Outage.Report

Is TurboTax down? ❌

Contacts:

TurboTax is a popular tax preparation software developed by Intuit Inc. It is designed to help individuals and small businesses prepare and file their federal and state income tax returns accurately and efficiently. TurboTax is one of the most widely used tax software platforms in the United States.

No problems at TurboTax

Past Incidents

2m

TurboTax Tripping Rn!Smh

2m

Anyone else having issues with TurboTax 2023 downloaded via Amazon?

2m

As expected @TeamTurboTax is about as useless as sofware itself just wasting my time making this my problem, telling me to clear cookies again, use Firefox (wtf) and so on if you pay @TurboTax – be expected to be neglected as a customer if their **** doesn't work

2m

Freaking TurboTax glitch made me file at 12:00 am smh

2m

Hey @turbotax I’ve been sitting here with the error “There’s an issue on our end. We’re on it.” for over 6hrs now. The site suddenly logged me out, and it will not let me back in. Am I going to be able to file my taxes or not?

2m

Now I know why I should use the desktop version of TurboTax, it works even when the Internet goes down.

2m

gotta LOVE IT when clients call in saying “TurboTax won’t accept my 1099” then expect ME to fix the TurboTax website🤦🏼‍♀️ i’ll gladly comb through your 1099 to look for errors but i’m not tech support with TurboTax

2m

TurboTax is a great product because I’ve now spent 2 hrs working with their team on a problem *with their software* that they don’t know how to fix and they want to charge me for this live support.

2m

⁦@turbotax⁩ Different device still not working.

3m

Anyone else been experiencing issues with @turbotax this year? I file five returns, a joint return and one for each of my kids. The online version does not give you access to forms, and I had a particularly challenging issue with a supplemental schedule associated with a K1.

3m

When your call with an @turbotax support rep ends with…”clearly that’s a bug, we’ll file a ticket and fix it for next year” 🙄🤒😵‍💫📑

3m

Hey @turbotax need your help tracking down my tax return of last year -- tried to use your CHAT BOT -- no help. Please DM me! Thanks!

3m

Hey @turbotax I've got a bug in the state review section that is probably a bit beyond normal customer support as it appears the UI is actually having an issue. Do you have any resources I can connect with that are technical in nature to share the problem with?

3m

Worst customer service experience ever yeaterday with @turbotax . Couldn't remeber my password and their recovery system is tedious AND not working yesterday. Over an hour with a rep onnthe ohone (even more painful) and they've till couldn't resolve it.

3m

Turbotax got me going mad right now! Keep getting an error message when trying to upload the csv from crypto. Anyone know how to fix this??

3m

Furious that @GustoHQ continues to send marketing emails (for things like TurboTax) to my employees after repeatedly contacting support. Someone is asleep at the wheel over there. Can anyone help???

3m

I'm not having luck with much today. Now I'm having issues logging into @turbotax ...great.

3m

Ugh gfdi who do we have to message to get this “already dealt with” issue cause my refund was sent out last week and I ain’t seen that **** in my account @SoFi @turbotax 🤔

4m

Is anyone else having issues the @turbotax @creditkarma not syncing information or updating properly? I’m really disappointed in the service. #TaxRefund #taxes

4m

Hi @turbotax @TeamTurboTax I'd love to know it what world it's ok to not update a customer on the status of their refund after Turbo Tax received the refund, deducted their fees but was unable to deposit the funds due to a deposit coding error on Turbo Tax's end? #turbotax

4m

Hi @turbotax @TeamTurboTax...Can you help me get into contact with your partner company Tax Products Group (TPG)? The contact info you provided in your email doesn't get me into contact with them and there was an error on the coding of my Tax Return deposit that I need fixed.

4m

Not able to upload @etrade 1099 into @Turbotax @TeamTurboTax. Support suggests i manually enter 300 pages of trades 🙄! Anyone else having this issue ??