An improper transition of @Google domains to @squarespace causes many to be unable to send/receive emails. Even a manual MX record fix does not take effect after 24 hours, a maximum time quoted by @SquarespaceHelp! Such a shame!
Outage Reports
Incidents
There were no incidents detected with Squarespace on 28 Feb 2024.
Outage Map📍
Reports Summary
There is no reports summary for 28 Feb 2024Wishing to send Jen at @SquarespaceHelp heaps of thanks for helping me deal with DNS issues on a domain transfer. Thank you!
All this for a simple DNS record update. Been facing this issue for a day and the been waiting for a 'support agent chat' for hours. @SquarespaceHelp This totally sucks. Please help.
Facing a snag with @SquarespaceHelp . Site’s SEO description doesn’t update in search results. Cleared caches, force re-indexed, old meta sticks. Support doesn’t admit bug, no firm fix time - crucial for businesses relying on search presence. Prompt resolution needed.
Crucial for businesses relying on search presence of their website hosted @squarespace Dead end with @SquarespaceHelp . Sites’ SEO description doesn’t update in search results. Cleared caches, force re-indexed, old meta sticks. Support doesn’t admit bug, no firm fix time. #SEO
Is Squarespace down? #Squarespace status: Payment button redirects to previous page. More: Seeing this? Please retweet. 🙏 @SquarespaceHelp can you help? #SquarespaceDown 😱
I need to let some of my inner-Karen out and tweet about the bad customer service I got from @GoDaddy over the last two days. Meanwhile, @Squarespace @SquarespaceHelp actually figured out that my issue was a non-issue and sent me multiple screenshots to assure me...
.@SquarespaceHelp All of the Facebook-connected accounts for all of my websites have disconnected at the same time. When I've tried to reconnect them, this happens. Is there an outage?
Hello @SquarespaceHelp - I’m having issues with my newsletter. 3 times I’ve had the same answer from different people and it’s getting frustrating as it’s not helpful. Is there a way of escalating my ticket please?