Outage.ReportUser Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
WideOpenWest Outage Map
The map is created using the locations of users who have submitted reports on the site
We haven't noticed any confirmed outages affecting WideOpenWest in the past 24 hours.
Social Media Monitoring
We monitor social media to detect signals that indicate issues with services
Some customers in South Lyon, MI are experiencing a service outage caused by a cut fiber line in the area. WOW! technicians are onsite working to rerun the fiber line and restore service as quickly as posible. Thanks for your patience.
21d
Some customers in Hernando County are experiencing a service outage. WOW! fiber Internet technicians are onsite working to restore service as quickly as possible, and we appreciate your patience.
27d
.@WOWCare is cable down again in Redford? I’m getting frustrated with this!
2m
Some WOW! TV customers in the Columbus, GA area are experiencing a service outage. WOW! technicians are onsite working to restore services as quickly as possible and we appreciate your patience.
2m
Some customers in the Augusta area are experiencing a service outage due to a fiber line that was cut by a third party. WOW! technicians are onsite and working to restore services as quickly as possible. Thanks for your patience.
3m
The outage Troy, MI and Utica, MI has been resolved, and services are restored. We greatly appreciate your patience as WOW! technicians worked to reconnect your services.
4m
Oh and @WOWCare is down too because they are trash. They never actually list outages on their site and just claim everything is always working just fine.
4m
The outage in the South Lyon, MI area was resolved early this morning. Crews discovered the fiber line was damaged near the intersection of Grand River Rd. and Academy Dr. We appreciate your patience as we re-ran the fiber line to restore services.
6m
What is going on with @WOWCare internet? My internet it down and I can’t get ahold of anyone through the chat or by phone
6m
Internet is down AGAIN!! @WOWCare this is ridiculous. EVERY WEEK FOR THE LAST MONTH!!! All we get is the same bullshit "We are working diligently to fix the problem"
The worst internet company in the United States.
6m
Good ol' @WOWCare and Internet going down for no reason.
6m
One hour until #WWERaw and my bych a$$ WiFi still down… 😒 @WOWCare count yo days…. https://t.co/R8wqW4cNhD
6m
Some customers in Augusta are experiencing an outage due to a large truck accident that snapped 15 poles near Peach Orchard Rd. & Tobacco Rd. GA Power is working to replace the poles before WOW! can re-run our fiber lines and restore services. We appreciate your patience.
7m
Some customers in Augusta are experiencing an outage caused by a large transport truck accident which snapped 15 power poles. Georgia Power is working to replace the poles before WOW! can re-run fiber. WOW! crews are onsite working to restore service as quickly as possible.
7m
Huge shout out to @WOWCare for my internet outage. Still out after two weeks and I have to cancel a D&D game I’ve been planning for a month. Thanks a lot.
7m
.@WOWCare
Clearwater Florida
Highland Ave & Nursery Rd area down @ 23:00 EST
7m
Pinellas Update: ~90% of WOW! customers have been restored. The power outage in the Clearwater Beach area is expected to be restored within ~72 hours. Our team will continue to work 24/7. We appreciate your patience. Our next update will be Wednesday morning.
7m
Hi @WOWCare ... your internet service going down for no reason in our area for almost 24hrs with no estimate on a fix time is exactly why I don't want the internet TV service you keep pushing. But thanks for wishing me a great day and ending the chat after breaking the news. 😖
7m
Love a good internet outage on a Saturday night. Thanks @WOW_WAY
7m
WOW internet down in Madison, AL. @WOW_WAY
7m
In today's news: big shock as @WOWCARE is down again! Wooo! I love paying money for things that don't work!
8m
. @WOWCare hey can you guys get your **** together please? This is the 3rd or 4th time internet has been down this week. Beyond ridiculous
8m
.@WOWCare **** you. Wait time jumps from 5-10 minutes to 30 minutes while I’m on ******* hold. Guess your bullshit ******* service isn’t out just for me.
You want to scam people into moving to YouTube TV yet your internet is constantly ******* down. Brilliant
8m
Hey @WOW_WAY @WOWCare , it's a clear summer Saturday evening here in the great state of Michigan. Any reason why the Internet is down? Or is that too big a question to ask an Internet Service Provider such as yourselves?
#callingcomcast #switchtoanISPthatworks #WOW_WAYsucks
8m
Another night, another @WOW_WAY @WOWCare outage. Think that's been every night this week now. Think it may be time to start shopping new Internet
8m
MI Severe Weather Outage: Power has been restored across MI and WOW! services are back online. We appreciate your patience as we worked throughout the week to fully restore services across the area following power outages caused by severe weather.
8m
Some customers in Mid-Michigan are experiencing a service outage caused by a fiber line cut in the area. WOW! technicians are onsite working to restore services as quickly as possible and we appreciate your patience.
9m
We're aware that some customers in the Pinellas area are experiencing a service outage. WOW! technicians are onsite and working to restore services as quickly as possible. Thanks for your patience.
9m
Services in Mid-MI were restored overnight. We know outages are disruptive, and we appreciate your patience as we worked through the night to re-run the fiber line.
11m
The outage in Mid-MI caused by a tree falling on our fiber line has left customers in Concord, MI and surrounding cities without service. Technicians are onsite running new fiber line and do not yet have an estimated time for resolution. Thanks for your patience.
11m