5d
My business phone is with Optus Loop, its migrated to loop central without informing me. For last 2 weeks, my phone not working. When I call I am on hold for hours. When I message in Optus app they say they cant help with loop. @optus_help @Optus
Optus is a major telecommunications company in Australia that provides a range of communication and entertainment services to individuals, businesses, and government organizations. It is known for offering mobile, broadband, and other related services
No problems at Optus
Last incident: 2023-11-07
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Past Incidents
November 2023
November 07 - 2 Incidents, 2 hours 1 minute total
Started approximately at 20:51 and ended around 21:06 lasting about 15 minutes
During the incident we received reports mainly from 🇦🇺 Australia - Sydney, Melbourne, Brisbane
Started approximately at 17:17 and ended around 19:03 lasting about 1 hour 45 minutes
During the incident we received reports mainly from 🇦🇺 Australia - Perth, Sydney, Melbourne, Gold Coast, Cessnock, Brisbane, Ballarat
10d
nbn down AGAIN 🤦🏻♂️ are you freaking kidding me @optus
12d
#optus i have never received any planned outage on nbn. Today I have wasted all days trying to connect!
13d
NBN down in Brisbane again what's the time frame to be back online @optus_help @Optus
23d
Is there an Optus outage at the moment?? @Optus @optus_help
26d
1 year since we had the Optus outage, wonder if they have learnt anything? As they have not fixed the clocks on the voicemail platform for daylight savingI would say no.
1m
Hey @Optus @optus_help our 5 G internet is down in Darley Vic
1m
commbank fked and Optus having an internet outage in my area since Friday that hasn’t been fixed kmt 💀
1m
FIX THE OUTAGE ITS BEEN DOWN FOR NEARLY 24 HOURS @Optus @optus_help
1m
Hey #Optus time for a public update on the #outage - is Victoria coming back online anytime soon? With no access online or via the app for information & contact via phone a near impossibility to get through it’s time for some public info via media to update your customers.
1m
So there's an Optus internet and mobile outage, but customers are upset they didn't receive notification via SMS or email?
1m
Having to find out about @Optus outage via Twitter. Nothing at all from optus themselves. Their service is beyond a joke. Their communication is worse.
1m
Thanks @Optus your network outage in Melbourne southeast has meant my children have put down their devices and have started talking to each other.
1m
this is like the millionth time @Optus has been down. wtf learn from your mistakes ??!
1m
.@Optus is down in my area. The website says it is for over a week that they will be working on it. Using @Telstra for internet.
1m
Optus is having another major outage Both NBN and cellular network is down across southeast melbourne
1m
Due to the Optus outage it is still business as usual. Please note our phones and atm is down so please bring cash.
1m
Had @optus_help talk us through all the scripted troubleshooting only to discover via "x" there was an outage, so told the person in the chat, they had no idea. Don't the different departments in optus talk to each other? That's an hour of my life I won't get back.
1m
Help me @Optus my business internet has been down all day. I am opening my new business in 8 days and you have >1 hr waiting time on your phone line. This is **** on every level. You advertise saying how good you are for business. This is the opposite.
1m
Gotta love an Optus NBN outage when you get home 🙃
1m
#Optus outage again. So out of character.
1m
Not the @Optus live chat officer blaming me for @OptusSport not working 💀
1m
optus sport not working is already a bad sign
1m
optus internet is down again, this service is a joke..
2m
oh perf optus sport stream not working
2m
Good morning and welcome to coffee, only 4 sleeps for today and it is only 4 weeks withoyut NBN services! You know it is bad when even the NBN outages page is not working @optus @optus_help
2m
Gotta love when your isp tells u 50ms is a normal ping when your pinging a server 10mins down the road.... went from having 8ms ping to a local tower and 15ms in game to 50 to a local tower and 80+ in game @Optus
2m
Surprise ! @Optus is down - again….
3m
Over the weekend I managed to get my internet banking password wrong three times....locked... my bank doesn’t work weekends.. Then today...Optus locally has been down for 5 hours....couldn’t contact bank. what else could go wrong. 🤣🤣
3m
Any Optus NBN customers on Syd north Shore having NBN issues? Outage is still going on from Tuesday last week.