Outage.Report

Is MTN down? ❌

Contacts:

MTN Group, commonly referred to as MTN, is a major telecommunications company operating in various countries across Africa and the Middle East. MTN provides a wide range of telecommunications services, including mobile communication, data services, and digital solutions to individuals, businesses, and institutions

No problems at MTN

1d

I've had the worst experience/customer service ever with @MTNza 😑 I don't know if anyone has experienced the same problem yoh..

5d

Hey @MTNza, we've been experiencing really poor network coverage at home for the past 3 months despite having a reliable WiFi router. We're paying for a service we're not getting! Btw it was great in beginning Can you help us resolve this issue?

11d

@MTNzaService so yall said yours technicians are working on it .. this is the 3rd day still no network .. I have to now ask neighbors to help me connect as they use other networks 😥😢😭😭.. Yet I will still be paying for a service that I didn’t receive…

13d

Please explain to me like I'm 3, what is the reason for our outage, going on 7 days. Now all of a sudden its a tower and just this morning it was the national LTE error?🤨 @MTNza

13d

Wtf is your problem? @MTNza

14d

How do I get my phone network unlocked? I can't stand this network issue nomore @MTNza

19d

Hey @MTNza your ****** network is down again, fix it

20d

Anyone working for @MTNza, I need to upgrade my contract but I can't because I'm being told my number is found in the old system and nobody can help me upgrade,cancel or even migrate my number to the new system,it's been over 9 months of me trying to solve this issue

20d

Is @MTNza down at the moment?

1m

I have paid for my rooter for the month of April on the 6th, today it’s the 20th and the rooter is still not working, when i call @MTNza , you just keep giving references every time or ultimately hang up. @MTNza, i paid, why are you not holding up your end of the deal????

1m

No internet for a week now. Between @supersonicfibre and @MTNza no one is even trying to help. But that debit order will go through without fail, no issues collecting money but after sales service non existent

1m

Yo @MTNza @MTNzaService WTF IS WRONG WITH YOUR CUSTOMER SERVICE? Day 7 is coming up and still nothing is resolved. I do hope you going to take 7 days off my subscription fee. Not one service agent has been able to help me or tell me why the issue isn’t being resolved.

1m

I have had really good service from @MTNza but ever since my contract lapsed and I'm now on month to month, internet is mad slow, but I'm expected to pay R70 more every month - wouldn't be a problem if all worked as well as before. Ngathi it's time to look for a new provider🫠

1m

I had a sim swap done @MTNzaService , having issues. Please assist

1m

Please check DM, I had a sim swap done, experiencing issues 🙃@MTNza

1m

Aibo guys am I the only one who’s been having network issues with @MTNza since last night my Wi-Fi is not working 😭

2m

Is @MTNza having problems with their Wi-Fi?

2m

Dude @MTNza, your network, fix it.

2m

Hey there @MTNza I just recovered my phone number through Sim swap having lost my phone on Sunday. The airtime I had is still there, but the problem the data is I had is no longer there, over 50 GB, plz COME FIX THIS!

2m

I am so disappointed with @MTNza refusal to cancel my contract with them after I spent a week with their phone with the sim having no service and they couldn’t resolve the issue for 6 days, i went to the shop a couple of times to get the issue resolved,

2m

Not very chuffed with @MTNza This is now the 3rd day I'm trying to purchase a reward item, and all I get is an error. Very disappointing assistance being received from their @Twitter team, as well as customer care.

2m

So, as per below, i've experienced my First issue with @MTNza I've been communicating with "BU" via my DMs I have not been waiting for long for my issue to be Resolved. For the Service i have received, i give "BU" a 10/10! Thank You very much!

2m

i've been with @MTNza for a Month Now, and Today is the First Time i'm Experiencing Issues. Any Help?

2m

After so long I finally leaving @MTNza the network issues is bad

2m

Guys is anyone else experiencing a problem with the @MTNza network??😭😭😭😭

2m

My internet has been down last night and this morning. I’ve restarted my router several times since last night with no resolve @MTNzaService @MTNza what is happening???

2m

Why does @MTNza even bother offering these made4u deals when every time you try to buy the stupid bundle there’s a “problem processing your request” and I mean every single time!!

3m

Why is my Wifi down chomi? @MTNza and I must wait until after 8am tomorrow to call the coverage department? A le sharp 🫠

3m

Dear @MTNza, I lodged a complaint in early December. I have had a handful of replies, with 2-3 weeks in between each response. 28 Jan was the last reply. My simple billing issue has still not been addressed. Going on 3 months now. This is very disappointing.

3m

Hey @MTNza would you be willing to take over our @Vodacom home fibre line? Been down for almost 3 and a half days, do not get any support, only empty promises, lies and half baked stories. #vodacomservicesuck