Dear @MTNza the interface on your app is problematic. When adding a new credit card 💳 on iPhone SE one cannot scroll down to the confirm/submit button at the bottom
MTN Group, commonly referred to as MTN, is a major telecommunications company operating in various countries across Africa and the Middle East. MTN provides a wide range of telecommunications services, including mobile communication, data services, and digital solutions to individuals, businesses, and institutions
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Todays Incidents
There were no incidents detected with MTN in past 24 hours.
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Overall in past 24 hours we received report mainly from Johannesburg
Past Incidents
Di chomi @MTNza how do I buy the "work from home" data? I keep getting an "error" message when I try to purchase
I've had the worst experience/customer service ever with @MTNza 😑 I don't know if anyone has experienced the same problem yoh..
Hey @MTNza, we've been experiencing really poor network coverage at home for the past 3 months despite having a reliable WiFi router. We're paying for a service we're not getting! Btw it was great in beginning Can you help us resolve this issue?
@MTNzaService so yall said yours technicians are working on it .. this is the 3rd day still no network .. I have to now ask neighbors to help me connect as they use other networks 😥😢😭😭.. Yet I will still be paying for a service that I didn’t receive…
Please explain to me like I'm 3, what is the reason for our outage, going on 7 days. Now all of a sudden its a tower and just this morning it was the national LTE error?🤨 @MTNza
Wtf is your problem? @MTNza
How do I get my phone network unlocked? I can't stand this network issue nomore @MTNza
Hey @MTNza your ****** network is down again, fix it
Anyone working for @MTNza, I need to upgrade my contract but I can't because I'm being told my number is found in the old system and nobody can help me upgrade,cancel or even migrate my number to the new system,it's been over 9 months of me trying to solve this issue
Is @MTNza down at the moment?
I have paid for my rooter for the month of April on the 6th, today it’s the 20th and the rooter is still not working, when i call @MTNza , you just keep giving references every time or ultimately hang up. @MTNza, i paid, why are you not holding up your end of the deal????
No internet for a week now. Between @supersonicfibre and @MTNza no one is even trying to help. But that debit order will go through without fail, no issues collecting money but after sales service non existent
Yo @MTNza @MTNzaService WTF IS WRONG WITH YOUR CUSTOMER SERVICE? Day 7 is coming up and still nothing is resolved. I do hope you going to take 7 days off my subscription fee. Not one service agent has been able to help me or tell me why the issue isn’t being resolved.
I have had really good service from @MTNza but ever since my contract lapsed and I'm now on month to month, internet is mad slow, but I'm expected to pay R70 more every month - wouldn't be a problem if all worked as well as before. Ngathi it's time to look for a new provider🫠
I had a sim swap done @MTNzaService , having issues. Please assist
Please check DM, I had a sim swap done, experiencing issues 🙃@MTNza
Aibo guys am I the only one who’s been having network issues with @MTNza since last night my Wi-Fi is not working 😭
Is @MTNza having problems with their Wi-Fi?
Dude @MTNza, your network, fix it.
Hey there @MTNza I just recovered my phone number through Sim swap having lost my phone on Sunday. The airtime I had is still there, but the problem the data is I had is no longer there, over 50 GB, plz COME FIX THIS!
I am so disappointed with @MTNza refusal to cancel my contract with them after I spent a week with their phone with the sim having no service and they couldn’t resolve the issue for 6 days, i went to the shop a couple of times to get the issue resolved,
Not very chuffed with @MTNza This is now the 3rd day I'm trying to purchase a reward item, and all I get is an error. Very disappointing assistance being received from their @Twitter team, as well as customer care.
So, as per below, i've experienced my First issue with @MTNza I've been communicating with "BU" via my DMs I have not been waiting for long for my issue to be Resolved. For the Service i have received, i give "BU" a 10/10! Thank You very much!
i've been with @MTNza for a Month Now, and Today is the First Time i'm Experiencing Issues. Any Help?
After so long I finally leaving @MTNza the network issues is bad
Guys is anyone else experiencing a problem with the @MTNza network??😭😭😭😭
My internet has been down last night and this morning. I’ve restarted my router several times since last night with no resolve @MTNzaService @MTNza what is happening???
Why does @MTNza even bother offering these made4u deals when every time you try to buy the stupid bundle there’s a “problem processing your request” and I mean every single time!!
Why is my Wifi down chomi? @MTNza and I must wait until after 8am tomorrow to call the coverage department? A le sharp 🫠