In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas.
No problems at Optimum
There were no incidents detected with Optimum in past 24 hours.
Overall in past 24 hours we received report mainly from New Haven
Started approximately at 7:49 PM and ended around 9:28 PM lasting about 1 hour 39 minutes
During the incident we received reports mainly from 🇺🇸 United States - Smyrna, Durham, Cape May Court House, Clover, San Antonio, Hartford, Milford, Torrington, Boston, Chelmsford, Jamaica Plain, Budd Lake, Butler, Clifton, Englishtown, Freehold, Jersey City, Mountainside, Newark, Secaucus and 16 other cities
Hey, @optimum! If you’re planning routine maintenance that will cause an outage, then why the **** wouldn’t you give your customers ADVANCED notice with an estimated downtime?!?!? Big missed opportunity to provide a simple bit of preemptive customer service goodwill. FAIL!
Off to read some crime fiction books in my collection since my wifi's down. Again. Thanks, Optimum, for the "connected without internet situation" AGAIN. 🙄
Hey @optimum, every time my internet goes out, the temperature has dropped below freezing. Every time I call, the service outage has nothing to do with the possibility of water getting in the lines and freezing, it's because I don't use company owned equipment. 1/
Optimum really used the power outage as a means to make our WiFi be ****** beyond belief, I ******* hate this ****
Viewership is down because some of us are forced to illegally stream the games because @optimum & @MSGNetworks can't work their **** out.
Successfully switched to MSG+ Today in light of the Optimum outage.
Great run for a few months but we hit the Christmas holiday cycle and BAM: outage city! Neighbors too. Some outages for half a day. Lately little tiny outages. Think we could get a bill credit? @OptimumHelp @optimum
It's a joke getting video NBA content right now @thehighlow_NBA. stopped working, now my optimum account that I use to rewatch games on the app is down bc of a contract dispute. Obviously. Throwing all the obstacles at me just to rewatch a basketball game w/o paying
Hey @optimum @OptimumHelp my internet keeps going down this is not the first time & no it’s not weather related I’m in the bronx west farm section & it’s not raining no strong winds so why is my internet down again ?
.@OptimumHelp Out of internet / TV / telephone for almost 6 hours in ZIP CODE 26201 No update No info on outage map Let's improve casualty response
If I had $5 every time @optimum internet went down I’d be able to afford starlink internet and not have to worry about this anymore. 😒
Optimum is notorious for having there Internet down like 100 times a year. Apparently in my area Frontier is the way to go? Anyone in northeast CT or NY agree ?! I can’t get fios which drives me NUTS
What a lovely gift of an outage in Bushwick from @OptimumHelp @optimum on Christmas Day. It's not like anyone's home & wanting to chill with some holiday movies, right?
Day 9 of service outage with @optimum. At this point I’m not even sure they’re a real company.
We need @Verizon Fios in Peekskill NY. @optimum standard internet is terrible due to old technology that’s currently being used - always outage!!!!. Verizon please give us Fios!
Thank you @optimum. Your outage from this ridiculous fiber upgrade I did has led me to have to cancel a Christmas party. No wife, no tv, no music. I hope you will be paying for my month. This is inexcusable to have issues your techs cannot fix.
Hi @OptimumHelp I’m a stay at home mom who works part time remotely and my Internet has been down all day, costing my family money in the hours I wasn’t able to work. Even the Help Chat in your app is not connecting. The outage should be fixed by now. Can you help?
Optimum’s automatic system telling you if you call for an internet outage in your area please check our website to see when gets resolved. Me: I don’t have freaking Internet how could I check????
Another @optimum outage. I cannot wait to move and have other options. #optimumIsTrash
Using Musty's app here to blast yet another company with horrible service. @optimum @OptimumHelp - My internet is down and I've been told that the soonest a field tech can come review the issue is 5 days from now Dec. 14. I have deadlines & need internet. Now what?
According to Optimum, our entire cable and Internet service will be down for the entire day unless they fix it quicker 😭 Nooooooooooo My grinding! My Binging!!!! NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
In case anyone cares my WiFi has been more shut than ever the past week. Like literally we’ve had an outage for more than half the day every day this week, not cool @optimum
Something funky going on with @optimum service is down in New Jersey and the app isn’t working.
Imagine being @optimumhelp. You have an outage for over an hour when a customer reaches out. They ask for more information, yet after an hour, they still are acting like the outage has *just* happened and have no information to share with their customer
Thank heavens I have Verizon for cell phone. Verizon is calling my name for all and every service. Optimum let me down.
Happy Sunday. Another optimum outage
2nd ******* night if @OptimumHelp having a ******* outage, this is so irritating. I'd like to get my work done 😭
It's crazy I been without phone service due to @optimum then I reached out to @OptimumHelp and my service is still down but they think I am paying for the bill tomorrow!!! Get it together and stop giving people the run around. Start giving warnings before updates
My WiFi been off for 4 hours. Yall not working hard enough on this outage @optimum
your service is so trash bro @optimum. everyday there is a **** outage with yall.