Outage.Report

Is O2 down? ❌

Contacts:

O2 is a telecommunications company operating in the United Kingdom. It provides a range of mobile phone, broadband, and other communication services to consumers and businesses. O2 is a major player in the UK's telecommunications industry and is known for its mobile network and associated services

No problems at O2

14h

Naylor trucking down the line for an RBI, give hime some O2

3d

Hello @O2 Why do you use dpd postal service? Meant to be next day delivery and my phone is not here. They have not updated me since 24th May. You are taking all my money for a new phone and you cannot get my phone to me by next day. Bank holiday on not an excuse.

3d

So @O2 ypur customer service rep cannot track down my phone. Noone knows when It's coming. The rep said a new one might have to be sent. All i'm getting is £10 off my bill whilst DPD courier service has lost or stolen a phone worth a lot of money. Not good enough.

4d

So now @o2 I’m in arrears for an IPad Pro that I’ve not even ordered, bought or received, people be warned that this company has seriously got problems!!!

4d

Does anyone else have the issue with @O2 #5G where it can’t even load a webpage? and when it does work it’s slower and less reliable than 4G used to be? #iphone15

9d

The battle with @o2 just gets worse! They admit they made an error, sent emails to confirm this! Don’t sent the correct forms through to the credit agency so I end up with a default - and after all that say I still owe them money!! NEVER even been with them - @Ofcom it is then 😡

10d

Anyone else having problems with o2/tesco mobile ?

11d

Going to work earlier because there's no internet connection at home. Thank you O2. @o2cando

11d

Is anyone else having issues with @o2 with not having a signal at all.

11d

Is @O2 service down? Can't log into my online account... 🤔🤨

14d

Is there an issue with @O2 data? Never once ran out of internet the length of time I’ve had contracts with them yet in April the airtime has increased and the data is going quicker?

15d

Hi @O2 do you have a connection problem on your phone lines? Kept cutting out when I called

15d

Anyone having signal issues with o2 in the leeds area?

16d

Why is it when my phone says it’s connected to 3G it acts as though it’s not connected to anything. Anybody else on @O2 having the same issues? SIM changed, contacted customer services - NO REPLY!

16d

Anyone had it where you buy a phone online from @O2 it get’s stuck in “processing” they say it’s an error but nothing they can do but in meantime they cant cancel it your in a weird limbo, because it’s weeks now we need a new phone it’s been escalated 3 times… still nothing!

17d

Over two months now and @O2 still haven’t fixed the issue with my phone. And I keep paying. Great customer service.

17d

o2 job description is - are you useless? - do you lie? - are you incapable to do you job? - do you put the phone down to customers? Perfect your hired

18d

O2 network has gone down big time. Time to look for a different provider

19d

Anyone else having signal problems with O2? I’m literally on 3G and it’s hardly loading anything

19d

Anyone else having signal problems with O2? I’m literally on 3G and it’s hardly loading anything

19d

Why is @O2 not working properly! Can’t receive or make calls and not able to use Internet. #o2

20d

Is anyone else experiencing issues with voting from O2 or EE networks in the UK? @Eurovision #Eurovision

22d

Imagine your WiFi is down and the best thing @O2 can provide in 2024 for the N17 area is 3G 🙃

22d

My @O2 phone isn't working abroad due to O2's problems for 3rd day and the latest response is 'Thanks for your message. One of the team will be back in touch within 72 hours.'

23d

No Internet i hate you o2 (:

24d

O2 Why are you now putting the phone down on business customers? Again we waited 20 minutes only for another Indian to answer and then put the phone down. 02 you are not like the adverts ard you?

28d

My phone is still not working after moving @o2 - please chill. Hoping that @o2 will have it fixed by Monday

1m

So we totally forgot like 12 hours into the power outage that we had gotten mom a generator because of her O2. So we grabbed it and hooked it up. We powered WiFi, both fridges, a few lights, a few fans, charged our phones, watched our TVs. Jules charged her pump. Highly recommend

1m

When are @O2 going to fix their website bug stopping me from adding my already-validated Open discount? Their website error will potentially cost me over £300 if not resolved in the next 14 days. 🤷🏻‍♂️

1m

Thanks ever so for that unexpected 24 hrs with no internet, O2 (no doubt those whose SIMS are in a phone not a MiFi got a text)