Outage.Report

Is Thames Water down?

Working normally

Thames Water appears to be working normally — report volume is within the typical range for this time of day.

Signals
1h
15m
5m
Last
none in 24h
No signals in the last houroutage.report/gb/thames-water
Live signals
  • reportWaterUnited Kingdom 🇬🇧1d ago
  • commentOutage affecting many properties in Hanwell W7 currently and confirmed by friends there i…2d ago
  • commentNo water supply via my cold water tap in kitchen - understood to be to direct from mains.…2d ago
  • reportNot workingWembley, United Kingdom 🇬🇧2d ago
  • reportWaterLondon, United Kingdom 🇬🇧3d ago
  • commentno water supply to at least 2 properties in Weedon, Bucks5d ago
  • reportProblem reportEdgware, United Kingdom 🇬🇧5d ago

Thames Water Outage Map

The map is created using the locations of users who have submitted reports on the site
24hNo reports
outage.report/gb/thames-water
Thames Water outage map · 2026-07-20

What’s typical for Thames Water

Typical report volume
<1report per day
30-day baseline — the chart’s typical band

Thames Water reliability

Last incident
none on record
Incidents (12 mo)
0
Avg duration
Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

Outage history

90 days ago today

No incidents recorded in the last 12 months.

Comments

What's happening for you? Share what you're seeing
A
Anonymous2d
Outage affecting many properties in Hanwell W7 currently and confirmed by friends there in different parts of that postcode; not known when problem started - possibly yesterday 17/7/26; discovered re my supply today 18/7 by 9am..
A
Anonymous2d
No water supply via my cold water tap in kitchen - understood to be to direct from mains. 10.30am 18/7/26. (I am disabled but heard yesterday evening that Copley Close w7 1QS was without water all day. That is just over the railway branch line from me in W13 0JL
A
Anonymous5d
no water supply to at least 2 properties in Weedon, Bucks

About Thames Water

Thames Water is the largest water and wastewater services company in the United Kingdom, serving millions of customers in London and the surrounding areas. It is responsible for providing clean drinking water, treating wastewater, and managing the water infrastructure within its service region

Contacts:

Frequently asked questions

Is Thames Water down right now?

Thames Water appears to be working normally — report volume is within the typical range for this time of day.

Why is Thames Water not working for me?

We're not detecting a broad Thames Water outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Thames Water outage?

We have no recorded outages for Thames Water yet.

How do I report a Thames Water problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Thames Water is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Thames Water's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.

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