Outage.Report

Is Three UK down? ❌

Contacts:

Three UK, often referred to simply as Three, is a telecommunications company operating in the United Kingdom. It is one of the major mobile network operators in the country, offering a range of mobile phone and data services to consumers and businesses

No problems at Three UK

3d

Hi @ThreeUKSupport due to your appalling customer service I will not be renewing my contract with you for my 4G hub in October. I’ve had to call you 3 times to sort out my problem and despite being told it’s been fixed it has not been

7d

Rather than tweet after tweet telling us all the great things they’re sponsoring, I’d rather @ThreeUK @ThreeUKSupport either told us the phone service is down again, or maybe just fix it

8d

On hold with @ThreeUK's complaints department for 20 minutes now. Clearly, I'm not the only one with issues

9d

The @ThreeUKSupport support AI is amazing. Looking forward to discussing my issues with a human 😉

10d

daily reminder of how much i despise @ThreeUK look at the signal and the spotify error message

11d

So for 2nd time since Sunday late morning @ThreeUK having problems with me not being able to make any calls, only moved from @EE a few months ago, so the search for a new mobile provider starts today #rubbish #notreliable #three

12d

I have never use a telecommunication service that has an app that is so POORLY designed. Some sort of issue happens every SINGLE MONTH. Can’t make any phone call today because apparently my voice allowance expires at 2222. Fix it @ThreeUK

13d

Hi @ThreeUK - just been informed that S6 is suffering from some connectivity issues. How can I keep informed of when my signal will be back up to full strength?

17d

@ThreeUKSupport need your help regarding an issue i’m having in my account!

17d

Is your app and website down @ThreeUKSupport ??

18d

Any ThreeUk subscriber experiencing network problems ?

18d

Hey @ThreeUK fix your network issue please, it’s been bad since yesterday

29d

@ThreeUKSupport I go to Spain in a few days and need to know if we can use our data there, but I can't access my account via the Three app. It will not email a reset password link. Can you help me?

1m

Anybody else’s @ThreeUK been down all day with blue network light? Restarts don’t work @ThreeUKSupport

1m

Could somebody let me know when normal service will be back up and running in my area? Had no internet for 3 days now! @ThreeUK @ThreeUKSupport

1m

Yet more internet issues to start the week - the sooner I find a suitable alternative home broadband to replace @ThreeUK the better. They’ve finally admitted the new ‘improved’ router is at fault - but not before they insisted my laptop was the issue. Useless company!

1m

Why does @ThreeUK force your phone to down load particular apps after an update, saying they are essential? Mate, Pinterest hasn't been essential for decades.

1m

Is it just me? Does anyone else currently have problems with @ThreeUK who cut my phone off even though I contacted them and thought I’d solved this with them several times this week. Being away from home hard enough sometimes without your phone being unreasonably disconnected

1m

Incoming calls not working on @ThreeUK - no one in support can fix it. Told to get a new SIM, so went out and did that. 4 hours later, SIM card still not working. Now told that SIM activation is broken, so can't see if new SIM solves the original problem! @ThreeUKSupport

1m

Can barely get a mobile signal in EH6. Internet is totally broken. Been like this since Friday night. Had to pay 7.99 for EE wifi for a day. Who do I contact to get a refund for this @ThreeUKSupport @ThreeUK ? You need to fix your service in this area NOW!

1m

I think @ThreeUKSupport / @ThreeUK are having issues. Strong 5G signal on phone but can’t get anything to load, and if it does - it’s at snails pace.

1m

Anyone else use @ThreeUK as their mobile provider, and are having issues with sending texts? For four days I've been unable to. And 4G is sporadic to say the least. They've always been reliant for me, for years. Tech side are unable to help....I'm suspecting storm damage to masts

1m

.@ThreeUKSupport MANY thanks to your levels 1 and 2 tech support for sorting out the strange restriction and no Internet access on my 4G unlimited broadband. Case closed.

1m

“We’ll send you a new router” they said.“This will fix your internet connection” they said. “There’ll be no disruption to your connection” they said. Lies. All lies from @ThreeUK I’ve lost track of how much of my life I’ve wasted talking to this incompetent company.

1m

1) Yet again @ThreeUKSupport make it impossible for thier network to be used for business purposes, as yet again the network goes down for the entire day, making me once again needing to resort to ANOTHER NETWORK entierly, paying for the privilege, in order to get same service

1m

.@ThreeUKSupport are you having network problems in central belt Scotland? Connectivity is hopeless this morning

1m

Anyone else having problems with #Network3 @ThreeUKSupport @ThreeUK

1m

I have no WiFi or Data @ThreeUKSupport @ThreeUK because of “network updates” for A WEEK how am I supposed to do anything? And your customer service has not been helpful at all! Never join @ThreeUK if you need reliable internet!

2m

Really unimpressed with @ThreeUK @ThreeUKSupport - incorrectly charged £28 to my account, “glitch” in their system apparently. Took 60mins to get the credit applied so I didn’t have to pay and wait a refund for 90 days. Wanting customers to clean up their mistakes??

2m

Anyone else having problems with @threeUK in Sussex or Hampshire? Driving 9ver to my mum and lost signal after Chichester and now in New Forest and it's still not back. 🧐 Thank goodness she has WiFi! 🤣