The @MTNza app needs a security revamp. I’ve had a torrid weekend after my son was victim to OTP fraud. My phone is still not working because no one at MTN can seem to remove the SMS roaming that was set up on my number. The app also allows hackers to access old sessions.
MTN Group, commonly referred to as MTN, is a major telecommunications company operating in various countries across Africa and the Middle East. MTN provides a wide range of telecommunications services, including mobile communication, data services, and digital solutions to individuals, businesses, and institutions
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WiFi is down and @MTNza ****. Yohh hai fok.😒
Yoh, I’m so tired of @MTNza South. They called and eagerly sold me their home WiFi offer in November. The messed up part is that until today, this WiFi is not working but they’ll be expecting their money in full. I’ve called multiple times and I’m told the SIM is not RICA’d.
Good day @MTNzaService One of the numbers on my contract is not working. Can't make/receive calls nor use data services. Other MTN numbers in the area works fine. Please assist.
What's wrong with @MTNza network. Are the servos down or what?
The attitude&lack of service of MTN Agents matches that of @Vodacom!😡 both have gone down the drain. @MTNzaService @MTNza my enquiry hasn't been resolved since 15 November & no one bothers to give feedback. This is why both their ratings on @hellopetercom is less than 1 over 5.
Hey @MTNza is it my phone your your service is down in parklands Capetown. It’s been on emergency since like 8pm
Hi @MTNza , please help with connectivity issues around Paledi Mall in Mankweng. Network Has been down since yeaterday
Day 6 of #MTN outage in Margate KZN. Time to cancel. Excellent job @MTNzaService
I'm amazed at how pathetic the service is over at @supersonicfibre and @MTNza. Keeps billing customers after cancellation, WhatsApp service line not working, call center not answering phones, no replies on emails & service portal that is garbage. #BadService
Stop being so useless !!! We can't buy data on *120* and momo App cash in is not working it's only nonsense !!!! @Mtnza
I have my money on @MTNza momo account, I need to make an emergency payment to someone right now, guess what? I can't because their app is down. No communication, just nothing
Tower went down in my area on 15th October and @MTNza haven't brothered to fix it. I'm sure I'm not the only one impacted by this tower being down. Extremely disappointed with the service.
Is it just me or @mtnza is just not working today???
Dear @MTNza the interface on your app is problematic. When adding a new credit card 💳 on iPhone SE one cannot scroll down to the confirm/submit button at the bottom
Di chomi @MTNza how do I buy the "work from home" data? I keep getting an "error" message when I try to purchase
I've had the worst experience/customer service ever with @MTNza 😑 I don't know if anyone has experienced the same problem yoh..
Hey @MTNza, we've been experiencing really poor network coverage at home for the past 3 months despite having a reliable WiFi router. We're paying for a service we're not getting! Btw it was great in beginning Can you help us resolve this issue?
@MTNzaService so yall said yours technicians are working on it .. this is the 3rd day still no network .. I have to now ask neighbors to help me connect as they use other networks 😥😢😭😭.. Yet I will still be paying for a service that I didn’t receive…
Please explain to me like I'm 3, what is the reason for our outage, going on 7 days. Now all of a sudden its a tower and just this morning it was the national LTE error?🤨 @MTNza
Wtf is your problem? @MTNza
How do I get my phone network unlocked? I can't stand this network issue nomore @MTNza
Hey @MTNza your ****** network is down again, fix it
Anyone working for @MTNza, I need to upgrade my contract but I can't because I'm being told my number is found in the old system and nobody can help me upgrade,cancel or even migrate my number to the new system,it's been over 9 months of me trying to solve this issue
Is @MTNza down at the moment?
I have paid for my rooter for the month of April on the 6th, today it’s the 20th and the rooter is still not working, when i call @MTNza , you just keep giving references every time or ultimately hang up. @MTNza, i paid, why are you not holding up your end of the deal????
No internet for a week now. Between @supersonicfibre and @MTNza no one is even trying to help. But that debit order will go through without fail, no issues collecting money but after sales service non existent
Yo @MTNza @MTNzaService WTF IS WRONG WITH YOUR CUSTOMER SERVICE? Day 7 is coming up and still nothing is resolved. I do hope you going to take 7 days off my subscription fee. Not one service agent has been able to help me or tell me why the issue isn’t being resolved.
I have had really good service from @MTNza but ever since my contract lapsed and I'm now on month to month, internet is mad slow, but I'm expected to pay R70 more every month - wouldn't be a problem if all worked as well as before. Ngathi it's time to look for a new provider🫠
I had a sim swap done @MTNzaService , having issues. Please assist