2d
2nd ******* night if @OptimumHelp having a ******* outage, this is so irritating. I'd like to get my work done 😭
In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas.
No problems at Optimum
Last incident: 2024-09-02
Outage Reports
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Past Incidents
September 2024
September 02 - 1 Incident, 1 hour 39 minutes total
Started approximately at 7:49 PM and ended around 9:28 PM lasting about 1 hour 39 minutes
During the incident we received reports mainly from 🇺🇸 United States - Smyrna, Durham, Cape May Court House, Clover, San Antonio, Hartford, Milford, Torrington, Boston, Chelmsford, Jamaica Plain, Budd Lake, Butler, Clifton, Englishtown, Freehold, Jersey City, Mountainside, Newark, Secaucus and 16 other cities
2d
It's crazy I been without phone service due to @optimum then I reached out to @OptimumHelp and my service is still down but they think I am paying for the bill tomorrow!!! Get it together and stop giving people the run around. Start giving warnings before updates
4d
My WiFi been off for 4 hours. Yall not working hard enough on this outage @optimum
9d
your service is so trash bro @optimum. everyday there is a **** outage with yall.
10d
an hours-long internet outage is a great day to start the week 🥲 thanks @OptimumHelp
10d
Hi @OptimumHelp is there an outage in North Brooklyn? My internet is down and the modem is showing the DS light blinking orange.
11d
All day @optimum outage. Thanks for ruining my birthday Optimum
24d
i’m tryna figure out how @optimum @OptimumHelp has been down ALLLLL DAY LONG wtf
27d
Hey @OptimumHelp, there appears to be a huge outage in Greenwich, CT. What is the status of this being repaired?
29d
Hey @OptimumHelp how about all us customers start deducting $$ from our bills every month? $1 off for every minute your dogshit service is down.
29d
Another day, another @optimum outage @OptimumHelp ☹️ But, hey, it’s not like we have to get any work done! 🤦♂️
1m
Come home to a ******* optimum WiFi outage
1m
I’ve been experience service interruptions, so if anyone has been tuning in to my stream’s lately, i sincerely apologize, a service outage had been going in the area for quite a while! @optimum need to get it together !!!
1m
Nevermind, not going live :) apparently @optimum has had an outage issue since yesterday
1m
So @optimum is there a WiFi outage in my area?
1m
After a long work week finally settled in to watch TV... but wait... @optimum has yet another outage! 🙄
1m
Hi @OptimumHelp - is there another outage going on?
1m
Was ready to grind dbd at an ungodly hour and here comes @optimum with an OUTAGE!! 🙄🙄
1m
im not gonna be active due to the @optimum wifi outage, sorry...
1m
Pretty sure I am having a @optimum outage and no messages or anything… I can’t even load their apps. This is happening too often for how much they charge now @OptimumHelp
1m
Finally, my internet is up and running again. It went down for the second time this week today. Kudos to Optimum who have promised a 30-day credit for the lost time.
1m
Got plenty time RN, so I'll tak dis moment to express, yet once again..HOW MUCH I DESPISE @optimum cable service! EVERY MONTH, sUMtimes 2, 3 times of month...THERE'S AN OUTAGE! N THERE IS NO ALTERNATIVE! I'm stuck with they *** ***! N you'd think compensation would b given. NOPE!
1m
Just got a text from Optimum saying the outage has been resolved. What good is that without electricity?
1m
How @optimum rolls. Your schedule an appointment because of a daily but intermittent Internet outage. Then they text you several times to confirm the appt., & after you do, they call to make sure. How about stop trying to get out of the appointment and just come?
1m
One thing about Optimum they gonna make sure they have them an outage 😑
1m
Uh is #optimum down again ?
2m
Dear @optimum your services are trash. How is it legally possible for you to have an outage for 8 days straight?!
2m
There is another area-wide outage, and @OptimumHelp is telling me that I need to check my coax cable to see if it is tight enough. Is this a joke?! @NJBPU , please regulate the @optimum monopoly in New Jersey.
2m
Another day, another outage from @optimum @OptimumHelp
2m
Hey @optimum @OptimumHelp I would like to know why after a 40 minute outage of cable during the @nyjets game that literally every channel comes back EXCEPT @CBSNewYork ? Such a clown service. 🤡