Outage.ReportIs Thames Water down?
Working normallyThames Water appears to be working normally — report volume is within the typical range for this time of day.
Outages are identified by unusual patterns or anomalies in user report activity.
Thames Water Outage Map
What’s typical for Thames Water
Thames Water reliability
Based on no recorded incidents over the last 12 months.
Outage history
No incidents recorded in the last 12 months.
About Thames Water
Thames Water is the largest water and wastewater services company in the United Kingdom, serving millions of customers in London and the surrounding areas. It is responsible for providing clean drinking water, treating wastewater, and managing the water infrastructure within its service region
Comments
Frequently asked questions
Is Thames Water down right now?
Thames Water appears to be working normally — report volume is within the typical range for this time of day.
Why is Thames Water not working for me?
We're not detecting a broad Thames Water outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.
When was the last Thames Water outage?
We have no recorded outages for Thames Water yet.
How do I report a Thames Water problem?
Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.
How does Outage.Report know if Thames Water is down?
We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Thames Water's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.
