Is MWEB down?

Status: ✅ OK

There is no evidence of a MWEB outage at this time.

MWEB is a South African Internet Service Provider (ISP) that offers a range of internet and communication services to residential and business customers in South Africa.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 MWEB Outage Map

The map is created using the locations of users who have submitted reports on the site

MWEB outage map · 2025-10-30

We haven't noticed any outages affecting MWEB in the past 24 hours

In total, over the past 24 hours, we have received report mainly from Pretoria

Oct

Sep

Aug

Jul

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

MWeb/Open Serve fibre is down again in the Morelapark area. This is the second time in 10 days. Open Serve technicians have been saying that their equipment needs to be refreshed in the manhole, but 10 days later this issue has not been resolved. This is totally unacceptable.

#mweb What other number can I reach you on, Live chat not working, I have also been on the phone for an hour

22d

MWeb's email service has been down, apparently in large parts of the country, since last night and so is their helpdesk. I spent five hours to find this answer. How are people supposed to conduct business? What kind of company are you, #Mweb?

27d

Hi @mybroadband - any idea what's causing the ongoing MWeb mail outage - been down since 07:30 . Their chat line is useless and technical support phone number seems not to work anymore. Perhaps they would respond to you - they certainly don't respond to clients.

27d

What is going on? Started a chat 08h46 and yet to get an agent to reply why mweb's email is not working. I have tried everything possible online to log in without success - not even on Internet. The communication is non existent and 'valued' customers are left in the dark

27d

Guys, are any of you experiencing network outage with Vumatel? My WiFi has been off since Sunday and every time I try to report I'm told of 'network outage' in my area. Could it last this long? I'm even thinking of going over to Mweb now. Im just tired of this.

Why is Mweb and Openserve down the whole dayyyyyyyyyy????? 😭😭😭😭

is anybody using mweb here? are the services down or something

Our business internet has been down for 4 days now with no assistance from mweb; there is no answer on your chat assist and no one answers our calls @MWEBTweets

Bruh Mweb has to be the worst ISP ever. Over priced as ****, terrible internet service, horrid customer service. How am I paying almost 1k per month now for 100 up and down that feels like 10 up & down half the time Please help with better ISP suggestions😒

MWeb is ******* around honestly, the WiFi has been down the whole day, akwenzeki lutho 🙄

Vuma and Mweb? This is the second week we’ve had an outage. Come on man.

#mweb fibre has been down since yesterday. Why is the turnaround time 3 - 7 days?

10m