Optimum down? Outage map, service status, incidents history

Is Optimum down?

✅ Working normally

Optimum appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 669 days ago.

Last updated just now · 6 signals in the last 24h · within the normal range

In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Optimum Outage Map

The map is created using the locations of users who have submitted reports on the site

Optimum outage map · 2026-07-04

We haven't observed any significant outages affecting Optimum in the past 24 hours.

To summarize, during the past 24 hours, we received reports

Jul

Jun

May

Apr

What’s typical for Optimum

Where reports usually come from

🇺🇸United States100%

What people usually report

Internet28%

Account16%

Streaming15%

Wi-Fi14%

Not Working / Completely Down14%

Network14%

Optimum reliability

669d ago

Last incident

Incidents (12 mo)

—

Avg duration

—

Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

Recent outage history

resolvedSep 3, 2024
Service disruption1h 39m
167 reports

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

@OptimumHelp WiFi service outage in eastchester, bronxville, tuckahoe?

Fix your ******* internet. @optimum 2 days in a row now, and this time the internet has been down for almost 24 hours.

Leave it to Optimum to have an outage in my area for eight hours today and fixing it just in time to see the Yankees to give up four runs in the first inning.

@OptimumHelp @optimum Been down for hours along US 1 in Fairfield Center

@jacques_straup Hi Steve! I'm very sorry to hear your internet service is down. Please send us a DM with your account #/service address and we can take a closer look ^Deb

@optimum 99% reliability is a joke! For about the 15th time this week, my Internet is not working. And you guys have the nerve to raise rates.

Another outage @optimum?

@OptimumHelp the internet has been down for ******* 9 hours bro do you think i haven't been monitoring this? be for real right now.

@optimum Plesse get it together and fix this outage I’m trying to do literally anything but these outages are every **** day with yall

@DianeLy27878171 Hi Diane! I'm very sorry to hear your service is down. Please feel free to send us a DM with your account #/service address and we can take a closer look. ^Deb

@optimum get it together. All day outage is actually beyond ridiculous

@optimum every month there’s an outage….

10d

@optimum when will the outage be fixed in the 10466 zip code? There hasn’t been any service since after 4 this afternoon

10d

So I’m not the only one experiencing an outage with Optimum? @optimum

11d

@OptimumHelp are you experiencing and outage in Norwalk ?

11d

@OptimumHelp is there an outage in my area

11d

@OptimumHelp 2 days now this outage is still ongoing this is getting ridiculous! This is unacceptable at this point!

13d

@VictorSfor92210 @optimum Theres an outage in the brooklyn area atm, my internet down

14d

@optimum @OptimumHelp I have tried calling 10 times this morning - your strum keeps hanging up. My internet is down and can not get support.

19d

How dare optimum have commercials about switching over when there was a outage all day long 😒

19d

***** @optimum for having internet outage during this crucial Knicks game and don’t tell me when it’ll be fixed 🤦🏻‍♀️

20d

@optimum I’m hosting a Knicks watch party and now you have a service interruption!!! WTH!!! I can’t see anything! My cable my WiFi is down!!! Fix it!!!

20d

when is the internet outage in nyc gonna be fixed @optimum @OptimumHelp

20d

@OptimumHelp Is the network down in the Sayreville area?

22d

@optimum a complete outage on the night of the game is completely unacceptable. I keep calling for updates and keep getting hit with the robot. Why are even with you atp

23d

@optimum @OptimumHelp I better NOT miss the Knicks game behind this outage!

26d

@OptimumHelp @optimum Same message every time Outage w zero eta

26d

wifi down during super regionals.. @optimum **** yall, genuinely didn’t think something could **** me off more than Scott Foster this month but here yall go

26d

@OptimumHelp Your outage map seems to be spreading like the plague, best get someone on that this is rather pathetic

27d

@News12LI, any intel on the 13 1/2 hour Optimum outage? Because they don’t seem to know what’s going on @optimum @OptimumHelp

27d

Frequently asked questions

Is Optimum down right now?

Optimum appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 669 days ago.

Why is Optimum not working for me?

We're not detecting a broad Optimum outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Optimum outage?

The last recorded Optimum incident was about 669 days ago.

How do I report a Optimum problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Optimum is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Optimum's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.