Optimum down? Outage map, service status, incidents history

Is Optimum down?

✅ Working normally

Optimum appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 649 days ago.

Last updated just now · 12 signals in the last 24h · within the normal range

In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Optimum Outage Map

The map is created using the locations of users who have submitted reports on the site

Optimum outage map · 2026-06-14

We haven't observed any significant outages affecting Optimum in the past 24 hours.

To summarize, during the past 24 hours, we received reports mainly from New York

Jun

May

Apr

Mar

What’s typical for Optimum

Where reports usually come from

🇺🇸United States100%

What people usually report

Wi-Fi30%

Not Working / Completely Down30%

Internet30%

Network10%

Optimum reliability

649d ago

Last incident

Incidents (12 mo)

—

Avg duration

—

Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

Recent outage history

resolvedSep 3, 2024Service disruption1h 39m

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

***** @optimum for having internet outage during this crucial Knicks game and don’t tell me when it’ll be fixed 🤦🏻‍♀️

12h

@optimum I’m hosting a Knicks watch party and now you have a service interruption!!! WTH!!! I can’t see anything! My cable my WiFi is down!!! Fix it!!!

15h

when is the internet outage in nyc gonna be fixed @optimum @OptimumHelp

15h

@OptimumHelp Is the network down in the Sayreville area?

@optimum a complete outage on the night of the game is completely unacceptable. I keep calling for updates and keep getting hit with the robot. Why are even with you atp

@optimum @OptimumHelp I better NOT miss the Knicks game behind this outage!

@OptimumHelp @optimum Same message every time Outage w zero eta

wifi down during super regionals.. @optimum **** yall, genuinely didn’t think something could **** me off more than Scott Foster this month but here yall go

@OptimumHelp Your outage map seems to be spreading like the plague, best get someone on that this is rather pathetic

@News12LI, any intel on the 13 1/2 hour Optimum outage? Because they don’t seem to know what’s going on @optimum @OptimumHelp

@where_im_at @optimum Sorry to hear that your service is down. Please DM your account information (name/address/phone#), and well check on the status of the service.^Mark

3mo

Another day of pain and suffering @optimum why are you like this? How do you not have a cause or estimated restoration of an outage?

3mo

Hey @OptimumHelp no internet service for almost 48hrs in Long Island. All i receive are messages stating there is an outage. When is this going to get fixed?

3mo

This Optimum internet outage sucks.

3mo

Thanks @optimum for having an Internet outage , AGAIN.

3mo

Well internet is down for us till the first of the month. Wife made payment arrangements with Optimum and they went back on the arrangements and turned our internet off. ugh

3mo

I have 96,000 PC optimum points like y’all know im Canada DOWN

4mo

anyone that lives in NY that has Optimum, are u having slower internet speeds today? I have fiber and can't even reach 100mbps up/down. mad weird

4mo

Waiting for @optimum @get_optimum to send me the email that service is down AGAIN. Lost count how many times this week service has been down in Hyde Park. #FixYourShit

4mo

MY INTERNET SERVICE HAS BEEN UP AND DOWN ALL MORNING -- ANYONE ELSE THAT USES OPTIMUM HAVING SIMILAR PROBLEMS???? ASKING FOR A FRIEND VERIZON YESTERDAY -- OPTIMUM TODAY?????

4mo

More stellar service from @optimum today. TV and internet down.

4mo

Now optimum wanna have an outage 😐

4mo

Idk how Optimum has such a chokehold on the industry, their internet service is down 90% of the time, like it has the sleep schedule of a cat.

5mo

Ah yes another @optimum outage near me. How can they claim their internet is 99.99% reliable when there is an outage every day or so?

5mo

If anyone is condsidering using Optimum Internet service--don't do it. The internet is not working now. I use it for work. They told me they could not fix it for 2 days. That never happens with Spectrum. What is the number for Verizon FIOS?

5mo

Thank *** my optimum service went down at halftime so I didn’t have to watch the rest of the Jet game

5mo

Dear @optimum Your internet sucks. Your voice automated phone line sucks. Why is there an “outage in my area” every single day. Fix your ****.

6mo

Optimum really gmfu hitting me with an outage hours after I just paid this **** bill 😭😭

6mo

Every day is an outage! What the **** do yall use our monthly bill money on @optimum ???

6mo

Amazing how @optimum yet again has another wifi outage in Fair Lawn, NJ. Unreal. Get it fixed! #InternetOutageNJ @OptimumHelp

6mo

Frequently asked questions

Is Optimum down right now?

Optimum appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 649 days ago.

Why is Optimum not working for me?

We're not detecting a broad Optimum outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Optimum outage?

The last recorded Optimum incident was about 649 days ago.

How do I report a Optimum problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Optimum is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Optimum's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.