In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas.
No problems at Optimum
There were no incidents detected with Optimum in past 24 hours.
Overall in past 24 hours we received report
Hear my guy on the phone w/ @optimum because they are faking power outages to avoid helping us & the rep faked the phone issues & claimed we never contacted before this. Now they are saying they’ll call us back. It’s been a month of this just to not let him talk to a supervisor.
Going on 6+ hours of this internet outage and I’ll be on the phone first thing tomorrow to cancel @optimum
My internet has been out for 5 hrs. I work at the office tomorrow but it better be back on by Friday morning. I am not going there 3 times in a week. SuddenStink I mean Optimum has an outage in my complex.
Optimum had a major internet outage yesterday, and I can't find a single news article about it. Everything is about older outages.
optimum FIX MY WIFI
update @OptimumHelp @optimum nearing 12 hours of outages for thousands. no communication. your leadership is a joke. this company is a joke. it's insanely sad how they run their business. Guess what. ill bet 1000 bucks some poor fella will scripted reply to this
for as many outages @optimum has, our bills should be refunded. This is ridiculous
Hey @OptimumHelp your internet outage took our fire alarm offline, and as a result our entire building is having to listen to an annoying alarm. Really hope we don’t have a fire in the building.
Not true @optimum my nightly 15 minute outage.
Same error two weeks in a row… what gives? @ABCNetwork @OptimumHelp @amazonfiretv
@optimum @OptimumHelp—When does it end? 3+ hrs and STILL NO LIVE TV. How long do you need to fix something that should be so simple? Then again, this happens 4-5x a week and has been doing so for well over a year. Where is my prorated refund? #GetYourShitTogether
Every night @optimum goes down.
Yo, I just got you @optimum and I will ******* leave just as fast. I WORK FROM HOME HOW IS THERE AN OUTAGE ALL NIGHT
Hey @OptimumHelp - really getting the runaround from your people. Had an outage since 2230 last night and your people tell me they can’t roll a truck to look at it until Thursday. I can have a different service provider long before Thursday. Who can I contact to escalate?
Yet another Optimum service outage at the house. Must be a day that ends in y.
Our @optimum internet has been out for over 24 hours, but I keep getting told there's no outage in my area. Grr.
There was an Optimum internet outage in my area for several hours April 5, 2024 Greenwich CT
Hey @optimum when are you guys going to fix the internet in WV? It’s been four days and your outage map shows zero change on it.
.@optimum what are you doing to improve the quality and consistency of your internet service? The infrastructure must be horrendously bad if you experience this many outages. At this point, I’m about to give up my GB internet for a consistent 100mb connection.
We are paying for 200up and 10 down, this is what we are getting. @optimum is has such dog **** internet it actually hurts my soul
. @OptimumHelp fix ur ******* services why are there 30+ outages in a 5 mile radius of me u terrible morons
Wrestlemania is this weekend and our internet at home has been down for days. @optimum says the responsibility is on us to get them access to the pole which is in some one else's yard. I'm about to speak to supervisors...
Why in the **** is there an outage? Optimum count your ******* days
Optimum has an outage like every other week omg
It’s optimum having this outage for me right now smh really ******* me off when I was in the middle of watching something.
Internet issues should be fixed by 4am according to Optimum. 🙄
Anyone have outages in blairstown with optimum
Another week, another @optimum outage. They tell me there’s no issue yet multiple people on my block have no phone, TV or internet for hours. Think it’s time to cancel and go to Verizon because they never have these issues. Tired of the lying to customers instead of helping.
hey @optimum fix yo ****
.@optimum I JUST got you guy’s service. Please don’t make me reconsider. These outages are horrible.