Outage.Report

Is Ubisoft down? ❌

Contacts:

Ubisoft is a multinational video game publisher, headquartered in France. The company was founded in 1986 and has become one of the largest and most successful game publishers in the world. Ubisoft is known for developing and publishing popular game franchises such as Assassin's Creed, Far Cry, Tom Clancy's Rainbow Six, Just Dance, and Watch Dogs

No problems at Ubisoft

2h

Hey @UbisoftSupport fix your servers.

5h

@UbisoftSupport Hello yes! I play on PC and I can’t yellow ping or see my teammates yellow pings. My ping keybind is G and I checked the binds and my keyboard everything’s fine I just can’t see or place a ping or ping objects. The dot in the middle is also greyed out instead of white

5h

@UbisoftSupport cant login, while everything that need internet works.

5h

@UbisoftSupport i need to change the email in my ubisoft account but don’t have access to to my previous email account, is there a way you could help me solve this problem

5h

@UbisoftSupport I’ve been stuck on this screen for 20 minutes, please fix ur game

5h

@UbisoftSupport I have had a support ticket that has not been responded to in over a month. Why.

5h

@UbisoftSupport Day 2 of asking to respond to my transfer request case bc i just wanna play the game been a week Case: 20690222

8h

@UbisoftSupport @UbisoftSupport I cannot log into my old Xbox one account as I have forgotten the email linked to it ,however I know my username

11h

@UbisoftSupport Hi just looking for a response to my last message. It has been almost four years with Ubisoft support saying exactly what you said. What's going on?

11h

@MillerTvGaming @Ubisoft @Rainbow6Game I manual reported a guy using a rage cheat via support ticket with video evidence and the match ID as well as the user ID and @Ubisoft @UbisoftSupport @Rainbow6Game did nothing

11h

hey @UbisoftSupport why do i get kicked from the game and given a penalty when my teammate runs directly into my capitao fire and dies 2 games in a row your game ******* sucks

15h

Hey @UbisoftSupport, could you please look into Support Ticket: 20727204 Issue is regarding account.

17h

Had this glitch for the past 40 mins just want to play some ranked @UbisoftSupport but I guess that privilege is reserved for cheaters

17h

Love a reconnect glitch me @UbisoftSupport

21h

I HAVE PLAYED 4 GAMES TODAY AND ALL OF THEM HAVE HAD CHEATERS PLEASE FIX YOUR DOGSHIT GAME @UbisoftSupport

21h

@UbisoftSupport pls help i installed ubisoft connect and when i run it gives this error any idea to fix?

23h

Begging @Ubisoft to fix their anti cheat so I can remove the windows partition off my pc just for @Rainbow6Game. Live the game, hate that I have to spend so much time in an OS I don't want to be in @fedora save me

1d

suspended for two days bc my wifi went out for an hour. fix ur ******* game @Ubisoft

1d

@UbisoftSupport I have tried to uninstall and reinstall the game and it does nothing, I have also updated the NVIDIA drivers and still nothing so I have no idea what to do. Thank you.

1d

What’s with r6 servers?? I stop connecting to a game and they tell me to reconnect but then they won’t even let me join the game im in…. @UbisoftSupport what the **** is this ****?? #RainbowSixSiege

1d

@UbisoftSupport Day 46 of waiting till this issue get solved @UbisoftSupport

1d

I don't know what more to say about your support.@UbisoftSupport

1d

@UbisoftSupport My husband did submit a ticket on April 14th and has not heard anything back. Case # 20632874. Any assistance would be appreciated 😊

1d

@UbisoftSupport hello I can’t yellow ping or see teammates yellow ping in r6 siege. I checked my settings it’s enabled and I verified still not solved

1d

@UbisoftSupport My account got hacked please help how do i contact ubisoft i already tried emailing

1d

@UbiSupportFR Help... @Ubisoft @UbisoftFR @UbiSupportFR @UbisoftSupport #ubisoft #support

1d

@UbisoftSupport Can you just fix your game. Thanks

1d

9 hours now and no reply on the ticket as compared to 50 minutes if other gaming services, @Ubisoft @UbisoftSupport really??

1d

@UbisoftSupport I have a question I purchased just dance plus it says I have it but I can’t access any of just dance plus . Plus we redownloaded the game to see if that helps but now it not showing we cant redownload on the Nintendo shop very confused. Could use some help

1d

@UbisoftSupport It's been 2 weeks since I contacted support and I haven't received any response. What do you mean?