when they’re all out… Verizon? Make you wait till tomorrow afternoon…

28d

Why you always got internet outages? @OptimumHelp

29d

What do you know. @optimum Internet is down again

1m

#optimum wifi sucks! It has been giving us problems with tv connection E.V.E.R.Y.D.A.Y!!!

1m

Almost 12hrs later and @optimum still hasn’t fixed the service outage…

1m

There is no bigger scam than @optimum like how do I pay every month to have outages more than I have actual working WiFi???? This **** has been completely out for over a day now like it’s insane how it just like never works

1m

so @optimum do i get free service for a month for all these random outages? bc how is it two nights in a row my wifi cuts out for no reason??

1m

So, in the interest of fairness, my issues with @OptimumHelp were escalated to corporate resolution. Brian worked very hard to resolve everything. I am happy to report that so far, my connection issues are a thing of the past and my bill has been adjusted to my satisfaction.

1m

Yo either @NHL_On_TNT or @optimum one of you has this game looking like it's being recorded on an 80s security camera, can y'all fix that?

1m

Optimum is so ****** , always having outages 🤣

1m

Bill paid but @optimum wants to have a outage for the second time this month

1m

My internet down since like 2am, what’s up with that @OptimumHelp

1m

Pehle SPOM SITE visit Karo, develop Karo, so much issues with inefficient portal with inefficient faculties. There is one concept "optimum utilisation of resources" which says resources should be utilised efficiently but not at the cost of (low) quality. #ICAI