📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 MWEB Outage Map
The map is created using the locations of users who have submitted reports on the site
We haven't noticed any outages affecting MWEB in the past 24 hours
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

#mweb
What other number can I reach you on, Live chat not working, I have also been on the phone for an hour
1d

MWeb's email service has been down, apparently in large parts of the country, since last night and so is their helpdesk. I spent five hours to find this answer. How are people supposed to conduct business? What kind of company are you, #Mweb?
7d

Hi @mybroadband - any idea what's causing the ongoing MWeb mail outage - been down since 07:30 . Their chat line is useless and technical support phone number seems not to work anymore. Perhaps they would respond to you - they certainly don't respond to clients.
7d

What is going on? Started a chat 08h46 and yet to get an agent to reply why mweb's email is not working. I have tried everything possible online to log in without success - not even on Internet.
The communication is non existent and 'valued' customers are left in the dark
7d

Guys, are any of you experiencing network outage with Vumatel? My WiFi has been off since Sunday and every time I try to report I'm told of 'network outage' in my area. Could it last this long? I'm even thinking of going over to Mweb now. Im just tired of this.
3m

Why is Mweb and Openserve down the whole dayyyyyyyyyy????? 😭😭😭😭
5m

is anybody using mweb here? are the services down or something
6m

Our business internet has been down for 4 days now with no assistance from mweb; there is no answer on your chat assist and no one answers our calls @MWEBTweets
7m

Bruh Mweb has to be the worst ISP ever. Over priced as ****, terrible internet service, horrid customer service. How am I paying almost 1k per month now for 100 up and down that feels like 10 up & down half the time
Please help with better ISP suggestions😒
7m

MWeb is ******* around honestly, the WiFi has been down the whole day, akwenzeki lutho 🙄
8m

Vuma and Mweb? This is the second week we’ve had an outage.
Come on man.
8m

#mweb fibre has been down since yesterday. Why is the turnaround time 3 - 7 days?
9m