Instacart down? Outage map, service status, incidents history

Is Instacart down?

✅ Working normally

Instacart appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 59 days ago.

Last updated just now · 0 signals in the last 24h · within the normal range

Instacart is an on-demand grocery delivery and pickup service that connects customers with personal shoppers who buy from local stores and deliver the orders to their door

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Instacart Outage Map

The map is created using the locations of users who have submitted reports on the site

Instacart outage map · 2026-06-15

We haven't observed any outages with Instacart in the past 24 hours.

Jun

May

Apr

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Instacart reliability

59d ago

Last incident

Incidents (12 mo)

14m

Avg duration

14m

Total downtime (12 mo)

Based on 1 recorded incident over the last 12 months.

Recent outage history

resolvedApr 16, 2026App14m

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Aye is yall app down today ??? @Instacart

5mo

AWS went down for hours, Costco online shopping went down this week, Instacart can’t properly process debit cards at Kroger and some other stores. Sure seems like AI is doing a great job guys. I’m quite certain this stuff will continue to happen as more AI slop is added to the

7mo

Is @instacart down?

7mo

Strongly recommend not using @Instacart @InstacartHelp and here's why Placed an order with @Publix through Instacart, my order is set, and I walk down to my apartment building lobby, with my little buggy, to receive said order. Big glass lobby doors. No order arrived. Than get a

7mo

I took an Instacart order today and after I shopped and paid the app wouldn’t transition to delivery which is how I found out AWS servers were down. Couldn’t file a help ticket. Asked customer for address, delivered, took pics, now my acct is suspended under review 😒

7mo

The internet being down today is insane my instacart not even working

7mo

Instacart shoppers got hit with higher cancellation rates due to this AWS outage that crashed the app and caused auto-cancellations! We need a company-wide metric reset NOW. @Instacart

7mo

Frequently asked questions

Is Instacart down right now?

Instacart appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 59 days ago.

Why is Instacart not working for me?

We're not detecting a broad Instacart outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Instacart outage?

The last recorded Instacart incident was about 59 days ago.

How do I report a Instacart problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Instacart is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Instacart's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.